LiveCareer-Resume

equal employment manager resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

I am a dynamic, innovative, and award-winning change agent. I am a strong collaborator and risk-taker. I design programs that affect millions of lives each year such as the Department of Homeland Security's Traveler Redress Inquiry Program. I am a civil rights, EEO, and diversity practitioner with more than 25 years of experience. I am licensed to practice law in three states and have trial and appellate court litigation experience. I am an effective communicator and advocate for doing what is right while executing the mission of the agency. I use my platform to bring about systemic change in the Department of Homeland Security with out-of-the-box solutions for age-old problems. I established and maintain the only mentoring program for women in law enforcement in the federal government.

Accomplishments
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
Skills
  • Cross-Functional Collaboration
  • Program Modification
  • Policy Improvement Recommendations
  • Advising Department Managers
  • Statistical Data Analysis
  • Employment Law Compliance
  • Hiring Trends and Analysis
  • Program Analysis
  • Employee Performance Reviews
  • Corrective Actions
  • Data Integrity
  • Engagement Activities
Work History
09/2015 to Current Equal Employment Manager Department Of Defense | El Centro, CA,
  • Develop policies and programs to attract, retain, and promote a diverse and model workplace/workforce.
  • Consulted and assist in designing and implementing Department-wide plans to identify and eliminate barriers to equal employment opportunity.
  • Advise management on the rights of minorities, women, and individuals with disabilities.
  • Assist, advise, and instruct employees on difficult problems encountered that may be precedent-setting and require further action.
  • Established a system to evaluate the effectiveness of diversity management efforts.
  • Advise management on strategies to identify workforce under-representation using civilian labor force statistics.
  • Provide Equal Employment Opportunity (EEO) advice on all human resources-related areas.
  • Review and determine the accuracy of diversity management analysis when differing analytical opinions exist within the department.
  • Maintain knowledge of the latest EEO/diversity legal authorities, guidance, and workforce/labor market demographics.
  • Represent management in meetings with high-level officials, federal departments/agencies, and members of external organizations.
  • Prepare written responses for speeches, media, and congressional inquiries regarding EEO and diversity management for use by top department officials.
  • Provide guidance on complex and sensitive diversity management matters.
  • Manage diversity reporting requirements including the preparation of statistical reports and plans for submission to the Equal Employment Opportunity Commission and other entities.
  • Conduct barrier analysis and prepare and implement action plans to eliminate barriers to EEO and promote workforce diversity.
  • Provide advice on special emphasis programs including the application of recruitment flexibilities and targeted outreach.
  • Conduct studies on human capital workforce data to identify underrepresentation/low participation of minorities, women, and individuals with disabilities.
  • Champion diversity strategies to ensure that the department's culture, systems, processes, and actions support an environment where leaders and employees seek and embrace individual differences and support the opportunity for all to contribute to the business goals of the department.
  • Work closely with EEO partners and provide consultation/assistance in designing and implementing department-wide plans to identify and eliminate barriers to EEO and promote diversity in the workforce.
  • Lead strategies to create and maintain a model workplace, identify and eliminate barriers to EEO and prepare then implement responsive action plans.
  • Lead diversity initiatives.
  • Collaborate on minority educational outreach and special emphasis on recruitment initiatives.
  • Manage the department's special emphasis program to increase and improve the participation of women and minorities in the DHS workforce.
  • Examine data and identify disparities in hiring, separations, and promotions.
  • Recommend and provide training for increasing diversity, inclusion, and accessibility in the DHS workforce, specifically related to underrepresentation of women and minorities in mission-critical occupations.
  • Liaise with external stakeholders in various levels of government, private industry, and colleges/universities while communicating and disseminating information about the DHS Diversity Program mission and activities.
  • Author civil rights-related directives and policies. Review and provide comments and edits to the proposed legislation, questions for the record, and reports to Congress.
  • Collaborate and work with a team of EEO and diversity managers in compiling department-wide data and narrative reports.
  • Develop and deploy programs and activities for educating internal and external stakeholders on the department's resources for ensuring college campus safety and resilience when faced with domestic threats.
  • Perform as the Department's representative for the Department of Education's White House Initiative on Advancing Educational Equity and Excellence for Historically Black Colleges and Universities (WHIHBCU).
  • Conducted the first qualitative study in the federal government on women in law enforcement in the DHS workforce in 2014.
  • Developed and deployed the DHS Women in Law Enforcement Mentoring Program in 2019. It was and continues to be the only mentoring program developed specifically for women in law enforcement.
  • Increased and improved the DHS's engagement with HBCUs. Won the first annual Excellence in Innovation and Competitiveness Public Partnership Award from the WHIHBCU.
  • Responded to the requests of the WHIHBCU and its stakeholders then designed and participated in numerous webinars and programs specifically for HBCUs.
  • Developed the first DHS Historically Black Colleges and Universities, A Path Forward: Campus Safety and Resilience in response to the bomb threats received by HBCUs in February 2022. This symposium created specifically for HBCUs was the first in the Department's 19-year history and had more than 300 attendees.


04/2014 to 09/2015 Detailee- HQ, Civil Rights and Civil Liberties Department Of Labor | Sanford, NC,
  • Assisted in the development of policies and programs to attract, retain, and promote a diverse workforce.
  • Consulted and assisted in designing and implementing department-wide plans to identify and eliminate barriers to Equal Employment Opportunity.
  • Served as advisor to management on the rights of minorities, women, and individuals with disabilities.
  • Advised management on strategies to identify workforce under-representation.
  • Reviewed and determined the accuracy of diversity management analysis when differing analytical opinions exist within the department.
  • Maintained knowledge of the latest EEO/diversity legal authorities, guidance, best practices, and workforce/labor market demographics.
  • Represented management in meetings with high-level officials, federal departments/agencies, and members of external organizations.
  • Preparing written responses for speeches, media, and congressional inquiries regarding EEO and diversity management for use by top officials.
  • Managing diversity reporting requirements including the preparation of statistical reports and plans for submission to EEOC and other entities.
  • Conducting barrier analysis and preparing/implementing action plans to eliminate barriers to EEO and promote workforce diversity.
  • Providing advice on special emphasis programs including the application of recruitment flexibilities and targeted outreach.
  • Conducting studies on human capital workforce data to identify under-representation/low participation of minorities, women, and individuals with disabilities.
  • Assisting with the development of policies and programs to attract, retain, and promote a diverse and model workplace/workforce.
  • Leading strategies to create and maintain a model workplace, identify employee under-representation and barriers to EEO, and prepare/implement responsive action plans. Leading diversity initiatives.
  • Conducting qualitative and quantitative data analysis on the participation of Women in Law Enforcement positions across the DHS.
  • Developing strategies for increasing the participation of women in underrepresented law enforcement positions including recruitment and retention strategies.
  • Coordinating, establishing, implementing, and tracking a communications plan for the dissemination and presentation of the findings from the Women in Law Enforcement Study to internal and external stakeholders.
  • Serving as the DHS Office for Civil Rights and Civil Liberties (CRCL) Federal Women's Program Manager.
  • Participating as a Team Member with the Diversity Management Section on joint projects relating to the CRCL Equal Employment Opportunity and Diversity Strategic Implementation Plan.
  • Developed and deployed a National Women's History Month Program featuring DHS cabinet-level women on the panel.
  • Officially stood up the DHS's lesbian, gay, bisexual, and transgender (LGBT) Special Emphasis Program featuring department-level programs in collaboration with the Department's LGBT employee association, DHS Pride.
  • Served as a contributor and reviewer of the department's Management Directive 715 Program report.
01/2011 to 09/2015 Senior Policy Advisor Transportation Security Administration, TSA | City, STATE,
  • Recommended updates to current legislation, regulations and policies.
  • Identified, evaluated and developed solutions to remove roadblocks to change.
  • Drafted and presented reports outlining policy actions.
  • Investigated policies currently under discussion to assess impact on the TSA transportation security officer workforce.
  • Researched existing policies and procedures to gain firm understanding of current conditions.
  • Evaluated and interpreted current political issues, policies and legislation for civil rights implications.
  • Analyzed policy to review selected operations, programs and practices using data-driven approach to identify areas of concern and devise improvements.
  • Reviewed legislative and regulatory documents, analyzed implications and shared findings with Civil Rights Director and Deputy Civil Rights Director.
  • Developed policies and programs to attract, retain, and promote a diverse workforce.
  • Provided consultation and assistance in designing and implementing organization-wide plans to identify and eliminate barriers to Equal Employment Opportunity.
  • Advised management on the rights of minorities, women, and individuals with disabilities.
  • Provided assistance, advice, and instructions to employees on difficult problems encountered that were precedent-setting and require further action.
  • Advising management on strategies to identify workforce under-representation.
  • Provided EEO advice on all HR-related areas.
  • Reviewed and determined the accuracy of diversity management analysis when differing analytical opinions exist within TSA.
  • Maintained knowledge of the latest EEO/diversity legal authorities, guidance, state-of-the-art best practices, and workforce/labor market demographics.
  • Represented management in meetings with high-level officials, federal departments/agencies, and members of external organizations.
  • Preparing written responses for speeches, media, and congressional inquiries regarding EEO and diversity management for use by top officials.
  • Provided guidance on complex and sensitive EEO and diversity management matters.
  • Managed diversity reporting requirements including the preparation of statistical reports and plans for submission to EEOC and other entities.
  • Conducted barrier analysis and prepared then implemented action plans to eliminate barriers to EEO and promote workforce diversity.
  • Championed diversity strategies to ensure that the TSA's culture, systems, processes, and actions supported an environment where leaders and employees sought and embraced individual differences and supported the opportunity for all to contribute to the business goals of the component.
  • Served as the subject matter expert on civil rights precepts to the Director, Civil Rights Division, and Assistant Administrator of the Office of Civil Rights and Liberties, Ombudsman, and Traveler Engagement.
  • Devised and reviewing program policies and operating guidelines for the Civil Rights Division.
  • Created and directed the implementation of EEO guidance relating to anti-harassment, disability, transgender, and other emerging EEO issues.
  • Developed TSA civil rights policy statements and management directives. Advanced and guided the development and implementation of TSA's EEO policies and procedures consistent with Title 29 Part 1614 and EEOC management directives 110 and 715.
  • Coordinated the development and review of TSA policies to ensure consistency and compliance with DHS policies, management directives, and guidance.
  • Functioned as the main point of contact for transgender-related issues.
  • Researched and evaluated statistical data to conduct complaint trend analyses.
  • Authored reports used in presentations and training.
  • Developed the content for and guided the implementation of the TSA's Know Your Rights and Responsibilities website and accompanying brochures.
  • Coordinated the delivery of the brochures to every TSA headquarters office and 450 airports requiring documentation that established that every employee received the brochure.
11/2005 to 01/2012 DHS TRIP Operations Manager and Deputy Director Transportation Security Administration, TSA | City, STATE,
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Defined, implemented and revised operational policies and guidelines.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Monitored budget and utilized operational resources.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Provided documentation of processes to comply with regulations and company policies.
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised five Office of Transportation Security Redress federal employees, two detailees, and three contractors.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored over [Number] employees' day-to-day activities and made plans to rectify issues resulting in [Result].
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Served instrumental role in organizational transformation and implementation and participated in [Number] successful large-scale corporate restructurings.
  • Reported issues to higher management with great detail, resulting in [Result].
Education
Expected in to to J.D. | Law Howard University, Washington, DC, GPA:
Expected in to to Bachelor of Arts | Psychology And Natural Sciences Spelman College, Atlanta, GA, GPA:
Affiliations

WIFLE Inc.

Certifications

Licensed to practice law in the Commonwealth of Pennsylvania


Licensed to practice law in the District of Columbia


Licensed to practice law in the State of Tennessee


Admitted to practice law in the United States Court of Appeals for the Sixth Circuit


Admitted to practice law in the United States Middle District of Tennessee

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Resume Overview

School Attended

  • Howard University
  • Spelman College

Job Titles Held:

  • Equal Employment Manager
  • Detailee- HQ, Civil Rights and Civil Liberties
  • Senior Policy Advisor
  • DHS TRIP Operations Manager and Deputy Director

Degrees

  • J.D.
  • Bachelor of Arts

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