executive closing specialist resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Accomplished Business Administrator equipped with 7 years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams.

Work History
11/2020 to 05/2022
Executive Closing Specialist D.R. Horton, Inc. Port Charlotte, FL,
  • Guaranteed quality assurance through file analysis and review, tracking and monitoring, problem solving, and effective communication while closing 8+ loans per day.
  • Served as liaison for loan officers and underwriters to initiate advanced loan changes.
  • Supported and executed company policy with forward thinking strategies and communication resulting in positive customer experience and business referrals.
  • Facilitated loan closing process and maintained on-time loan closing rate of 92%.
  • Advised and presented creative plans of strategy to leadership team in restructuring training for new hires through onboarding materials.
  • Provided team support and collaborated on multiple community projects.
07/2020 to 11/2020
Escrow Assistant Engility Corporation Anaheim, CA,
  • Scheduled signings and gathered required paperwork.
  • Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
  • Conferred with customers to assess market fluctuations and correct account problems.
  • Organized securities sales and purchases on behalf of customers and companies.
  • Prepared orders to orchestrate transfers, tracked transactions and documented activities with detailed records.
  • Reviewed Title Commitment and obtained documentation to clear requirements.
  • Monitored 100% company inventory to keep stock levels and databases updated.
10/2015 to 06/2020
Director of Business Development Snc Lavalin Kirkland, WA,
  • Forged partnership with Chase Bank and served as PM for their “Currency Conversations” community financial literacy project with Essence.
  • Negotiated and secured $25,000 major gift from Chase Bank which increased the operational budget 30%.
  • Received support from local community officials, including honorable mention and admiration from The Late Honorable Congressman Elijah Cummings.
  • Coordinated campaigns with community welfare programs for career advancement resulting in 30% of secured jobs for the community. This immediately increased legitimate earned higher wages and lessened crime within the inner city.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Developed and initiated projects, managed costs and monitored performance.
  • Led project teams through design, construction and launch process.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
03/2007 to 12/2009
Project Administrator Chevy Chase Bank, Real Estate | Proprety Management, Relocated City, STATE,
  • Supported (2) Senior Executives with administrative needs, managing over 50 leased properties and special projects.
  • Executed calendar management, travel arrangements, new hire interviews and screened calls for Senior Executives.
  • Sourced and maintained vendor contracts, negotiating lower costs on service while remaining compliant to budget restrictions.
  • Mediated and resolved project challenges while meeting deadlines for deliverables.
  • Updated operational methods, managed files and oversaw accounting procedures for efficiency within property management database.
  • Coached teams through design, construction and launch process.
  • Accelerated progress by continually reviewing performance, budgets and project timelines.
  • Maintained and tracked customer file management, used quick response in conflict resolution to maintain confidence, assurance and satisfaction among clients.
Technical Skills
  • Tracking and Monitoring
  • Self-Motivated
  • Teamwork and Collaboration
  • Cultural Awareness
  • Training and Development
  • Decision-Making
  • Digital Arts, Design and Multimedia
  • Administrative support
  • Calendar Management
  • Process Improvement
  • Policies And Procedures
  • Data Entry
  • Referrals And Networking
  • Superior Customer Service
  • Prepares Correspondence
Expected in 05/1993 to to
Associate of Arts: General Studies
Catonsville Community College - ,
Expected in 05/1991 to to
: Business Administration
University of Maryland Baltimore County - Baltimore, MD,

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Resume Overview

School Attended

  • Catonsville Community College
  • University of Maryland Baltimore County

Job Titles Held:

  • Executive Closing Specialist
  • Escrow Assistant
  • Director of Business Development
  • Project Administrator


  • Associate of Arts
  • Some College (No Degree)

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