Experienced community outreach professional with 14 yrs. experience in implementing programs, case management, and brokering services, focusing on marginalized populations of the Southwest. Utilizing bilingual skills and incorporating community-capacity enhancement systems in order to empower lower socio-economic populations.
Interviewed clients individually and with families to determine what services would best address their needs
.Communicated with public social and welfare agencies to obtain and provide information.
Presented case history material for review and discussion with other staff members.
Evaluated and addressed individual client needs and concerns.
Educated residents and their families regarding other community resources.
.Developed workable solutions for recurring problems for individuals and families.
Managed caseloads and acted as an advocate for client rights.
Provided Parental Skills One on One Training.
Generated and maintained daily and monthly reports.
Created and implemented family-oriented programs, such as:
Tools for Positive Living, Strengthening Family Values.
Managed caseloads of up to 25 or more families.
Conducted training to parents on how to deal with misbehaviors in school-age children.
Collaborated with community members to educate the public regarding issues such as, drug abuse, domestic violence awareness and financial fitness.
Collaborated with community organizations: Chicanos Por La Causa, Teen Challenge, Phoenix Revitalization Corporation
HUD Certified Rental Counselor-2012
Crisis Response Training-2014
Psychological First Aid-2014
Domestic Violence Awareness Trained-2014
Certified Parent Trainer-2010
Bilingual : Oral and written Spanish
Ability to work independently
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