Executive Team Leader Resume Example
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EXECUTIVE TEAM LEADER
Professional Summary
Dedicated Store executive with many years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. I am personable and work hard to respect and appreciate all retail associates. I Motivate employees using positive reinforcement and creative reward systems.
Skills
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Work History
06/1981 to 09/1998
Executive Team LeaderMarriott Vacations Worldwide – Myrtle Beach , SC
- Salesfloor Team Member: Delivered quality customer service while completing assigned tasks.
- Office Team Leader: Was able to lead an operationally excellent team that was responsible for processing customer credit card payments, counting cash drawers and preparing bank deposits, writing schedules for all work centers based on business needs, timekeeping for all employees, in store operational audits.
- Visual Merchandising Coordinator: Created fresh and impactful presentations to drive sales. Maintained mannequin and focal point presentations to drive suggestive selling.
- Executive Team Leader: Hired a talented staff through the company
directed interview process. Trained, developed and managed staff to execute all
company policies and programs. Provided feedback on the spot and through yearly
review process to assess developmental needs and career goals of the team.
Quickly managed poor performance up to termination to ensure great wok culture.
Promoted many team members to successful leaders by being a great mentor.
09/1998 to Current
Executive Team LeaderMarriott Vacations Worldwide – Miami , FL
- Executive Team Leader Softlines: Hired, trained, and mentored a staff of 20 team members. Ensured all company programs were executed to the standard set by the company. Responsibilities included; setting all adjacencies and planograms accurately and on time, keeping presentations full and impactful, scheduling and staffing to the business needs, managing team members performance, delivering corrective action when needed. Served as the district sofltlines trainer.
- Executive Team Leader Logistics: Responsible for the replenishment of the entire store. Duties included proper receiving of merchandise, ensuring merchandise was on the floor ready for purchase, organization of the stockroom, rotation of dated merchandise, partnership with Assets Protection Leader to troubleshoot shortage areas, motivating a team of 40-50 team members to be productive on this overnight process.
- Executive Team Leader Human Resources: Managed the daily functions and core HR operations for employee relations, labor relations and risk, hiring and staffing, pay and benefits, team incidents, Return to Work, scheduling and timekeeping, talent management and team engagement. Executed staffing and hiring strategies, innovated new recruiting techniques to successfully staff 4th quarter. Responded urgently to team member concerns escalating issues when appropriate. Identify turnover trends, solicited team member feedback to ensure an inclusive work place and culture.
- Executive Team Leader Salesfloor-Guest Experience: Responsible for modeling and driving a sales and service culture to deliver an exceptional shopping experience. Established productive routines to ensure all financial and business goals are met. Educated team and guests on digital offerings, services and loyalty programs. Trained team on all store policies, procedures and new technology. Communicated key business focuses and measurements and how operational procedures impact shortage. Motivated team by setting realistic attainable business goals.
Education
High School Diploma: Lehi High School - City, State
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Resume Overview
School Attended
- Lehi High School
Job Titles Held:
- Executive Team Leader
Degrees
- High School Diploma :
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