SEARCH

Event Sales Coordinator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
F
EVENT SALES COORDINATOR
Summary

Organized Event Sales Coordinator successful at arranging diverse private and corporate events. Keeps paperwork and accounts updated for accurate recordkeeping. Maintains positive relationships with customers and consistently earns repeat business.

Skills
  • Event calendar management
  • Food service knowledge
  • Cost estimating
  • Catering coordination
  • Planning and coordination
  • Special events planning
  • Contract negotiations and administration
  • Communications
  • Team building
  • Customer service
  • MS Office
  • Administrative support
  • Team management
Experience
Event Sales Coordinator
Long Beach, CAHyatt Regency Long Beach/Aug 2010 to Aug 2020
  • Coordinated wide-ranging events for clients, including private parties, corporate events and fundraisers.
  • Cultivated relationships with clients throughout planning process and events to maximize satisfaction and encourage repeat business.
  • Delivered exceptional experiences by incorporating client feedback and current trend knowledge.
  • Processed deposits and payments, updated accounts and managed paperwork for vendor and customer contracts.
  • Multitasked effectively to handle administrative, operational and customer issues for multiple upcoming events.
  • Trained customer service, marketing and sales teams for events.
  • Maintained close communication with clients to mitigate service issues.
  • Designed contracts, collected fees and booked venues for events.
Parking Cashier
Long Beach, CAParking Company of America/Dec 2010 to May 2020
  • Welcomed customers warmly and offered services by explaining valet services process and sharing fees.
  • Accounted for tickets and matched with cash receipts.
  • Instructed parking attendants to park or collect vehicles for customers.
  • Collected payments from customers by accepting specified forms of payment, including cash and credit.
  • Reported issues or incidents to supervisor for resolution.
  • Responded to customer complaints with professionalism and offered suitable solutions or requested assistance of supervisor.
  • Answered questions related to topics such as directions and hours of operation.
  • Made change for cash payments by calculating amount owed, counting cash and handing to customer.
  • Reconciled revenue by comparing accounting records with actual amount collected and deposited.
  • Recorded and posted payments collected for valet parking services.
  • Issued receipts and valet parking tickets after receiving payment.
  • Created lost ticket form to replace missing ticket.
  • Counted cash in register drawer at beginning and end of each shift to report total.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Operated cash register, collected payments and provided accurate change.
  • Responded to questions about local area and company services.
Administrative Assistant
Long Beach, CAHyatt Regency/Oct 1997 to Aug 2010
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Food and Beverage Cashier
Long Beach, CAHyatt Regency/Apr 1993 to Nov 1997
  • Restocked workstation with supplies and communicated out of stock items to management.
  • Organized food items on serving trays and in carry-out packages.
  • Informed customers of final bill tab and processed form of payment.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Accurately made change for cash transactions.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Education and Training
High School DiplomaAklan College, Philippines Mar 1980Kalibo, Aklan, Philippines
Bachelor of Science: AccountingAklan College, Philippines Mar 1984Kalibo, Aklan, Philippines
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Hyatt Regency Long Beach
  • Parking Company of America
  • Hyatt Regency

School Attended

  • Aklan College, Philippines

Job Titles Held:

  • Event Sales Coordinator
  • Parking Cashier
  • Administrative Assistant
  • Food and Beverage Cashier

Degrees

  • High School Diploma
    Bachelor of Science : Accounting

Similar Resumes

View All
Event-Sales-Coordinator-resume-sample

Event Sales Coordinator

City Works

Frisco, Texas