Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Vigilant Private Investigator with a 10-year background in the Skiptracing/Collections/Repossessions field. Skilled at conducting background checks and searching and locating collateral, arranging collection payments or surrender of vehicles, while maintaining a professional atmosphere.

Skills
  • Research skills
  • Research abilities
  • Federal, state and local laws knowledge
  • Deadline and results-oriented
  • Skip tracing
  • Policy standards and guidelines
  • Installment plan set up
  • Friendly voice
  • Data entry
  • Payment acceptance
  • Familiar with locating individuals
  • Customer research
  • Credit and collections
  • Call center background
  • Team-oriented
Experience
Assistant Manager, 10/2021 - Current
Michael Kors Paoli, IN,
  • Ran background checks of individuals to obtain data on character, financial status and personal history.
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Processed payments over phone and set up recurring drafts.
  • Received payment and posted to appropriate customer accounts.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
  • Recorded and updated customer personal accounts with accurate contact information.
  • Located debtors by utilizing skip tracking and other strategies.
  • Completed skip traces on customers failing respond to collection efforts.
  • Set accounts up with Repossession agents and worked with them to locate and secure collateral.
  • Negotiated rates with customers and entered payments into accounting system.
  • Spent ample time with each applicant to break down complex information into terms that easy to understand.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Approved loans and specified terms, referring applications outside those limits to Assistant Manager.
Event Coordinator, 01/2018 - 09/2021
Iqvia Holdings Inc Oxford, CT,
  • Oversaw event logistics, venue scheduling and accommodations.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Coordinated vendors, timelines and budgets for events.
  • Maintained close communication with clients to mitigate service issues.
  • Planned, coordinated and executed weddings and special events.
  • Selected décor and event materials fitting clients' requests and vision.
  • Directed event production in collaboration with sponsors, hosts and internal teams.
  • Assessed event success and identified improvement areas through client feedback.
  • Networked to obtain potential event sponsors.
  • Scheduled and managed transportation for event participants.
  • Recommended money-saving strategies for events to bring costs within budget.
  • Hosted large groups by engaging with attendees during annual events.
  • Initiated negotiations with vendors and subcontractors to meet event budget.
  • Drove event attendance while reducing overhead through marketing and outreach initiatives.
  • Grew revenues by closing on leads generated from special events.
Owner, 01/2021 - Current
Bruce Oakley Trucking Lawton, OK,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Coordinated with webmaster to develop website and create online advertisements.
  • Accounting, Financial Paperwork, Customer Service, Ordering, Book keeping.
Skiptracer, 10/2002 - 12/2005
Information Gathering Services City, STATE,
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled delegated tasks.
  • Located customers for Bank of America, Harley Davidson, Wells Fargo and a variety of other financial institutions for the recovery of their vehicles by hiring out recovery companies to repossess their vehicles.
  • Averaged between 30-60 cars per month.

Company is no longer in business. Owner sold to another company and retired.

Skip Trace Investigator, 03/2000 - 10/2002
Credit Acceptance City, STATE,
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Maintained detailed case log of all cases assigned to monitor progress and completion.
  • Ran background checks of individuals to obtain data on character, financial status and personal history.
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
  • Conducted safe and legal inspections and searches of property, vehicles and items.
  • Locating customer's who's vehicles had been repossessed or involved in an accident. Arranging payment arrangements for remaining balance owed or forward to another department for further action.
  • Trained new employees on computer programs, policies & procedures.
  • Trained employees on new portfolio's that came into the office.
  • Worked on a dialer for calls and handled incoming phone calls.
Education and Training
High School Diploma: , Expected in 06/1990
-
Triton Regional High School - Byfield, MA,
GPA:

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Resume Overview

School Attended

  • Triton Regional High School

Job Titles Held:

  • Assistant Manager
  • Event Coordinator
  • Owner
  • Skiptracer
  • Skip Trace Investigator

Degrees

  • High School Diploma

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