Excellent customer service Representative skills, which provides opportunities to communicate with a diverse group of people.
*Exceptional multi-tasking abilities, able to solve complex problems logically and systematically
*Proficient in Microsoft Office Suite including outlook
*7+ years of experience of facilities coordinating, 7+ years of office operations experience and 6+ years office equipment and multi - function device experience
Facilities Coordinator August 2012 to CurrentSTG International INC
I provide facility management and administration for the Administrative Office of the U.S.
Courts (AOUSC), at their facility located in Reston, VA.
I report to government staff operating from a central building in Washington, D.C.
My duties and responsibilities are reflected below.
Coordinate with the building maintenance personnel on various building services e.g.
HVAC, janitorial issues, lighting, routing of furniture, cleaning services and order work requests to the building management.
Obtain work requests and schedule work as appropriate, Follow up with building management, vendors/contractors and customer to ensure the work has been performed to the customer's satisfaction.
Serve as Point of Contact (POC) to US General Services Administration (GSA) for the vending machines services and Coordinate all Facilities activities, work direction and support systems.
Support the Facilities Manager with external contacts as needed and represent the Facilities Department in inter-departmental meetings to support, facilitate communication and action between departments.
Administer and serves as Point of Contact (POC) to tenants regarding all kinds of work order requests and supervise and train facility employees and contractors as needed.
Issue standard office supply inventory list for employees.
Manage and maintain inventory of equipment such as copier machine, fax machine, shredders etc.
File all important paper works, customer receipts, documents, briefings, sales order, manage work order requests record and incident reports.
Manage all the request of I.D Badges, office keys, building access request, space and planning coordination.
Manage and distribute employees I.D Badge.
Independently maintain and update administrative policies and processes.
Coordinate with Help desk on videoconferencing/teleconferencing set up.
Monitor all office supplies for the building.
Set up and adjust the conference rooms and training rooms to meet with the employee's request.
Manage the work speed system, including receiving work request, assigning work orders, entering data system and providing the overall system administration Inspect the mail receiving area (loading dock) for incoming mails/deliveries and monitor mails distribution to employees.
Maintain and organize departmental central files, information and messages; Coordinate with the shuttle bus driver and monitor passenger's lists.
Monitor and report to the shuttle contractor any shuttle related problems such as van size, late departure and arrival.
Randomly inspect the Data Center to verify that the CRAC units are operating properly and the Data center servers are functioning properly.
Coordinate on emergency issues with the building management, security personnel and employees.
Observe security issues; maintain the gallery, pantry and break rooms.
Responsible and coordinate the use of conference rooms and training rooms for all employees.
Monitor the conference rooms and the training room requests data base.
Monitor the departmental email box for incoming service requests and respond to the issues immediately.
Coordinate with the security personnel on related security issues e.g.
Building access lists, expire ID cards issues, manage the lost and found issues/cases.
Responsible for sending out announcements/bulletins emails to all employees regarding general notices i.e.
Building shutdown, building equipment preventive maintenance, building cleaning, functional repairs etc.
Maintained employees badge information in the database and coordinate with the security personnel on employees building access list.
Assist the Facilities Manager in all aspects of project implementation as needed and manage the Security access-control database in conjunction with the Security Contractor Assist facilities staff in locating parts, supplies and materials.
Daily walk through the building to verify all tables, chairs, trash can, etc.
are where they are supposed to be and maintain all office areas are kept tidy at all times.
Facilities and Supply Management Specialist August 2011 to July 2012GAPS solutions FHFA
Manage supply accountability systems, and ensures that supplies are in place when needed, which involves managing the quarterly capitalized and non- capitalized sensitive equipment inventory.
Drafted supply policies that encompass ordering, receiving and returning materials or equipment, Monitored and made recommendations to management staff on modification to inventory control system for the agency.
Established good liaison and a point of contact to vendors, contractors like (OfficeMax, UPS, CTI, and Pitney Bowes) also serves as a point of contact between the functional departments and employees when facilities work is needed.
Advise management staff on control programs for supply operations for such purposes as controlling supply distribution locations, determining supply costs, planning, budgeting, and evaluating supply management performance.
Obtain work requests and schedule work as appropriate, Follow up with contractors/ vendors and customers to ensure the work has been performed to the customer's satisfaction.
Initiate, develop, modify, and administer the supply program for the agency.
Provide technical advice, guidance, and assistance on supply related operations to agency personnel.
Reliable backup to the supervisor in all facilities and supply related issues.
Create and manage records and reports including safety inspections/certification and ensure that the building owners are up to date as necessary.
Recommend the most cost-effective method of mailing materials, using a variety of vendors.
Ensure that all office areas (offices space, mail room, supplies room and conference rooms) are kept highly organized at all times.
Prepare and review purchase orders relating to facilities/supply management and ensured that all orders are addressed in a timely manner.
Accept delivery of equipment match purchase order with vendor invoice to ensure accuracy, Inspects the equipment to ensure there are no defective items also record the inventory in the system and ensure that equipment is properly bar-coded and accounted for before installation.
Coordinate and issue standard office inventory supply list for employees, Manage and maintain inventory e.g.
copier machine, fax machine, shredders etc.
Receive, deliver, and coordinates the return of incorrect or defective materials and equipment, Obtain receipt signature and operate mail equipment including metering machine scale, and other computerized mail processing equipment, including word processing.
Supply Coordinator /Facilities Specialist March 2005 to January 2011Kloned Koncept Konsult Limited
Provide daily tasks and clear direction to the Facilities staff and prioritized tasks to ensure each request was addressed in a timely manner, Established quality improvement and safety programs in collaboration with performance measures and risk management personnel, as well as department budgets, capital planning and staffing requirements.
Ensured good communications and acted as a liaison with outside vendors, contractors, and property management.
Managed office supplies and furniture purchases/inventory, Supervised functions of physical, internal and external construction projects, life safety, engineering works, grounds maintenance, environmental, and other equipment needed that fostered a safe environment.
Ensured that all regulations were met as required by local and national regulatory and accrediting organization.
Conducted facility operation by scheduling long-term or larger work requests working with building management representatives and owners.
Scheduled meetings with vendors to help prepare long term facility maintenance repair schedules, Ensured the company employee were kept informed about impending work and progress of ongoing work.
Led and managed company based renovation and building projects as needed, Maintained functional and efficient equipment.
Supervised maintenance work on copier machines, shredders, mailing equipment and printers, Maintained inventory of all office copier machines supplies, printer supplies, office supplies and mailing supplies.
Managed and supervised internal, external construction projects, life safety, engineering works, ground maintenance, environmental integrity and other safety equipment that fostered a safe environment in respect of the federation guideline.
Liaised with operations and management personnel to conduct evaluation of cost, function and compatibility which aided in the search and qualification of suppliers and manufacturers.
Manage various facility projects and maintained employees badge information in security database.
Serve as a point of contact to contractors, supervised contractors work and procurement function and provided assistance for the facilities budget and planning Executed long-term price agreements with key products suppliers, Determined whether use of the contract courier service is required, and obtain their services as necessary for special deliveries.
Supervise disposal and liquidation process for all capitalized and non-capitalized equipment, Managed facilities department database.
Perform other related duties such as filing and documenting of internal processing and supervised mailroom operations.
Arrange operational and risk reports for management analysis and submitted delinquent accounts for collection.
Worked with facilities, supply and logistics teams to ensure that operations were performed appropriately to meet the company quality of safety standards and service, ensured that conference rooms are prepared for meetings.
Bachelor of Technology : Estate ManagementFederal University of Technology Akure － Ondo, Nigeria.Estate Management