experiencestore manager resume example with 8+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Forward-thinking Retail Senior Leader with proven operations, sales and personnel management abilities. Equipped to drive business success with innovation and strategic approaches. Achievement-oriented, ambitious and influential leader with articulate communication skills.
  • Inventory Management
  • Team Building and Leadership
  • Store Operations Oversight
  • Revenue Forecasting
  • Customer Service Management
  • Budget Control
  • Human Resources Oversight
  • Performance Evaluation and Monitoring
  • Decision Making
  • Employee Motivation
  • Operations Improvements
  • Organizational Analysis
  • Strategic Planning
  • Workforce Development
Education and Training
Capella University Minneapolis, MN Expected in 12/2024 Master of Science : Psychology - GPA :
Columbus State University Columbus, GA Expected in 05/2017 Master of Science : Public Administration - GPA :
, Expected in 05/2015 BBA : Global Business - GPA :
Columbia Sportswear Co. - Experience Store Manager
Simpsonville, KY, 04/2021 - 11/2022
  • Drove the stores financial performance of a $8 Million store by ensuring that sales and profit goals are achieved, including leading the Assistant Store Managers in controlling expenses to ensure they are indexed to sales
  • Provided guidance and direction on store standards and company merchandise presentation directives to ensure clear representation of Marshalls Brand
  • Collaborated with store leadership to develop and execute associate staffing and retention strategies
  • Created associate engagement initiatives to embrace diversity in all its forms, and actively supported company diversity goal programs
  • Trained and developed Key Carriers who were promoted to Assistant Store Managers and Assistant Store Managers who were promoted to Store Managers
Autokiniton - Assistant Store Manager of Merchandising
Greenville, SC, 06/2020 - 04/2021
  • Controlled the flow of merchandise by ensuring associates were processing and replenishing merchandise, making products readily available to customers
  • Demonstrated merchandising best practices to recommend selection and placement in accordance to customer demands
  • Lead internal & cross functional project teams fostering a strong commitment to teamwork and cooperation
  • Identified systematic problems and root causes to resolve operational inefficiencies
  • Continuously develop and coached hourly supervisors, including evaluating their performance to successful succession plan store talent
Lowe’s Companies Inc - Co-Manager
City, STATE, 09/2018 - 09/2020
  • Managed $80 million Supercenter
  • Drove and ensured the financial performance of the facility by confirming that budgeted sales, wages, and other expenses are achieved
  • Led the management team in controlling expenses and wages to ensure expenses are indexed to sales by creating and implementing plans to improve the financial performance
  • Collaborated the store manager to identify trends and opportunities to make business recommendations
  • Upheld core values and initiatives including preserving Lowe’s open-door policy while maintaining a clean, fast and friendly environment for both associates and customers
  • Decreased Shrink by 111 basis points.
Lowe’s Companies Inc - Area Human Resources Manager
City, STATE, 08/2014 - 08/2018
  • Lead the execution of hourly and salaried workforce management programs and initiatives by identifying customer and operational needs
  • Managed talent pipelines by assessing talent, providing succession plans, and implementing talent programs; analyzing talent data, and systems to diagnose gaps and identify trends that impact the workforce
  • Defined and drove an agile talent strategy in partnership with Lowe’s People leadership
  • Drove the execution of multiple people related projects by identifying customer and operational needs; developed and communicated business plans and priorities; removing barriers and obstacles that impact performance
  • Georgia Institute of Technology | Atlanta, GA
  • Accomplishments
  • Raised employee retention rates by 30% over a two-year period by implementing a tiered-interview system and organizing associate engagement events every quarter
  • Implemented a regional management and associate teaching, training, and communication initiatives, resulting in an 87% increase in employee satisfaction, a 21% increase in productivity, and a 28% decrease in associate relation issues reported
  • Created a Recruiting strategy to increase staffing by 68% to fill 185 incremental positions within store and field operations
  • Reduced 43,000 overtime hours in 2017, saving the company nearly $473,000 over the year, by conducting a staffing and forecasting initiative for all salaried managers
  • Devise staffing and human resources practices that allowed Lowe's to achieve an average of 10% revenue growth in 2017 yielding improved revenues per location/associates
  • Improve employee workflow productivity by 24% by creating successful merger and acquisition assimilations using organization design, change management and recruitment strategies.

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Resume Overview

School Attended

  • Capella University
  • Columbus State University

Job Titles Held:

  • Experience Store Manager
  • Assistant Store Manager of Merchandising
  • Co-Manager
  • Area Human Resources Manager


  • Master of Science
  • Master of Science
  • BBA

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