Service-oriented Facility Tech with 14 year background in telecommunications.
Core competencies include installation and repair, fiber optics and IT services as
well as excellent communication and time management skills. Handles tasks with
accuracy and efficiency.
Telecommunications field installations Digital circuitry
Branch circuit wiring
Superior troubleshooting skills
Test equipment operation
Telecommunications field service
Analysis and problem solving
CTI and IP Telephony
Supporting IP Telephony
Technical standards and deliverables
02/2004 to 09/2017
Facility TechAT&T Inc － Gulfport, MS
Note differences in wire and cable colors so that work can be performed correctly.
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
Drive crew trucks to and from work areas.
Inspect equipment on a regular basis in order to ensure proper functioning.
Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
Remove loose wires and other debris after work is completed.
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
Maintain computer and manual records pertaining to facilities and equipment.
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
Remove and replace plug-in circuit equipment.
Dig holes or trenches as necessary for equipment installation and access.
10/2002 to 10/2003
Port workerPort Of Rosedale － Rosedale, MS
Consolidate loads with a common destination to reduce costs to individual shippers.
Monitor or record locations of goods in transit.
Load or unload bundles from trucks or move containers to storage bins, using moving equipment.
Direct truck drivers backing vehicles into loading bays and cover, uncover, or secure loads for delivery.
Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
Perform or schedule repairs or preventive maintenance of vehicles or other equipment.
Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.
05/1990 to 01/2001
Production Shift ForemanUSG Interiors Inc － Greenville, MS
Enforce safety and sanitation regulations.
Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
Confer with other supervisors to coordinate operations and activities within or between departments.
Plan and establish work schedules, assignments, and production sequences to meet production goals.
Inspect materials, products, or equipment to detect defects or malfunctions.
Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
Keep records of employees' attendance and hours worked.
Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
Confer with management or subordinates to resolve worker problems, complaints, or grievances.
Set up and adjust machines and equipment.
Education and Training
High School Diploma: BusinessHorn Lake High School － Horn LakeBusiness
Computers and Electronics Complex Problem Solving Quality Control Analysis Telecommunications Production and Processing Transportation Operations Analysis Operation Monitoring Engineering and Technology Technology Design Mechanical Troubleshooting Building and Construction Repairing Equipment Maintenance Installation