LiveCareer-Resume

family support partner resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Personable Family Support Worker dedicated to helping families find appropriate social services and relief. Strong communicator provides counseling and mediation services for families in mental, physical and financial distress. Committed to making sure families receive appropriate benefits and have access to community resources. Compassionate Family Partner with 13 years of experience in nonprofit settings. Coordinating resources to support victims through legal processes. Empathetic and caring with excellent relationship-building skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Multimodal intervention
  • Interagency collaboration
  • Community resources
  • Training classes
  • Role modeling
  • Care plan intervention
  • Dedicated support
  • Client advocacy
  • Home visits
  • Case history compilation
  • IEP writing knowledge
  • Behavioral specialist
  • Recordkeeping
  • Conducting interviews
  • Community referrals
  • Culturally-sensitive
Experience
Family Support Partner, 06/2021 to Current
Unitedhealth GroupCommerce City, CO,
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Conferred with clients to discuss options and goals for various services.
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Managed parent support groups addressing topics such as positive discipline and parenting styles.
  • Identified appropriate community resources and provided referrals for services.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Attended hearings with victims to provide emotional support.
Direct Service Provider, 09/2017 to 08/2019
Reach Inc.Petersburg, AK,
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Assisted over 4 residents with daily needs, personal hygiene, dressing and facility transfers.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Liaised with supervisor to review cases and improve care.
  • Cultivated relationships with residents to support happiness and emotional well-being.
DSD Receiver, 08/1999 to 12/2012
KrogerHenderson, NV,
  • Checked in products from each DSD vendor, verifying correct quantities of specified items.
  • Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
  • Received product deliveries and supplies from distribution centers and other suppliers.
  • Transitioned received DSD products and other merchandise into store and tracked in inventory logs.
  • Identified damaged goods received and processed and completed documentation according to defined processes.
  • Organized receipt and processing of products received directly from manufacturer for delivery to sales floor.
  • Assisted in safe unloading of incoming shipments and verified that incoming material arrived in saleable condition.
  • Stocked received merchandise in retail area and arranged to promote sales.
  • Delivered requisitioned products and supplies to personnel listed and obtained authorized signatures.
  • Reviewed work orders to check correctness of deliveries.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Prepared and processed shipping documents and routed materials and bills of lading.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
Education and Training
High School Diploma: , Expected in 05/1990 to Prentiss High School - Prentiss, MS,
GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Ics Team to DSD clerk, in less than 12-months
  • Recognized as Employee of the month for outstanding performance and team contributions.
Additional Information

Working with Families As Allies I have the honor of training with the National Wraparound Institute, I have assisted in developing training modules for parents and professionals, I have presented at several mental health conferences, I work closely with Mental Health agencies on Family Driven Practice.

Certifications
  • certified youth mental health first aid Training - 2018
  • Certified adult mental health first aid Training - [Year]
  • Certified Nami basics teacher Training - [Year]Certified
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Resume Overview

School Attended

  • Prentiss High School

Job Titles Held:

  • Family Support Partner
  • Direct Service Provider
  • DSD Receiver

Degrees

  • High School Diploma

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