Executive Sales Director Travel Retail Resume Example

Estee Lauder Men's Fragrances - Burdines Dadeland Mall

• Increased sales on consistent basis by developing key customer relationships.
• Exceeded sales plan with target and district-leading sales numbers.
• Grew revenue by improving sales and service strategies.
• Built lasting client relationships by organizing and planning sales events.
• Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
• Completed sales transactions and processed merchandise return, maintaining proper accountability of register.
• Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
• Attended trainings and seminars to gain product line proficiency.

Successfully led a team throughout the U.S opening and/or remodeling 250 doors for one of America's largest Fragrance Retailers that specialize in the sale of designer fragrances, cosmetics, skincare , accessories and related gifts for men, women and children.

• Spearheaded launch of new doors, including project management from concept to completion.
• Oversaw company merger to drive seamless transition and integration of operations.
• Met operational objectives by establishing qualified staff, promoting adherence to regulations and providing outstanding customer service.
• Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
• Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
• Spearheaded recruitment of top talent to fill vacancies such as Store Manager, Assistant Manager and Third Key.
• Trained, managed and motivated employees to promote professional skill development.
• Monitored inventory levels on basis and placed new orders for merchandise to keep supply well-stocked.

• Delivered optimal administrative and customer service.
• Liaised between President and clients regarding client accounts and new business.
• Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
• Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
• Managed master calendar for President
• Revised and maintained master calendar for client appointments.
• Researched topics of interest and culled gathered information to produce concise reports.
• Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
• Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
• Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
• Opened, read and wrote answers to routine letters and correspondence for executives.