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Family Support Worker Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals with a professional with history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Good communication and listening skills
  • Ability to build and maintain rapport with adults and children
  • Calmness under pressure and when dealing with challenging or confrontational behavior
  • Flexibility and adaptability
  • A good understanding of the challenges faced by the client receiving services
  • Maintaining a clear and concise narrative documentation of case actions
  • Ability to work in a team environment, as well as being able to resolve issues accurately and independently
  • Resilience and the ability to cope with emotionally-draining and traumatic situations
  • Commitment to making a positive difference to the lives of the clients receiving services
  • A positive, non-judgmental, empathetic and sensitive approach
  • Telemetry/ Progressive Care
  • Thoracic/Cardiac/Vascular- preoperative and postoperative surgical services
  • Central line care/Maintenance
  • Wound Vac/wound care
  • Tracheotomy care
  • Fluent in English and German
  • PCA/pain management
  • Medical laboratory procedures professional
  • Meets quality expectations to ensure a positive client experience
  • Strive for first-call resolution of customer issues
  • Fulfilling productivity expectations to maximize team service levels
  • Conflict resolution
  • Flexible schedule
  • Provide effective and timely resolution of a range
  • Strike a positive and cooperative tone with both customers and coworkers
  • Translate scenarios that require problem resolution to positive service experiences
  • Data entry
  • Cultural awareness
  • Microsoft Office proficient
  • Training and mentoring
  • File and records management
  • Efficient at multitasking
  • Budgeting
  • Time management
  • Recording Vital Signs
  • Medical Records Management
Work History
03/2017 to 11/2019
Family Support Worker Lifestream Behavioral Center Wildwood, FL,
  • Adhering to professional practice standards and legislation's, including confidentiality, safeguarding, equality, diversity and inclusion policies
  • Doing initial assessment of families needs to be able to identify and plan the support needed to address issues and prevent any problems from escalating
  • Working with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made
  • Assessed and evaluated participants, including conducting safety and risk assessments
  • Referred participants to other services and agencies
  • Maintained regular contact with participants , including visiting clients' homes
  • Obtained and supplied information to Child Welfare Services to provide best possible guidance to participants
  • Solicited advice and guidance from the Program Director and senior personnel when difficult or atypical situations developed
  • Interviewed clients to assess situations, capabilities and problems
  • Referred family members to outside support options to assist with coping during times of increased stress
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients
  • Entered client data in centralized database and maintained up-to-date case records for all clients
  • Worked with community resources to engage youth in pro-social activities and help families access services
  • Managed parent support groups addressing topics such as positive discipline and parenting styles
  • Met with clients to determine necessary services and make treatment recommendations
  • Improved data collection methods by designing surveys, polls and other instruments.
  • Presented findings orally and in writing with advanced mathematical models.
  • Conducted research, gathered information from multiple sources and presented results.
12/2012 to 02/2017
Registered Nurse Community Partnership Of Southern Arizona Yuma, AZ,
  • Provided care for patients with life-threatening illnesses including heart and respiratory failure, overdoses, trauma, and infectious diseases.
  • Assisted physicians with procedures and treatment protocols
  • Observed, assessed, and documented patient vital signs
  • Administered medications and intravenous fluids
  • Monitored telemetry and respond to calls and emergent, life-saving situations.
  • Monitored symptoms of patients and providing details to doctors
  • Educated patients and families and provide caring support
  • Ensured patient and staff equipment was kept in working order and functioning effectively
  • Worked as part of interdisciplinary team caring for critical patients
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests
10/2009 to 11/2012
Nursing Student Greater Baltimore Medical Center Phoenix, MD,
  • Worked under supervision of a Registered Nurse providing bedside care, treatment and clinical documentation for patients on cardiac, oncology, obstetric, behavioral health, and medical-surgical floors
  • Handled medication administration, dressing changes, Intravenous Fluids and all other aspects of nursing care
  • Facilitated admissions, discharges and transfers; prepared chart notes and other documentation; and participated on interdisciplinary team
  • Counseled caregivers and families on end-of-life planning and educated on patient care options
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines
  • Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients
  • Maintained adequate unit supplies to meet expected patient demands
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
  • Administered oral, intramuscular and IV medications to patients and monitored responses
  • Communicated with primary care physicians or emergency care providers to relay patient needs
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology
Education
Expected in 11/2012
Nursing School: Nursing
Bildungszentrum Fuer Berufe in Gesundheitswesen Neustadt/Weinstrasse - Rhineland Pfalz,
GPA:

Nursing


Expected in 2009
Gymnasium:
Berufsbildende Schule 1-Technik Kaiserslautern - Rhineland Pfalz,
GPA:
Expected in 06/2007
High School Diploma:
Barbarossa Hauptschule - Friedrichstraße 75, 67655 Kaiserslautern, Germany
GPA:

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Resume Overview

School Attended
  • Bildungszentrum Fuer Berufe in Gesundheitswesen Neustadt/Weinstrasse
  • Berufsbildende Schule 1-Technik Kaiserslautern
  • Barbarossa Hauptschule
Job Titles Held:
  • Family Support Worker
  • Registered Nurse
  • Nursing Student
Degrees
  • Nursing School
  • Gymnasium
  • High School Diploma