A position as an FILLER by implementing my
broad knowledge of assorted EPIC modules, utilizing your clinical and business
requirements, and being the liaison between the technical and non-technical
Multiple years of
experience offering outstanding services to a diverse clientele, with a
interest in expanding and increasing knowledge in all
things information technology.
Highly organized and efficient. Will create an office system that improves workflow and enhance the overall environment.
and interpersonal skills. Capable of developing a rapport with end users,
key needs and desires, and introducing them to the most
Skilled in conveying information clearly, creatively, and concisely in order to ensure optimal understanding in any given situation.
Jamaica Hospital Medical CenterEPIC Support Analyst and IT Coordinator | 8900 Van Wyck Expressway, Jamaica, NY 11418 | April 2014 - Current
Acted as a major
contact point for end users, EPIC Trainers, EPIC Builders, EPIC Analysts, directors,
and the CIO of 2 hospitals and 9 clinics by responding to
a high volume of inquiries and scheduling
appropriate solution for all technological needs.
assisted doctors, nurses, and a sundry of other end users with various aspects
of EPIC's assorted modules in order to provide optimal patient care and medical
multiple EPIC modules, Active Directory, Kaseya, Lawson, Kronos, SoftLab, IT
Data Center Maintenance, Sophos email and external memory
encryption, Cactus software verification, GroupWise, MSPDI, and general
computer troubleshooting including hardware and software.
StaplesOn-Site Certified Technician | 91-30 Van Wyck Expressway State Road West, Jamaica, NY 11418 | January 2013 - April 2014
troubleshooting a variety of Windows processing issues and applying optimal
to ensure the quality and longevity of the computer at
computer peripherals, including, but not limited to hard drives, motherboards/logic
boards, RAM, Wi-Fi card adapters, processors, power
supplies, and accessories such as printers and
Software and custom
system configuration including data backups, virus removals, system
restoration, operating system installation, and Wi-Fi/server configuration.
Bachelor of ArtsPhilosophy, English, and Pre-Law New York University25 West Fourth Street, 4th Floor New York, NY 10012 | 2012