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experienceprogram assistant resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Superior communicator with strong planning, communication, organizational leadership, and decision-making ability to successfully enable team-wide sustainability and success.

Skills
  • Strategic Marketing
  • Analysis
  • Event Planning & Management
  • Project Management
  • Strategic Partnerships
  • Strategic Planning & Outreach
  • Resource Allocation
  • Protocol Coordination
  • Computer and Software Skills
  • Microsoft Office, Word, Excel, PowerPoint, PeopleSoft, Moodle, SharePoint, Adobe Campaign, CVent, ARIS Express, Vetter, Ellucian Advance
Experience
09/2018 to Current Experience Program Assistant First Merchants Corporation | Taylor, MI,
  • Plan and execute marketing campaigns to increase number of applications to JVI and online capacity development courses
  • Administer capacity development training courses (Online courses as well as courses offered at RTCs) using PATS, PeopleSoft, and Moodle in timely manner
  • As a member of the Fund Integrated Training Solution (FITS) Project’s Change Management team, to recommend, develop and implement change management strategies
  • Contribute to develop stakeholder outreach and engagement efforts to obtain awareness, understanding, management buy-in, and support to support the project team
  • Analyze course administration processes' effectiveness to modify, adapt and optimize and streamline workflows where necessary
  • Demonstrate leadership by creating visual work processes and helping to train other teaching assistants
  • Clean and manipulate raw data of marketing results
  • Created graphs and charts detailing data analysis results
  • Achievements:
  • Introduced the use of Adobe Campaign to reach out to mass audience and many targeted audiences to market Online courses (OLs) and courses offered at the Joint-Vienna Institute (JVI)
  • Became proficient in Adobe Campaign and sent marketing messages for CD Connect events, Follow-up Survey Launch message, and marketing emails for CD Talk events during the Annual and Spring Meetings
  • Created several business process maps to analyze and improve the existing course administration using one of the BPMS software
  • In collaboration with a vendor, launched a Follow-up Survey for 2017-2018 courses (including: contact lists creation; survey questionnaire formatting; timeline management; meeting scheduling; survey report draft and final reviews; additional data analysis)
05/2018 to 08/2018 Associate George Washington University | City, STATE,
  • Donor database (Ellucian Advance) management
  • Writing and editing
  • Support to the principals of portfolio units with cultivation of donors
  • Achievements
  • Wrote donor acknowledgements and other donor correspondences
  • Acted as liaison to other DAR units for the purposes of coordinating communications and marketing materials, as well as processing contract and procurement requests
  • Wrote donor acknowledgements and other donor correspondences
  • Acted as liaison to other DAR units for the purposes of coordinating communications and marketing materials, as well as processing contract and procurement requests
  • Assisted Communication and Marketing unit with its impact story website
08/2009 to 04/2017 Partnerships and Protocol Coordinator, North American Representative The Asian Development Bank, ADB | City, STATE,
  • Understanding organization's vision, mission, objectives, and core strategy for partnerships, identified, developed, and fostered effective financial and knowledge partnerships with public sector, private sector, and multilateral organizations that share mutual interest and goals in support of international development
  • Donor (U.S
  • And Canadian government agencies/NGO/CSO) relation management
  • Researched, analyzed, and fostered partnerships with shareholders for knowledge and financial partnerships
  • Planned and managed Outreach events (Budgeting, speaker arrangements, invitation, logistics)
  • Processed application for G-visa extension, U.S
  • Employment Authorization, and other Diplomatic registration related applications
  • Achievements
  • Initiated partnership with Bill and Melinda Gates Foundation, which led to a contribution to a trust fund
  • Led logistics and main media coverage of the president during the Friends of Democratic Pakistan Summit
  • Led logistics and communication to the Embassy of Pakistan of the ADB - Pakistan Summit
  • Led logistics and organized the roundtable luncheon for the ADB - U.S
  • Department of State – U.S
  • Department of Interior during the ADB – Pacific Islands consultation meetings
  • Led the relocation of the office (including budgeting, interior designing, furniture selection and fitting, vendor communications)
  • Established and deepened the existing and new relationship between ADB and key development partners (e.g., think tanks, academia, NGOs, foundations, and government agencies) in North America
  • Maintained ADB's core institutional relationships with relevant US and Canadian government agencies by being POC and liaised and sustained senior ADB official communications between ADB headquarters and US and Canadian government agencies
  • Maintained ADB's core institutional relationships with relevant US and Canadian government agencies by being POC and liaised and sustained senior ADB official communications between ADB headquarters and US and Canadian government agencies
  • Maintained ADB's core institutional relationships with relevant US and Canadian government agencies by being POC and liaised and sustained senior ADB official communications between ADB headquarters and US and Canadian government agencies
  • Managed an existing portfolio of major partners, developing and maintain an in-depth knowledge and understanding of each company/organization's priorities, and building effective working relationships with partner representatives
  • Researched and created a database of potential partners' organizational strategies and priorities in corporate citizenship to find areas of alignment for potential financial and/or knowledge partnerships
  • Developed outreach program
  • Identified ADB's various research and knowledge products of special relevance to North American shareholders and organized associated seminars and workshops (sometimes co-organized with other development partners)
  • It grew from one seminar a year to 6-8 seminars/events a year
  • Managed ADB participation in key meetings and conferences (e.g., UN General Assembly and IMF/World
  • Bank Spring and Annual Meetings) and facilitated smooth collaboration on high-level agendas
  • Expanded mainstream media coverage (e.g., CNBC and CBC) for ADB, arranging on-air interview with members of senior managements team
  • Developed and managed ADB President's programs for his missions to North America to participate in high- level meetings (e.g., IMF/World Bank Spring and Annual Meetings and APEC) and conferences (e.g.,
  • Conference de Montreal, UN General Assembly)
  • Contributed to strategic recruitment and business opportunity events throughout North America, providing recommendations on individual candidates.
06/1999 to 07/2009 Diplomatic Advisor Embassy Of | City, STATE,
  • Developed and launched an internal streamlining system for diplomatic registration process with the U.S
  • Department of State (DOS) to support diplomats assigned to the embassy and consular offices
  • Process diplomatic registration in timely manner (Diplomatic ID card, tax exemption card, car registration)
  • Process Employment Authorization applications
  • Process issuance, extension, and replacement of A- visas
  • Process diplomatic visa application of other countries for diplomats for their business travels
  • Achievements
  • Diligently maintained timely information and tracking on diplomatic registration, category A visas, as well as employment authorizations to advise the Head of Chancery and Japanese consular offices of changes in policies and processes
  • Created and distributed a comprehensive manual outlining diplomatic registrations, visa renewals, status changes, and applications for Employment Authorizations for the General Services section of the Japanese Embassy and consular offices
  • Directly supervised 18 Japanese consular office DOS registrations, reducing errors through proactive communications and tactful interpersonal skills
  • Contributed the development of recommendation for Blended Learning course administration guidelines
Education and Training
Expected in 05/2019 to to MBA | University of Maryland Global Campus, Adelphi, MD GPA:
Expected in 08/2014 to to Master of Arts | International Enterprise Management University of Maryland Global Campus, Adelphi, MD GPA:
Expected in 05/1999 to to Bachelor of Arts | Applied Communications, Interpersonal Communications, Spanish University of Central Oklahoma, Edmond, OK GPA:
Co-Founder & Treasurer: Japan Student Association
Activities and Honors
ICD Diversity Reference Group, Member, 2018 – present Giving Ambassador, 2019 and XXX0 Humane Rescue Alliance, Volunteer, 2016 – present
Languages
Japanese:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • University of Maryland Global Campus
  • University of Maryland Global Campus
  • University of Central Oklahoma

Job Titles Held:

  • Experience Program Assistant
  • Associate
  • Partnerships and Protocol Coordinator, North American Representative
  • Diplomatic Advisor

Degrees

  • MBA
  • Master of Arts
  • Bachelor of Arts

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