executive trainer resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with personable style and thorough approach.

  • Fee and Expense Estimation
  • Job Skill Building
  • Focus Group Coordination
  • Leadership Development
  • Course Materials Development
  • Contract Negotiation
  • Training Method Development
  • Assignment Delegation
  • Training Program Design
  • Employee Interviewing
  • Attention to Detail
  • Data Entry
  • Relationship Building
  • Innovative Training Approaches
  • Microsoft Office
  • Employee Relations
  • Employee Performance Reviews
  • Decision Making
Executive Trainer, 11/2022 to Current
NuorderNew York, NY,
  • Monitored training costs and prepared budget reports to justify expenditures.
  • Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
  • Maintained strong knowledge of [Area of expertise] by participating in workshops, conferences and online education classes.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Supervised, evaluated or referred instructors to skill development classes.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Account Executive, 01/2020 to 09/2022
H&MDublin, OH,
  • Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
  • Maintained updated knowledge of changing industry, standards and trends related to accounts.
  • Prepared sales presentations or proposals to explain product specifications or applications.
  • Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
  • Resolved customer complaints by offering creative solutions and incentives.
  • Created new revenue streams by increasing market coverage while driving company profits.
  • Utilized CRM to collect, organize and manage sales data and customer information.
  • Studied and researched competitive landscape and emerging technologies to position brand in marketplace.
  • Gathered company and contact information to compile data for current and potential customers.
  • Revived dormant accounts by re-establishing relationships with key decision-makers.
  • Helped develop marketing materials and ideas to increase referrals.
  • Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by [Number]%.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Store Manager, 11/2017 to 09/2020
Signature AviationBoca Raton, FL,
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Established store tactics and strategies to achieve operational performance and sales goals.
Ramp Service Agent, 11/2016 to 11/2018
Airport Terminal Services IncCity, STATE,
  • Fueled multiple models of commercial and private aircraft with Avgas and jet fuels for departure flights.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Collected, sorted and checked baggage tags against flight lists.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Protected customers' baggage from loss, theft and damage.
  • Managed mechanical, cabin and cargo services for inbound and outbound flights.
  • Connected electrical power units and service hoses to aircraft.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Operated equipment to support on-ground operations in between flights.
  • Maintained on-time connections by guiding aircraft to and from gate positions.
Education and Training
High School Diploma: , Expected in 06/2014 to Palos Verdes Peninsula High School - Rolling Hills Estates, CA

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Resume Overview

School Attended

  • Palos Verdes Peninsula High School

Job Titles Held:

  • Executive Trainer
  • Account Executive
  • Store Manager
  • Ramp Service Agent


  • High School Diploma

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