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event meeting planner resume example with 7+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Interests
Managed all aspects of client's events, proposals and contracting group affiliate sales * Responsible for collecting all deposits and payments on a timely manner, including bill reviews with clients onsite and upon departure. * Achieved an increase of 33 points in ESS for 2010 in OSAT and 50 points in associate engagement in 2010. Doral Golf Resort & Spa, a Marriott Resort, Doral, FL 2006 - 2010 Catering Sales Coordinator * Conducted weekly sites for all catering sales leads showcasing over 100,000 square feet of flexible meeting space * Assisted in the planning and execution of quarterly Wedding Chef's table to help capture potential weddings and up-sell existing ones * Prepared all sales proposals and contracts for all social market segment * Revamped Site Inspection process to create the “Doral Experience” enabling us to differentiate our service from our competitor, increasing revenue by $200,000 for 2009 and 2010. Event Management Coordinator - * Provided support to a team of 9 event planners that managed $22 million in room revenue and $19.7 in catering revenue. * Involved in the planning and onsite phase of high profile groups such as FedEx Orange Bowl, Pfizer and PepsiCo Senior Management Meeting amongst others. * Managed the accuracy of group turnovers, activities and opportunities to comply with company standards. * Liaison between the resort and affiliates/exhibitors during large conventions. * Generated over $1 million in catering revenue in 2007 and $700,000 in 2008 through upselling. Event Concierge (Red Coat) Retail Supervisor
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
05/2016 to Present Event Meeting Planner Sentry Insurance | Manassas, VA,
  • Successfully established rapport with clients to fully understand company needs and expectations of the contracted event in order to deliver it flawlessly.
  • Partnered with the sales team to create a smooth turnover process and ensure customer's expectations were met.
  • Managed VIP and large corporate groups of up to 600 attendees and 250 on peak nights.
  • Established a strong liaison with other Hotel departments to ensure successful events.
  • Key performer in raising Event Satisfaction scores closing 2016 in the Top 10 Marriott ranking for Luxury Hotels.
01/2015 to Present Event Manager American Museum Of Natural History | New York, NY,
  • Meeting Planning Services.
  • Overseeing High Profile Social Events such as Weddings, Birthday Parties & Bat Mitzvahs among others.
  • Partner with other vendors while on site to make sure all equipment is set up as contracted while maintaining an open line of communication with clients and keeping them updated throughout the event.
  • Area Manager for the 2016 AIPAC Policy Conference, with a total attendance of 22,000 and several VIP Speakers including Presidential Candidates; Hillary Clinton, Donald Trump, John Kasich and Ted Cruz.
  • During AIPAC also directed a team of 30 Hospitality students while teaching & mentoring them about overall Event logistics.
01/2014 to 01/2015 Restaurant Manager Landry's | Cleveland, OH,
  • Implemented offsite Catering program by creating new Catering menu and marketing them to nearby businesses, increasing sales by 27%.
  • Partnering with the Executive Chef to create additional daily menu specials and increase sales.
  • Sales tracking on a daily, weekly and monthly basis to stay in compliance with budgeted goals.
  • Jessica Claire.
Skills
C, closing, clients, Event Planning, Team Leadership, logistics, marketing, Marketing Development, Meeting Planning, Meetings, mentoring, peak, rapport, Sales, teaching, Time Management, Trainer
Additional Information
  • AWARDS & RECOGNITION Leader of the Quarter Nominee 2017 -Q2 Event Management Team of the Year 2007 & 2008 16 Customer Service Excellence Awards (Gold Keys) Spirit to Serve Awards AFW /Vidal Rivas Productions, Buenos Aires, ARG 2012 - 2014 Marketing & Events Planner * Two Editions of Argentina Fashion Week each year; A week full of Fashion Shows & Media Receptions featuring over 20 designers & over 5000 flowing attendees throughout each event. * Annual Tigre Moda Show Event & Mar del Plata Moda Show (outdoor fashion show with 2300 attendees) * Marketing sales and Sponsor management upselling the 2013 Shows by 45% Frenchman's Reef Marriott & Morning Star Beach Resort, St. Thomas, VI 2010 - 2012 Event Manager * Part of a five-member Event Management team responsible for 5.1 million dollars in hotel revenue ,including an increased event revenue in the first two quarters of $856,000 combined with events operations and technology. * Managed all aspects of client's events, proposals and contracting group affiliate sales * Responsible for collecting all deposits and payments on a timely manner, including bill reviews with clients onsite and upon departure. * Achieved an increase of 33 points in ESS for 2010 in OSAT and 50 points in associate engagement in 2010. Doral Golf Resort & Spa, a Marriott Resort, Doral, FL 2006 - 2010 Catering Sales Coordinator * Conducted weekly sites for all catering sales leads showcasing over 100,000 square feet of flexible meeting space * Assisted in the planning and execution of quarterly Wedding Chef's table to help capture potential weddings and up-sell existing ones * Prepared all sales proposals and contracts for all social market segment * Revamped Site Inspection process to create the “Doral Experience” enabling us to differentiate our service from our competitor, increasing revenue by $200,000 for 2009 and 2010. Event Management Coordinator - * Provided support to a team of 9 event planners that managed $22 million in room revenue and $19.7 in catering revenue. * Involved in the planning and onsite phase of high profile groups such as FedEx Orange Bowl, Pfizer and PepsiCo Senior Management Meeting amongst others. * Managed the accuracy of group turnovers, activities and opportunities to comply with company standards. * Liaison between the resort and affiliates/exhibitors during large conventions. * Generated over $1 million in catering revenue in 2007 and $700,000 in 2008 through upselling. Event Concierge (Red Coat) Retail Supervisor
Education and Training
Expected in 2013 Bachelor of Arts | Business Administration San Francisco State University, San Francisco, CA GPA:
Activities and Honors

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Resume Overview

School Attended

    Job Titles Held:

    • Event Meeting Planner
    • Event Manager
    • Restaurant Manager

    Degrees

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