Over 10 years of experience in Marketing, Sales and Operations in different industries. Vast experience in managing partnerships programs, structuring sales channels, customer service, legal contracts. Lived in different countries (Brazil, Japan, UK, USA).
Fluent in Portuguese, English and intermediate in Spanish
Time management ability
Employee training and development
Executive MBA ManagerMar 2012 to Feb 2013 University of Pittsburgh － Sao Paulo, BrazilOffice management of the only North American Executive MBA program in Brazil. Responsible for Sales, Marketing and Operations. Perfom sales to senior managers, directors and C-levels. Events planning - annual meetings with the Board of Advisors (group of more than 10 CEO's) and structuring of international forums for executives from Brazil, USA and Europe. Negotiation with the vendors. Management of the administrative matters (finance and facilities). Coordination of 2 Analysts – Communication Analyst and Administrative Analyst.
Senior Marketing AnalystMay 2007 to May 2010 Telefonica SA － Sao Paulo, Brazil
Co-responsible for the annual Marketing and Sales plan. Creation and folow up of incentive sales campaigns, set up of the sales channels for massive and direct media. Lead projects with multiple areas in the company such as Sales, IT and Legal.
Co-responsible in the acquisition process of TVA (one of the market leader in cable TV in Brazil) into Telefonica (Spanish company). Structuring of Sales channels (telemarketing and door to door) for the integration of both companies portfolio. Definition of the offerings in CRM, creation of integrated offering across the companies, customer segmentation, creation of sales incentives, definition of the business requirements for the IT support, participation in the creation of the Legal statements of work for the partnership, sales training.
Sales TraineeJan 2007 to May 2007 Xerox － Sao Paulo, BrazilNew customers prospecting.
Marketing AnalystJan 2006 to Jan 2007 Planus Informatica － Sao Paulo, BrazilIntegration between HP and one of the Top 10 B2B sales channel (Planus Informática). Responsible for managing laptops, PC's and printers. Responsible for managing Marketing expend budget (investments in communication, incentive program, events).
InternMay 2004 to Dec 2004 General Electric － Sao Paulo, BrazilDevelopment of methods to measure the market share of competitors. Creation of comparative assessment of the competitors. Track all the procedures and steps to deliver the diagnostic machines in the estimated delivery date. Interface with Finance for credit approval, Foreign Trade for tracking the import procedures, Legal and Sales.
InternNov 2003 to Apr 2004 Parmalat － Sao Paulo, BrazilCommunication with agencies to create displays
InternJan 2003 to Nov 2003 Hewlett Packard － Sao Paulo, BrazilAccount managers support. Tracking of the leads/forecast.
Education and Training
BBA, Business Administration2004ESPM － Sao Paulo, Brazil
MBA, Business Administration2007Insper － Sao Paulo, Brazil