Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

  • Bilingual in Spanish and French
  • Scheduling and calendar management
  • Multitasking and prioritization
  • Organization and efficiency
  • Customer service-driven
  • Budget Management
05/2010 to 11/2020 Event Coordinator Seaworld Parks | Williamsburg, VA,
  • Planned and coordinated all phases of assigned events (large and/or small), including set-up, move ins, move outs.
  • Supervised and trained other administration staff in preparation and implementation of events and projects by applying the principles of personnel management and supervision.
  • Coordinated the scheduling and technical set up with rental companies and production department for audio and visual equipment and other departments prior to the event.
  • Met with promoters to determine event layout, equipment needs, physical setup and personnel needed to stage the event.
  • Learned valuable methods to effectively work with people of all ages, gained supervisor skills, and developed valuable resources and networking skills.
  • Planned and coordinated materials for board meetings, committee meetings and staff events.
  • Participated in marketing activities to get new prospective clients and promoted events.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Organized all event logistics and operations, including facility selection, pricing, transportation, accommodations, food and beverage selections and audio-visual arrangements.
  • Coordinated vendors, timelines and budgets for events.
  • Directed event production in collaboration with sponsors, hosts and internal teams.
  • Maintained close communication with clients to mitigate service issues.
  • Networked to obtain potential event sponsors.
01/2018 to 10/2020 Telework Coordinator Nana Regional Corporation | Big Lake, AK,
  • Strong organizational skills and ability to prioritize work to meet deadlines.
  • Accomplished simultaneous objectives by meticulously managing schedules,
    monitoring email and prioritizing multiple tasks.
  • Kept track of appointments, booking reports and travel coordination.
  • Dealt with high profile clients while understanding the importance of
    confidentiality and professionalism.
  • Negotiated contract agreements between performers, agents and production
  • Managed administrative processes and prepared key reports and
  • Set up appointments with customers and oversaw main department calendar.
  • Created agendas and communication materials for team meetings.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop
    solutions and meet deadlines.
  • Assisted and coordinated the scheduling for staff zoom meetings.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
11/2005 to 05/2010 Administrative Assistant Del Mar Fairgrounds/ 22nd DAA | City, STATE,
  • Strong organizational skills and ability to prioritize work to meet deadlines.
  • Responded to customer emails in a professional and timely manner.
  • Dealt with high profile clients while understanding the importance of confidentiality and professionalism.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Assisted operations for organization, providing direct support to employees and customers.
  • Managed phone calls from clients during Entertainment Director's absences and delivered informative answers to questions.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Guided administrative and professional staff through computer and software problems.
Education and Training
Expected in 2010 Bachelor of Arts | Mass Media Communications California State University, San Marcos, GPA:

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School Attended

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  • Bachelor of Arts

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