Event Coordinator/Housekeeping Supervisor Resume Example
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EVENT COORDINATOR/HOUSEKEEPING SUPERVISOR
Summary
Driven professional with o 20 years of experience in hospitality, eager to leverage background to launch career in strong customer service, organization and time management skills. Accomplished in providing best-in-class service to guests in hotel service
Skills
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Experience
Event Coordinator/Housekeeping Supervisor | 03/2012 to 05/2020
Scenic Hotel Group - Northland , MI
Scenic Hotel Group - Northland , MI
- Managed catering services, Coordinated events including funerals, birthdays, anniversaries, graduations ,weddings etc.
- Housekeeping services
- Coordinated, volunteer efforts from community, High school senior graduate requirements, Court mandated work efforts. While keeping establishment, clean and organized.
Housekeeping Attendant | 04/2014 to 09/2017
Davidson College - Davidson , NC
Davidson College - Davidson , NC
- Delivered special request items such as cribs to guest rooms.
- Informed supervisor when supplies were low.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Organized supplies for efficient use based on expected customer needs.
- Maintained hotel locker rooms, lounges and back of house areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Replenished guest supplies and amenities.
- Reported guest issues, safety and maintenance concerns immediately.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
- Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Interacted pleasantly with clients and patrons when performing daily duties.
Catering Manager | 01/2001 to 10/2011
Hog Heaven Barbecue & Ribs - City , STATE
Hog Heaven Barbecue & Ribs - City , STATE
- Discussed qualifications and specialties of catering teams, sharing referrals and testimonials of satisfied clients.
- Gathered customer requirements and worked with catering team in implementing specifications.
- Worked with chefs to prepare custom menus, including meals and beverages.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Supervised staff preparing and serving, specific events.
- Controlled portion sizes and garnishing for optimal cost controls.
- Grew sales of catering services through strategic marketing and promotions.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Sought out and implemented methods to improve service and team performance to boost business sustainability.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
Apprentice Restaurant Consultant | 11/1994 to 12/2000
John Marshall Bill Papas Restaurant Consulting Fir - City , STATE
John Marshall Bill Papas Restaurant Consulting Fir - City , STATE
- Networked to obtain potential event sponsors.
- Provided logistics management and event planning for large-scale corporate events.
- Solicited potential event sponsors and coordinated event planning.
- Selected décor and event materials fitting clients' requests and vision.
- Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
- Implemented feedback initiatives to generate insights for process enhancement and business strategy.
- Oversaw coordination and management of client event itineraries
- Planned event logistics by performing site evaluations and cost estimates.
- Built robust vendor network to secure cost-effective, high-quality products.
- Hosted attendees during annual events.
- Assessed event success and uncovered room for improvement through client feedback.
- Developed and retained strong customer rapport through proactive contact.
- Collaborated with sponsors and hosts to promote events.
- Assessed events planning services and related costs.
- Negotiated vendor rates and coordinated contract details.
- Organized corporate luncheons, dinners, conferences and special events.
- Attended and participated in industry events.
- Coordinated vendors, timelines and budgets for events.
- Generated solutions to complex issues relating to project management, ensuring delivery within budget and time constraints.
- Maintained close communication with clients to mitigate service issues.
Education and Training
Lakeland High School - City
High School Diploma
05/1994
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Resume Overview
School Attended
- Lakeland High School
Job Titles Held:
- Event Coordinator/Housekeeping Supervisor
- Housekeeping Attendant
- Catering Manager
- Apprentice Restaurant Consultant
Degrees
- High School Diploma
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