LiveCareer-Resume

experiencestore manager resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Forward-thinking Retail Senior Leader with proven operations, sales and personnel management abilities. Equipped to drive business success with innovation and strategic approaches. Achievement-oriented, ambitious and influential leader with articulate communication skills.
Skills
  • Inventory Management
  • Team Building and Leadership
  • Store Operations Oversight
  • Revenue Forecasting
  • Customer Service Management
  • Budget Control
  • Human Resources Oversight
  • Performance Evaluation and Monitoring
  • Decision Making
  • Employee Motivation
  • Operations Improvements
  • Organizational Analysis
  • Strategic Planning
  • Workforce Development
Education and Training
Capella University Minneapolis, MN Expected in 12/2024 Master of Science : Psychology - GPA :
Columbus State University Columbus, GA Expected in 05/2017 Master of Science : Public Administration - GPA :
, Expected in 05/2015 BBA : Global Business - GPA :
Experience
Columbia Sportswear Co. - Experience Store Manager
Simpsonville, KY, 04/2021 - 11/2022
  • Drove the stores financial performance of a $8 Million store by ensuring that sales and profit goals are achieved, including leading the Assistant Store Managers in controlling expenses to ensure they are indexed to sales
  • Provided guidance and direction on store standards and company merchandise presentation directives to ensure clear representation of Marshalls Brand
  • Collaborated with store leadership to develop and execute associate staffing and retention strategies
  • Created associate engagement initiatives to embrace diversity in all its forms, and actively supported company diversity goal programs
  • Trained and developed Key Carriers who were promoted to Assistant Store Managers and Assistant Store Managers who were promoted to Store Managers
Autokiniton - Assistant Store Manager of Merchandising
Greenville, SC, 06/2020 - 04/2021
  • Controlled the flow of merchandise by ensuring associates were processing and replenishing merchandise, making products readily available to customers
  • Demonstrated merchandising best practices to recommend selection and placement in accordance to customer demands
  • Lead internal & cross functional project teams fostering a strong commitment to teamwork and cooperation
  • Identified systematic problems and root causes to resolve operational inefficiencies
  • Continuously develop and coached hourly supervisors, including evaluating their performance to successful succession plan store talent
Lowe’s Companies Inc - Co-Manager
City, STATE, 09/2018 - 09/2020
  • Managed $80 million Supercenter
  • Drove and ensured the financial performance of the facility by confirming that budgeted sales, wages, and other expenses are achieved
  • Led the management team in controlling expenses and wages to ensure expenses are indexed to sales by creating and implementing plans to improve the financial performance
  • Collaborated the store manager to identify trends and opportunities to make business recommendations
  • Upheld core values and initiatives including preserving Lowe’s open-door policy while maintaining a clean, fast and friendly environment for both associates and customers
  • Decreased Shrink by 111 basis points.
Lowe’s Companies Inc - Area Human Resources Manager
City, STATE, 08/2014 - 08/2018
  • Lead the execution of hourly and salaried workforce management programs and initiatives by identifying customer and operational needs
  • Managed talent pipelines by assessing talent, providing succession plans, and implementing talent programs; analyzing talent data, and systems to diagnose gaps and identify trends that impact the workforce
  • Defined and drove an agile talent strategy in partnership with Lowe’s People leadership
  • Drove the execution of multiple people related projects by identifying customer and operational needs; developed and communicated business plans and priorities; removing barriers and obstacles that impact performance
Accomplishments
  • Georgia Institute of Technology | Atlanta, GA
  • Accomplishments
  • Raised employee retention rates by 30% over a two-year period by implementing a tiered-interview system and organizing associate engagement events every quarter
  • Implemented a regional management and associate teaching, training, and communication initiatives, resulting in an 87% increase in employee satisfaction, a 21% increase in productivity, and a 28% decrease in associate relation issues reported
  • Created a Recruiting strategy to increase staffing by 68% to fill 185 incremental positions within store and field operations
  • Reduced 43,000 overtime hours in 2017, saving the company nearly $473,000 over the year, by conducting a staffing and forecasting initiative for all salaried managers
  • Devise staffing and human resources practices that allowed Lowe's to achieve an average of 10% revenue growth in 2017 yielding improved revenues per location/associates
  • Improve employee workflow productivity by 24% by creating successful merger and acquisition assimilations using organization design, change management and recruitment strategies.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Capella University
  • Columbus State University

Job Titles Held:

  • Experience Store Manager
  • Assistant Store Manager of Merchandising
  • Co-Manager
  • Area Human Resources Manager

Degrees

  • Master of Science
  • Master of Science
  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: