Event Sales Assistant Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Creative and self-directed event/sales coordinator with over 10 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.

  • Customer service
  • Responsible
  • Data management
  • Self-motivated professional
  • Supervision
  • Teambuilding
  • Multitasking abilities
  • Computer skills
  • Interpersonal Communication
  • Computer proficiency
  • Microsoft Office
  • Planning and Coordination
  • Detail-oriented
  • Verbal and written communication
  • Clerical
  • Customer/Client relations
  • Professional demeanor
  • Documentation and reporting
  • Office administration
  • Customer and Client Relations
  • Scheduling
  • Office management
  • Expense reporting
  • Administrative support
  • Time management
  • Telephone skills
Work History
06/2015 to Current
Event/Sales Assistant Securitas Security Services Usa, Inc. Carol Stream, IL,
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Arranged transportation reservations, hotel room blocks, and beverage and food flat fees for future events.
  • Developed decor, theme and ambiance for events to satisfy client's vision and budget.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Attended bridal industry events to promote services and build relationships with prospective vendors.
  • Performed event coordination for larger parties and gatherings.
  • Managed event logistics and operations, including support staff, vendor services and volunteers.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Selected and ordered décor and event materials.
  • Coordinated many events throughout 15 banquet spaces, including weddings, reunions and corporate meetings.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Responded to inquiries from callers seeking information.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
08/2010 to Current
Loss Prevention Officer Pch Hotels And Resorts Mobile, AL,
  • Attentively monitored hotel activity and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Headed safety and loss prevention programs by guiding staff.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Coordinated with outside security vendors to call attention to suspicious guest and outside customers.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Coached, directed and mentored engineers in safety studies, loss investigation and reporting techniques.
  • Enhanced training processes for both clients and departments to increase overall functionality.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
05/2009 to Current
Banquet Server First Hospitality Group Inc Columbus, OH,
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Monitored dietary restrictions and served guests with special needs.
  • Answered guest questions about event plans and food service choices.
  • Prepared serving and appetizer trays and set tables at diverse events.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Circulated appetizer and drink trays smoothly around events to offer selections to guests.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Arranged linens and table settings according to seating plan and event theme.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Adapted service based on customer requests and kitchen readiness.
  • Provided friendly, courteous service to create memorable moments for guests.
10/1997 to 07/2007
Banquet Captain Martins West City, STATE,
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Supervised and mentored kitchen and serving staff.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
  • Provided exceptional service to guests by immediately addressing needs and requests.
Expected in 05/1998
High School Diploma:
Woodlawn High School Center For Pre-Eng. Res. - Baltimore, MD

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Resume Strength

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Resume Overview

School Attended
  • Woodlawn High School Center For Pre-Eng. Res.
Job Titles Held:
  • Event/Sales Assistant
  • Loss Prevention Officer
  • Banquet Server
  • Banquet Captain
  • High School Diploma

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