Energetic Administrative Secretary with extensive years of experience in high-level executive support roles. Organized and professional. Team-oriented individual with a strong track record of establishing solid relationships with diverse clients, co-workers, administration and local agencies. Responsible self-starter with an in-dept knowledge of principles, methods and procedures for improving the well-being of others career development. Comfortable working autonomously or in a team-based setting. Team-oriented with a strong track record of establishing solid relationships with diverse clients, co-workers, administration and local agencies.
Windows 8, Microsoft Office XP, Word, Excel, PowerPoint, Excel
Keypunch using 10 key/data entry
Typing: 60 +WPM
Created and implemented workshops for parents engaged in the academic development of their child/children, effectively managed caseloads of more than 50 families at any given time
Implemented an ADP recruitment module to streamline recruitment and onboarding processes.Business Development
Developed departmental handbooks that presented criteria on how to navigate various departments.Successfully decreased staff turnover by [Number]% in [Number] months.Expanded client base by [Number]% through direct referrals.Supported CFO through personal document management, calendar organization and collateral preparation for meetings.Garnered more than [Number] excellent performance reviews and testimonials from clients.Preserved an accuracy of [Number]% during [Number] years of employment.Customer Assistance
10 key, Accounting, Administrative, agency, budget, cash flow, Communication Skills, conferences, clientele, Customer Service, Data Entry, database, Dictaphone, directing, documentation, financial, forms, letters, Director, Excel, mail, office, Microsoft Office XP, PowerPoint, Word, office skills, payroll, Express, supervisor, switchboard, Switch, telephone, phone, travel arrangements, Typing, word processing, workshops
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