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experience store manager resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Accomplished and energetic person with a solid history of achievement in management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include priorities, scheduling and problem solving. Skills Complex Problem Solving Judgment and Decision Making Administration and Management Critical Thinking Speaking Coordination Management of Personnel Resources Time Management Management of Financial Resources Active Learning Customer and Personal Service Management of Material Resources Learning Strategies Public Safety and Security
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
07/2017 to 11/2019
Experience ····································································································································································· Store Manager Troon Golf, L.L.C. Monroe, NY,
  • Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity
  • Prepare budgets for approval, including those for funding or implementation of programs
  • Appoint department heads or managers and assign or delegate responsibilities to them
  • Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services
  • Implement corrective action plans to solve organizational or departmental problems
  • Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
  • Monitor employee and patron activities to ensure liquor regulations are obeyed
  • Count money and make bank deposits
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Maintain food and equipment inventories, and keep inventory records
  • Schedule staff hours and assign duties
  • Establish standards for personnel performance and customer service
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
  • Order and purchase equipment and supplies
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
09/2015 to 07/2017
Director of operations Wendy's Fort Worth, TX,
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Manage staff, preparing work schedules and assigning specific duties
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits
  • QuickBooks, invoice Insure safety policy or meet all times Planning for departure and arrivals insure all clients have everything that need when arrive to destination Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage
  • Use computers for various applications, such as database management or word processing
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Negotiate bargaining agreements and help interpret labor contracts
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
  • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes
  • Inspect completed work to certify that maintenance meets standards and that aircraft are ready for operation
  • Maintain repair logs, documenting all preventive and corrective aircraft maintenance
  • Check for corrosion, distortion, and invisible cracks in the fuselage, wings, and tail, using x-ray and magnetic inspection equipment
  • Examine and inspect aircraft components, including landing gear, hydraulic systems, and deicers to locate cracks, breaks, leaks, or other problems
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Complete forms in accordance with company procedures
  • Maintain scheduling and event calendars
  • Schedule and confirm appointments for clients, customers, or supervisors
  • Make copies of correspondence or other printed material
  • Locate and attach appropriate files to incoming correspondence requiring replies
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters
  • Provide services to customers, such as order placement or account information
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
  • Establish work procedures or schedules and keep track of the daily work of clerical staff
  • Manage projects or contribute to committee or team work
  • Order and dispense supplies
  • Learn to operate new office technologies as they are developed and implemented
  • Prepare conference or event materials, such as flyers or invitations
  • Train and assist staff with computer usage
  • Supervise other clerical staff and provide training and orientation to new staff.
08/2015 to 11/2016
Asst. Manager Chuck E. Cheese's City, STATE,
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
  • Monitor employee and patron activities to ensure liquor regulations are obeyed
  • Count money and make bank deposits
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Maintain food and equipment inventories, and keep inventory records
  • Schedule staff hours and assign duties
  • Perform food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
  • Order and purchase equipment and supplies
  • Take dining reservations.
Education and Training
Expected in 05/2005 to to
GED:
Hamshire - Fannett High School - , Hampshire, TX
GPA:

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Resume Overview

School Attended

  • Hamshire - Fannett High School

Job Titles Held:

  • Experience ····································································································································································· Store Manager
  • Director of operations
  • Asst. Manager

Degrees

  • GED

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