EXECUTIVE AND PERSONAL ASSISTANT TO THE PRESIDENT AND CEO
Professional, flexible, detail oriented, multi-tasker with a strong work ethic and positive attitude
Proactive and results driven; assertive, hands-on team player unafraid to accept responsibility and make decisions to get tasks and projects completed successfully and on time
Proven leadership, interpersonal and decision-making skills; knowledgeable go-to person
Outstanding analytical and organizational skills; appropriate handling of confidential information Excellent English communication skills; communicates effectively and comfortably with all levels Demonstrated ability in developing/maintaining administrative processes and improving efficiency Effectively prioritizes workload; manages/completes multiple assignments simultaneously Experienced in successful coordination of complex domestic and international travel arrangements Proficient in MS Office (Word, Excel, PowerPoint, Visio, Outlook) and internet research Successful meeting and event planning from inception to completion
Dedicated team player and problem solver
Excellent organizational skills
Works well under pressure
Self-directed and resourceful
Effective time management prioritizing skills
Close attention to detail
Detailed meeting minutes
Microsoft Office proficiency
Travel, meeting and event coordination
Database and mail management
Reduced office expenses by researching vendors and suppliers and negotiating pricing of office equipment, services and supplies.
Saved the company over $5k per year and increased productivity by negotiating for a high quality, upgraded copy machine.
Researched spending and discovered thousands of dollars per year in unauthorized credit card charges.
Monitored and audited expense reports resulting in identification of fabricated receipts/charges in excess of $10k by one employee
Maintained a variety of status reports to provide management with updated information on a regular basis.
Successfully planned complex domestic and international travel for the CEO.
Planned, coordinated, negotiated and executed corporate meetings, holiday parties and special events for groups of up to 140 attendees.
Navstar IncJune 2012 to CurrentExecutive and Personal Assistant to the President and CEO Reston, VA
Provide high-level, detail-oriented, confidential personal and professional support; communicate significant information related to the best interest of the CEO and/or business appropriately
Act on behalf of the CEO to complete routine tasks; manage email and calendar, gather information, follow up on current activities and projects, respond to questions, requests and requirements
Manage executive calendars, schedule meetings, update contacts; provide reminders to keep CEO on schedule and able to meet deadlines; complete and submit registrations and applications; prepare and submit expense reports
Communicate with legal, accounting and other firms on behalf of the company and/or CEO; liaison between the CEO and staff, clients, Board of Directors, service providers and others
Research, track, compile, update and present information for a variety of projects including internal and external audits
Prepare meeting agendas, presentation materials, meeting minutes, organization charts, flow charts and spreadsheets; file and document management to retain, store or purge; manage off-site storage
Coordinate complex domestic and international travel, prepare itineraries, secure passports and visas
Manage and monitor office expenditures, reconcile credit card statements, pay or submit invoices for payment, receive payments and make bank deposits, receive and file bank statements
Plan, negotiate, contract and oversee special events, team activities, staff and corporate meetings, holiday parties
Office management, answer and direct calls, greet guests, order and maintain office supplies, manage mail, receive and send mail/packages, address maintenance issues, upkeep of office equipment
Manage and schedule service providers and mentor administrative assistant; manage
Manage CEO's personal calendar, schedule activities, event tickets, secure reservations and travel arrangements
Manage estate, vacation home, familial home and three rental properties
Research, hire, schedule and manage landscapers, pool service contractors, dog walkers, housekeepers, tailors, other contractors and service professionals
Obtain estimates, oversee repairs and maintenance, follow up, provide 24/7 urgent assistance
Handle personal banking, shopping, medical/dental/other appointments, vehicle maintenance
Maintain documents, contracts, titles and receipts; assist with refinancing, tax returns, legal matters, accounting, home office organization; manage yearly maintenance and service contracts
Establish positive working relationships with real estate agent, HOAs and tenants; ensure issues are addressed in a timely manner, track payments/deposits/refunds, maintain agreements, receipts and records; ensure vacancy periods are minimal, control costs and effectively maintain high quality property upkeep.
ConfidentialApril 2012 to June 2012Personal Executive Assistant Charlottesville, VA
Provide high-level, detail-oriented, confidential personal and executive support to an affluent, engaged, active and extremely private family Managed estate, ranch, other properties and business office with numerous full-time household and support staff; schedule meetings and appointments Managed a busy and challenging calendar; maintain records, files and documents Supported family in conjunction with travel, participated in social events, school activities, parties, personal entertaining and other events Managed personal shopping; processed all mail and packages, scheduled and oversaw home maintenance and vehicle upkeep; responded to urgent matters and emergency issues as needed; researched, located and hired service providers including cosmetologists, manicurists, tailors and tutors.
BSI British Standards InstituteApril 2008 to April 2012Executive Assistant Reston, VA
the President of BSI Americas Provided high-level, detail-oriented and highly confidential support; provided support to the Vice Presidents of Marketing/Training and Human Resources; limited support to other executive staff Office Services Manager and Travel Manager; coordinated meetings/events from inception to conclusion Responsible to act on the President's behalf to complete certain administrative duties Researched, tracked, compiled and prepared data, reports, correspondence, spreadsheets, monthly activity reports, expense reports, policies; prepared, presented and discussed results, issues, solutions, best practices Susan E.
QuadraMed CorporationMay 2004 to March 2008Executive Assistant Reston, VA
Provided high-level, detail-oriented support to the Chief Technology Officer and Chief Medical Officer Maintained and managed electronic calendars, scheduled meetings and conferences Planned, coordinated and secured travel arrangements for domestic and overseas travel Researched, tracked, and compiled data; created and maintained databases and filing systems Prepared presentations, spreadsheets, organization charts, and other reports.
Booz Allen HamiltonDecember 2003 to May 2004Executive Assistant McLean, VA
the Recruiting Vice Presidents.
Provided executive assistance to the Recruiting Vice Presidents.
Managed travel calendars, meetings, conferences, interviews and orientations; processed travel expenses, résumés; correspondence, offer letters, interviews and orientation schedules; prepared and processed expense reports, presentations, spreadsheets, documents and databases.
York Technical College1986Associate: Business AdministrationRock Hill, SCBusiness Administration
1997Licensed Healthcare Administrator SC Dept. of Health//Environmental Control
2015 Notary Public, Virginia Commission expires 3/31/2020