Experience Maker resume example

Maintained roughly 300-400 packages per hour (PPM) while insuring quality control, clean workspace, and safety of the products around me

• Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
• Assisted in loading delivery trucks with prepared packages.
• Assessed and produced bills of lading to set tariffs and shipping charges.
• Resolved conveyor system issues by clearing jams and blockages.
• Braced, padded and supported shipments to prevent shifting and damage.
• Disposed of debris and hazardous materials properly to avoid contamination.
• Palletized boxes to streamline movement and shipment.
• Protected company inventory by maintaining and organizing storage areas.
• Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
• Packed merchandise into boxes and containers in preparation for safe shipment.

I did almost every position from A to Z here. Although some positions I was just assisting, I still was able to learn very quickly and bounce between positions multiple times a shift while upholding the standards Local Thyme provides.

• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
• Assisted with snow removal and management of winter upkeep.
• Operated fryers and grills according to instructions to maintain safety and food quality.
• Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
• Sanitized frequented areas and equipment using approved supplies.
• Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
• Adhered to food safety and HACCP regulations to prevent contamination of food.
• Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
• Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.

No matter the position I was in, I was either the first or the last things a customer saw in their trip to Kroger. So I either set the mood for the visit or insured a polite goodbye so they'd return.

• Oversaw collection shopping carts from parking lot to maintain clean, organized area.
• Promoted and explained loyalty programs to customers.
• Delivered exceptional customer service by greeting customers and directing to desired items.
• Escorted customers to desired merchandise location.
• Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
• Employed proper techniques to preserve purchased items for take-home orders.
• Shared detailed information regarding options to help customers make decisions.
• Escalated customer satisfaction ratings by offering valuable insights to customers' needs and expectations.

From serving thirty-four hungry kids on swim break to checking-in a crowd of overheated people, I made sure to do my job with accuracy and diligence. This job also allowed me to dip my toes in the world of customer service. Guests may have had issues with their membership, had a bad visit, or just a general inquiry but no matter the position, I had the answers.

• Served food and beverages with focus on quality items and superior service.
• Applied customer feedback regarding menu items and replenished popular offerings to meet demand.
• Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
• Measured ingredients required for specific food items to reduce waste.
• Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
• Received orders and fulfilled orders quickly and efficiently.
• Promoted events and menu selections on social media platforms to increase sales.
• Cleaned food preparation areas, cooking surfaces and utensils.
• Safely prepared, assembled and presented food to satisfy customers and fill orders.