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Expo Lead Trainer Resume Example

Resume Score: 80%

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JG
EXPO LEAD TRAINER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. I am eager to learn, ready to work.

Skills
  • Developing leads
  • Staff development and leadership
  • Educational leadership
  • Training leadership
  • Team leadership experience
  • Dental impressions
  • Patient dental histories
  • Dental insurance expertise
  • Dental assisting talent
  • Dental office expertise
  • Dental procedure knowledge
  • CPR/First-aid certified
  • Effective listening
  • Excellent classroom management
  • Social skills development
  • Calm and patient
  • Training in food handling preparation
  • Supervision
  • Safety Inspections
  • Customer Service
  • Insurance Billing
  • Billing Adjustments
  • Equipment Operation
Experience
09/2018 - CurrentExpo Lead Trainer Gringos Mexican kitchen | Houston, TX
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated in development of Expo procedures.
  • Performed site evaluations, customer surveys and team audits.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
12/2017 - 07/2018Dental Receptionist /Dental Assistant4K dentistry | Katy, TX

Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
  • Collected payments from patients and arranged payment schedules.
  • Verified, updated and entered patient information into system.
  • Arranged documents for insurance claims.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Answered and managed incoming calls and emails.
  • Educated patients on treatment procedures and post-procedure home care.
  • Scheduled cleanings and dental appointments for patients using Eagle software.
  • Laid out dental instruments and equipment before procedures.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Gathered medical information, dental health history and vitals from patients.
  • Supported dentist chairside with procedures including oral surgeries, orthopedic patients and dental cleanings.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
03/2015 - 02/2016Toddler Room TeacherKiddie keeper station | Spring, TX
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Taught children foundational skills such as colors, shapes and letters.
  • Promoted good behaviors by using positive reinforcement methods.
  • Distributed quarterly progress assessments and milestone reports to each parent.
Education and Training
Expected in 05/2023Associate of Science: Dental Hygiene
Loan Star College | Cypress, TX
06/2016High School Diploma
Cypress Creek High School | Houston, TX
  • Student council Member
  • German club
  • Softball player
  • Rotc performance
  • Diamond Doll
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Gringos Mexican kitchen
  • 4K dentistry
  • Kiddie keeper station

School Attended

  • Loan Star College
  • Cypress Creek High School

Job Titles Held:

  • Expo Lead Trainer
  • Dental Receptionist /Dental Assistant
  • Toddler Room Teacher

Degrees

  • Expected in 05/2023 Associate of Science : Dental Hygiene
    06/2016 High School Diploma

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