Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Strong communication skills
Team player mentality
Energetic work attitude
Basic math skills
Lifts up to 70 pounds
Entry Level09/2015 to 05/2016Montebello PlasticsMontebello, CAProvided accurate and appropriate information in response to customer inquiries. Maintained up-to-date records at all times. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Built customer loyalty by placing follow-up calls for customers who reported product issues.
Kennel Assistant/ Tech Assistant08/2013 to 05/2015Seal Beach Animal Care CenterSeal Beach, CAVaccinated animals and administered medications orally and intravenously. Organized, labeled and restocked supplies and pet food. Prepared and reviewed records and consent forms. Strategically scheduled patient appointments to maintain workflows.
Veterinary Technician (PATIENT CARE)06/2012 to 07/2016Spay Neuter Project of Los AngelesPico Rivera, CaPerformed physical examinations and record case history, weight, temperature and other vitals. Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols. Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
Food Service Associate06/2009 to 11/2011Togo's SandwichesDowney, CACorrectly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Carefully maintained sanitation, health and safety standards in all work areas.