LiveCareer-Resume

family services specialist ii resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Computer and Microsoft Office Skills
  • Records Management
  • Report Writing
  • Case Planning
  • Planning & Organizing
  • Good Work Ethic
  • Reliable & Trustworthy
  • Computer Skills
  • People Skills
  • Organizational Skills
Education and Training
East Tennesee State University Johnson City, TN, Expected in 12/2018 Bachelor of Science : Human Services - GPA :
Southeast Kentucky Community And Technical College Cumberland, KY Expected in 12/2015 Associate of Science : - GPA :
Southeast Kentucky Community And Technical College Cumberland, KY Expected in 05/2014 Associate of Arts : - GPA :
Experience
Puc National - Family Services Specialist II
Burbank, CA, 04/2019 - Current
  • Complete intake assessments on families to determine service needs.
  • Support needs of at-risk families with housing, food and other critical assistance.
  • Discuss eligibility requirements for different services to help families gather required information and documentation.
  • Maintain effective working relationships with law enforcement, court officials and medical professionals to give families comprehensive and effective support.
  • Identify appropriate community resources and provided referrals for services.
  • Monitor program activities and participation to assess utilization and close service gaps.
  • Enter client data in centralized database and maintained up-to-date case records for all clients.
  • Obtain scanned records and uploaded to database.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Interview family members to assess situations, capabilities and problems.
  • Conferred with clients to discuss options and goals for various services.
  • Meet with clients to determine necessary services and make treatment recommendations.
  • Develop a system of organization to keep detailed client and case contact and activity records.
  • Manage physical and digital files, monitored spreadsheets and updated reports to coordinate case planning.
  • Maintain thorough case history records and wrote detailed reports.
  • Review parent and child information and records to check matches and eligibility.
  • Draft petitions, court reports, case plans and other legal documents to achieve goals.
  • Interview client, parents, foster parents, school officials and other related parties to fully understand child's individual needs.
  • Document and submit updates to case records.
  • Provide court testimony detailing client behaviors, treatment plans and progress according to objectives.
  • Collaborate with team members to identify and accomplish agency objectives.
  • Work successfully with diverse group of coworkers to accomplish goals and address issues related to our clients and services.
  • Work closely with team members to deliver case requirements, develop solutions and meet deadlines.
  • Schedule appointments, meetings and conferences.
  • Answer phone calls and emails to provide information, resulting in effective business correspondence.
  • Respond to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Complete financial documents, contracts, expense reports and invoices.
  • Draft agendas, meeting notes and other documents to enhance collaborative process.
Planet Fitness - Teacher's Assistant
Jackson, MS, 08/2014 - 04/2019
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Graded assignments and tests and documented results into filing systems.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Organized student performance and enrichment activities to facilitate learning.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
Belk - Sales Associate
City, STATE, 03/2014 - 09/2014
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Used technology resources to assist customers in locating and selecting items.
  • Worked with fellow sales team members to achieve group targets.

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Resume Overview

School Attended

  • East Tennesee State University
  • Southeast Kentucky Community And Technical College
  • Southeast Kentucky Community And Technical College

Job Titles Held:

  • Family Services Specialist II
  • Teacher's Assistant
  • Sales Associate

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Arts

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