Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

I strongly believe in promoting culture of efficiency, service and productivity to help team members meet and exceed business targets. Focused on boosting customer satisfaction and grabbing interest with high-quality, organized and attractive goods. Driven leader with good conflict management and organizational skills. I am a self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying positive, helpful attitude on daily basis.

  • Preparing ingredients
  • Operating fryers and grills
  • Cleaning and sanitization
  • Plating dishes
  • Stocking supplies
  • Stocking ingredients
  • Food preparation
  • Kitchen equipment cleaning
  • Grilling
  • Frying
08/2020 to 11/2020
Fast Food Cook and Server Dairy Queen Copley, OH,
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Quickly and efficiently processed payments and made accurate change.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Served orders to customers at windows, counters and tables, handling approximately 100 orders per shift.
  • Portioned and packaged take-out foods for customers.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Organized food items on serving trays and in carry-out packages.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
06/2018 to 08/2019
Crew Member Chuck E. Cheese's City, STATE,
  • Drove team success by completing assigned task quickly and accurately.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered telephone to provide dining information and take party reservations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Checked dining and serving areas every half an hour to verify proper cleanliness and readiness for guests.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new employees in cashiering procedures, offering assistance in resolving party issues.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Organized and lead variety of small and large group activities, including Science, Math and Computer Science activities.
06/2019 to 08/2019
STEM Camp Counselor Northrop Grumman And USC Viterbi City, STATE,
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Diversified recreational offerings by building and overseeing activity schedule.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
  • Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
  • Promoted monthly events and activities to increase participation and revenue.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Designed detailed daily schedules for 5 counselors and 22 campers to increase safety and overall camp success.
Education and Training
Expected in 05/2019
: Engineering (Pre-Engineering)
California Academy Of Mathematics And Science - Carson, CA
Expected in 05/2020
High School Diploma:
Pasadena High School - Pasadena, CA
Expected in 05/2024
Bachelor of Science: Aerospace Engineering
California State University - Northridge - Long Beach, CA

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School Attended

  • California Academy Of Mathematics And Science
  • Pasadena High School
  • California State University - Northridge

Job Titles Held:

  • Fast Food Cook and Server
  • Crew Member
  • STEM Camp Counselor


  • High School Diploma
  • Bachelor of Science

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