- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Vigilant Private Investigator with a 10-year background in the Skiptracing/Collections/Repossessions field. Skilled at conducting background checks and searching and locating collateral, arranging collection payments or surrender of vehicles, while maintaining a professional atmosphere.
- Research skills
- Research abilities
- Federal, state and local laws knowledge
- Deadline and results-oriented
- Skip tracing
- Policy standards and guidelines
- Installment plan set up
- Friendly voice
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- Data entry
- Payment acceptance
- Familiar with locating individuals
- Customer research
- Credit and collections
- Call center background
- Team-oriented
|
Assistant Manager, 10/2021 - Current
Michael Kors – Paoli, IN,
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Notified customers of delinquent accounts with attempt to collect outstanding amounts.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Processed payments over phone and set up recurring drafts.
- Received payment and posted to appropriate customer accounts.
- Arranged for debt repayment and established repayment schedule based on customer finances.
- Recorded and updated customer personal accounts with accurate contact information.
- Located debtors by utilizing skip tracking and other strategies.
- Completed skip traces on customers failing respond to collection efforts.
- Set accounts up with Repossession agents and worked with them to locate and secure collateral.
- Negotiated rates with customers and entered payments into accounting system.
- Spent ample time with each applicant to break down complex information into terms that easy to understand.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Approved loans and specified terms, referring applications outside those limits to Assistant Manager.
Event Coordinator, 01/2018 - 09/2021
Iqvia Holdings Inc – Oxford, CT,
- Oversaw event logistics, venue scheduling and accommodations.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Coordinated vendors, timelines and budgets for events.
- Maintained close communication with clients to mitigate service issues.
- Planned, coordinated and executed weddings and special events.
- Selected décor and event materials fitting clients' requests and vision.
- Directed event production in collaboration with sponsors, hosts and internal teams.
- Assessed event success and identified improvement areas through client feedback.
- Networked to obtain potential event sponsors.
- Scheduled and managed transportation for event participants.
- Recommended money-saving strategies for events to bring costs within budget.
- Hosted large groups by engaging with attendees during annual events.
- Initiated negotiations with vendors and subcontractors to meet event budget.
- Drove event attendance while reducing overhead through marketing and outreach initiatives.
- Grew revenues by closing on leads generated from special events.
Owner, 01/2021 - Current
Bruce Oakley Trucking – Lawton, OK,
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Secured long-term accounts, managing sales presentations to promote product and brand benefits.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Coordinated with webmaster to develop website and create online advertisements.
- Accounting, Financial Paperwork, Customer Service, Ordering, Book keeping.
Skiptracer, 10/2002 - 12/2005
Information Gathering Services – City, STATE,
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled delegated tasks.
- Located customers for Bank of America, Harley Davidson, Wells Fargo and a variety of other financial institutions for the recovery of their vehicles by hiring out recovery companies to repossess their vehicles.
- Averaged between 30-60 cars per month.
Company is no longer in business. Owner sold to another company and retired.
Skip Trace Investigator, 03/2000 - 10/2002
Credit Acceptance – City, STATE,
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Maintained organized records of all information and material pertinent to open investigations.
- Maintained detailed case log of all cases assigned to monitor progress and completion.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
- Conducted safe and legal inspections and searches of property, vehicles and items.
- Locating customer's who's vehicles had been repossessed or involved in an accident. Arranging payment arrangements for remaining balance owed or forward to another department for further action.
- Trained new employees on computer programs, policies & procedures.
- Trained employees on new portfolio's that came into the office.
- Worked on a dialer for calls and handled incoming phone calls.
High School Diploma: , Expected in 06/1990
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Triton Regional High School - Byfield, MA,
GPA:
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