Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Ambitious IT Technician with experience in windows operating systems, knowledge of networking protocols, and a long history of great customer service, while working in a fast-paced environment.

Expected in 12/2014
Bachelor of Science: Family And Human Development
Arizona State University - Tempe, AZ
  • AWS Certified Solutions Architect Associate - 2022
  • AWS Certified Cloud Practitioner - 2021
  • Linux Essentials Certification - 2021
Experience and Training
08/2021 to 02/2022
AWS Cloud Engineer Intern Devereux , ,
  • Monitor network systems and applications for events and outages.
  • Create and route tickets to the appropriate engineering teams with ServiceNow.
  • Collaborated with architects and engineers to design, build and deploy secure multi tier architectures in AWS.
  • Provided outstanding customer service, and ensured customer satisfaction at all times.
  • Implemented cloud policies, managed technology requests and maintained service availability.
03/2013 to 05/2021
Family Services Specialist I,II, and III State Of Nevada City, STATE,
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Set up appointments and conducted interviews with applicants, explained benefits process and which programs were available.
  • Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Technical Skills


● Agile


● Git/Github

● Jenkins

● Ansible

● Terraform

● Linux

● VMware

● Microsoft Office Suite

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  • Family Services Specialist I,II, and III


  • Bachelor of Science

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