experienced senior manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Certified Instructor, Oklahoma Board of Real Estate Licensed Private Pilot Fallout Shelter Analyst Jessica Claire Page 3 COMMUNITY INVOLVEMENT GO LEAD Missouri State University outreach program for non-profit organizations Led seminars on developing effective teams.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
08/2007 to 05/2016
EXPERIENCED SENIOR MANAGER Precision Castparts Corporation Ogden, UT,
  • Accomplished Senior Business Development Manager and strategist with 10+ years experience executing start-up and turnaround plans.
  • Expert at evaluating business potential through precise market evaluation, strategic analysis and market/sales forecasting.
  • Transformational leader, talented in writing business plans, optimizing operations and leading cross-functional teams to achieve strategic business goals.
  • Exceptional presenter and communicator, skilled in providing training in business management, sales and sales management, and executive coaching.
  • Innovative, strategic and focused.
  • Needs Assessment Business Development Financial Analysis Market Analysis Sales Forecasting Policy Development Negotiations Mergers & Acquisitions Change Management Consulting Project Management Start Ups/Turnarounds Strategic Planning Sales Training Matrix Management Regulatory Compliance Account/Territory Management Client/Vendor Relations Recruiting Performance Management Team Leadership/Motivation Training / Development Presentations Event Planning Customer Service RETIRED - May 2016 to Present, Graduate Student - Missouri State University, Volunteer Missouri's second largest university.
08/2000 to 07/2005
Assistant Professor / Instructor UNIVERSITY OF MISSOURI, COLUMBIA City, STATE,
  • Teach Strategic Management 487, a capstone course required for graduation, over 8 years, taught 1,500 seniors in final semester, teach Operations Management 364 to junior level students; illustrate course content with strategy development experience and bring in guest speakers to supplement learning.
  • Achievements: Consistently received outstanding student evaluation ratings ranking in top 2% of management faculty.
  • Selected to teach Operations Management 364, following retirement of instructor; received strong student evaluations in spite of not having taught course within past 10 years.
  • Chosen to develop curriculum and marketing channels for new Missouri state program aimed at high potential high school seniors, integrating science, technology and business concepts; expanded course by 1/3 and increased program attendance by 50%; selected by Dean, College of Business Administration to represent University and program in local TV interviews.
  • Land grant, research intensive state university.
  • Ph.
  • D.
  • Candidate Served as Graduate Instructor, prepared and taught classes in Organizational Behavior, Organizational Theory, Principles of Management, Business Policy and Problems, Organizational Behavior.
  • Achievements: Recognized as Outstanding Research Assistant Jessica Claire Page 2
02/1999 to 02/2000
General Manager MCLEODUSA City, STATE,
  • Regional telecommunications provider, local exchange carrier and Internet service provider.
  • Supervised operations, marketing, sales, order entry, administration and customer service; accountable for profit and loss management and reporting for 70-person office covering southwest Missouri.
  • Achievement:.
  • Led sales team to exceed sales objectives, achieving $12 million in sales generated annual.
  • Increased employee engagement, productivity and morale through performance analysis; terminated underperforming staff.
08/1990 to 02/1999
Principal / Owner SUMMERS & ASSOCIATES City, STATE,
  • Provider of business consulting, business plan development, sales training and business valuation services Sourced business, executed projects and client deliverables, wrote business plans and delivered training.
  • Achievements: Obtained Oklahoma Real Estate certification and provided CEU training for realtors.
  • Developed business plan to launch cellular telephone operations in Indiana, PA, including capital formation, hiring and training staff, and mentoring/coaching GM, sold company for400% ROE in 2 years.
  • Executed turnaround of fast food retailer; implemented staff training in operational procedures, customer service, scheduling and inventory management; increased revenue by 50% in 1 year.
06/1990 to 09/1991
President / Chief Operating Officer FIRST PAGE, INC City, STATE,
  • Regional provider of paging and answering services.
  • Identified business opportunity and wrote business plan to merge four local paging companies and two answering service companies into one, developed strategies and supervised operations; hired executive leadership to direct teams.
  • Achievements: Raised $20 million in start-up capital; managed stock (equity) capitalization of $5 million; merged operations of 6 distinct companies into one, yielding $6 million annually.
  • Within 6 months, built company into 25th largest of 300 in nation achieving annual revenue of $6 million.
  • Led company to 15% increase in sales during time of integration.
Education and Training
Expected in
PH.D: Business Administration (ABD)
University of Missouri - Columbia, MO
Business Administration (ABD)
Expected in
Bachelor of Science: Engineering Management Management Electrical Engineering
University of Missouri - Rolla, MO
Engineering Management Management Electrical Engineering
Activities and Honors
Scholarship Chair - Sought scholarship applicants from local high schools Developed scoring matrix for scholarship evaluation and selection Board of Directors - second three-year term for chapter governance Delegate Kiwanis MO-ARK District Convention Delegate Kiwanis International Convention Faculty Advisor for new chapter of Circle K President Elect Kiwanis Club (2017) SPRINGFIELD PUBLIC SCHOOLS FOUNDATION Non-Profit Organization founded to enhance Springfield Public Schools Charter member, member Advisory Board Elected to Board of Directors Publicity Chair AMERICAN DIABETES ASSOCIATION Springfield Chapter Board of Directors Springfield Chapter President Missouri Affiliate Board of Directors PERSONNEL BOARD, CITY OF SPRINGFIELD Quasi-judicial board reviews adverse employee actions taken by city Appointed by Springfield Mayor to Board
OTHER DISCTINCTIONS Major, US Army Reserves, Retired Armor, Military Intelligence, Special Forces Who's Who: Finance and Industry (89-90 & 92-93) Who's Who: Emerging Leaders (91-92) Who's Who: In the Midwest (92-93) Resume
Acquisitions, Business Administration, business consulting, Business Development, business management, business plan, business plan development, business plans, staff training, Event Planning, Financial Analysis, Forecasting, Internet service provider, inventory management, Regulatory Compliance, Market Analysis, mentoring, Mergers, order entry, Policy Development, profit and loss, Sales, sales management, Sales Training, scheduling, strategy development, telecommunications, Territory Management, Vendor Relations

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Resume Overview

School Attended

  • University of Missouri
  • University of Missouri

Job Titles Held:

  • Assistant Professor / Instructor
  • General Manager
  • Principal / Owner
  • President / Chief Operating Officer


  • PH.D
  • Bachelor of Science

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