(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Accomplished Owner offering 2 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Regulatory compliance and recordkeeping. Insightful and resolute Vacation Owner Advisor with exceptional customer service, and problem-solving abilities. Focused on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement. Hardworking and dependable Vacation Owner Advisor with strong ability in customer service. Highly organized, initiative-taking, and punctual with collaborative mentality.
  • Marketing Tactics
  • Relationship and Team Building
  • Integrity and Transparency
  • Employee Motivation and Performance
  • Judgement and Decision Making
  • Business Development
  • Portfolio Management
  • Customer Relations
Education and Training
Business College of Southern Idaho Twin Falls, ID Expected in 06/1995 Associate : - GPA :
Lompoc High School Lompoc, CA Expected in 06/1993 High School Diploma : - GPA :
Opendoor - Experience Vacation Owner Advisor
Greensboro, NC, 03/2020 - Current
  • Provided every Owner with professional and polite support for sales and service needs
  • Initiated friendly conversation with each Owner to determine level of assistance required
  • Kept calm and applied strong problem-solving and people skills to resolve conflicts
  • Maintained friendly, outgoing personality to promote positive work environment and build Owner relationships
  • Followed all company policies, rules, and procedures to promote company goals and ensure safety
  • Delivered exceptional service level by listening to concerns and providing appropriate solutions
  • Advised Owners on travel documentation and procurement options, minimizing travel stresses
  • Answered inbound sales calls to potential Owners to answer questions and set appointments
  • Responded quickly to Owners questions and resolved issues to restore satisfaction
  • Responded immediately to Owners’ questions, issues, and complaints and found effective solutions when required
  • Established base of loyal Owners due to excellent listening and research skills and keen understanding of travel needs.
Austin Independent School District - Floral Designer/Owner
Austin, TX, 12/2015 - Current
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties
  • Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings, and funerals
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations
  • Stayed current on the latest floral trends and supplier products by conducting careful research
  • Cut, arranged, and produced flower bouquets and potted perennial plants according to customer specifications
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed
  • Shared details on how to properly care for purchased flowers and plants with customers
  • Ensured that flowers and decorative pieces are properly packed so that there was no damage during the delivery process
  • Completed final fittings before unique events.
Walgreens - Customer Sales Associate
City, STATE, 10/2018 - 01/2020
  • Processed returned items in accordance with store policy
  • Scanned items quickly to keep lines moving and reduce overall wait time
  • Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers
  • Stayed up to date on current item discounts to support promotions
  • Helped customers find specific products, answering questions and offering advice
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store
  • Helped customer locate and select appropriate merchandise throughout store
  • Learned roles of other departments to provide coverage and keep store operational
  • Trained new team members in cash register operation, stock procedures and customer service
  • Maximized customer satisfaction by aiding with purchases, locating items, and signing up for rewards programs
  • Counted product stock to maintain inventory records
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies
  • Assisted customers to find appropriate products, answered product questions and provided product solutions
  • Processed customer payments quickly and returned exact change and receipts
  • Properly verified customer identification for alcohol or tobacco purchases
  • Welcomed customers, helping help find necessary store items
  • Collaborated closely with front-end staff to assist customers.
Pliant Plastics Corporation - Accounts Payable Specialist
City, STATE, 12/1996 - 01/2001
  • Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
  • Worked closely with department personnel to produce accurate and timely bills
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance
  • Problem-solved accounts payable questions on behalf of internal team members, management, and vendors
  • Coded invoices and other records to maintain organized and accurate records
  • Assisted with month-end and year-end closings to support accounting system accuracy
  • Prepared and updated vendor files, including tax and insurance information
  • Reconciled monthly statements and transactions to keep records accurate and current
  • Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency
  • Reduced financial discrepancies by accurately processing invoices and journal entries with zero discrepancies
  • Compiled financial data including compliant ledger and journal records
  • Calculated month-end accrual entries for trade payables
  • Assisted managing leaders to identify and eliminate non-value-added tasks
  • Coordinated budget information by assessing estimated income and expenses as well as historical budgets
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files
  • Assessed data and information to check entries, calculations, and billing codes for accuracy.

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School Attended

  • Business College of Southern Idaho
  • Lompoc High School

Job Titles Held:

  • Experience Vacation Owner Advisor
  • Floral Designer/Owner
  • Customer Sales Associate
  • Accounts Payable Specialist


  • Associate
  • High School Diploma

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