events team member resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Guest relations expertise
Cleaning and maintenance
Food and beverage background
Inventory tracking
Customer service management
Hospitality experience
Teambuilding
Relationship building
Experience
Events Team Member, 02/2016 - Current Mvp Sports Clubs – Rockford, MI,
Organized materials, cleaned facilities and set up equipment to prepare for events.
Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
Gave guests first-rate service and support, and worked to resolve all concerns to mutual satisfaction.
Communicated effectively young children, parents, other adults, management and fellow team members to smoothly handle all guest and business needs.
Displayed event signs and posters to advertise upcoming events.
Monitored all patrons for compliance with safety protocols and procedures, providing optimal protection to all guests and staff.
Greeted facility guests and directed smoothly individuals to scheduled party, desired game room or target activity.
Communicated directions to patrons for points in or outside of facility.
Managed inventory and sale of merchandise.
Detailed rules and regulations to all game room participants before starting activities to promote safety, fun and security.
Performed basic troubleshooting techniques to identify and resolve common troubles with arcade games.
Searched for lost articles and parents of lost children.
Encouraged patrons to step out of comfort zones, try new arcade games and increase spending.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Server , 01/2017 - 04/2020 Cedarbrook Senior Living Management – Plymouth, MI,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Set up tables and counters to prepare dining and serving areas.
Administrative Assistant, 07/2015 - 12/2016 Nana Regional Corporation – Red Dog Mine, AK,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Maintained inventory in supply closet to prevent shortages.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Conducted research using various media sources to obtain relevant data for staff requirements.
Conducted and initialized background checks for potential employees.
Controlled building access by supplying key cards to employees and visitors.
Restaurant Busser, 10/2013 - 03/2015 Prime At Saratoga National – Saratoga Springs, NY,
Cleared, cleaned and sanitized booth and chair cushions and tables.
Maintained table setting by removing courses as completed and replenishing utensils.
Swept, mopped and removed debris from dining room floors.
Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
Served water, coffee and soft drinks and offered refills to promote excellent customer service.
Transported filled bus tubs to kitchen dishwashing area.
Organized bus cart and returned to side station after each use.
Washed dishes and disposed of trash in designated receptacles.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Reduced spending on inventory orders by using minimal supplies.
Cleared tables to maintain high turnover rate and minimize wait times.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Education and Training
: Hotel Management, Expected in - Cal State Fullerton - Fullerton, CA GPA: Status -
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