Entry-level Licensed and Certified Pharmacy Technician in Tennessee who excels at teamwork, conflict resolution and making sound decisions under pressure. I have completed 240 hours of my internship at CVS Pharmacy and St. Francis Hospital. Dedicated to providing the highest quality patient care possible.
Strong decision-making ability
Efficient and accurate
Drug utilization review
Medication compounding expert
Drug distribution professional
Pharmaceutical storage awareness
Extensive medical terminology knowledge
Hospital and retail pharmacy professional
Counting and pouring expertise
Expert understanding of Medicare and Medicaid processes
Strong background in FDA drug safety guidelines
Exceptional patient care and interaction
Excellent telephone etiquette
Facility Appearance Agent10/2017 to 06/2017Primeflight Aviation ServicesMemphis, TNCleaned for United Express at the Memphis International Airport, using disinfectants, rags, mop, and broom. Resigned due to cut hours, pregnancy, and career change.
Pharmacy Technician-Intern01/2017 to 03/2017St. Francis HospitalMemphis, TNDispensed and delivered patient medications to patients throughout the hospital. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas. Verified accuracy and completeness of information on prescription and refill requests. Strictly maintained customer and patient confidentiality. Labeled all products appropriately, including cautionary and auxiliary labels. Communicated with all customers and staff in a pleasant and professional manner. Proficiently processed and dispensed written, oral and electronic prescriptions.
Pharmacy Technician-Intern07/2016 to 10/2016CVS PharmacyMemphis, TNProvided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Accurately recorded compounded products and prepared appropriate labels. Routinely operated the computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system. Verified patient data and billing information. Verified accuracy and completeness of information on prescription and refill requests. Maintained proper storage and security conditions for all drugs. Correctly priced and filed prescriptions after they were filled. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Strictly maintained customer and patient confidentiality. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty. Conducted drug utilization reviews, drug interventions and therapy management. Proficiently processed and dispensed written, oral and electronic prescriptions. Appropriately resolved customer issues, complaints and questions. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Consistently upheld proper pharmacy and general safety procedures and standards. Interpreted and evaluated the validity and safety of medication orders and prescriptions. Calculated, weighed, measured and mixed ingredients with expert precision. Processed up to 200 prescriptions on high volume days with 100% accuracy. Communicated with all customers and staff in a pleasant and professional manner.
Electronics Assembler07/2014 to 08/2016GencoMemphis, TNTested features across various browsers. Provided recommendations for resolving defects. Worked on large enterprise and business critical applications. Replaced AT&T modems using an electrical screwdriver.Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications.
Education and Training
Associate of Applied Science: Pharmacy Technician2017National CollegeMemphis, TN, USA3.63 GPA. Coursework in Basic Anatomy and Physiology I, Diseases of the Human Body, Terminology of Body Systems ,Terminology of Body Support, Dosage and Calculation of Medications, Healthcare Law and Ethics, Body Control Systems, Pharmacy Systems of Operations, Pharmacology I ,Pharmacology II, Advanced Pharmacy Calculations, Institutional Pharmacy Practice, Community Pharmacy Technician Externship, Pharmacy Technician Exam Success Class, and Institutional Pharmacy Technician Externship.
High School Diploma2008Melrose High SchoolMemphis, TN, USAMember of Big Brother Big Sisters and 4H Club. 3.5 GPA. Principal's List and Honor's Roll. Coursework in French, AP History, Calculus, English, Chemistry, and Algebra.