Voluntary Insurance Data/Technology Analyst looking for an opportunity to apply my education and industry work experience in a fast-pace environment where data is utilized to create meaningful information. Experienced in various programming languages such as SAS, R, C++, SQL, and VBA. Works well with several key business partners in making effective decisions and producing quality results. Skilled in presenting technical jargon into words that clients and other business partners can understand.
Strong business acumen and leadership
Works well under strict deadlines
Experienced in working with large volumes of data
Adaptable to various programming languages
Ability to provide customers immediate solutions
Enrollment Partner Integration AnalystAug 2015 to Current COLONIAL LIFE & ACCIDENT INSURANCE COMPANY － Columbia, SC....................
Responsible for maintaining/presenting large volumes of online enrollment sales data to senior leaders to gauge Colonial Life's efforts in enrollment system integration.
Data visualization is presented via Qlikview (various DB2 data sources compiled via SQL scripts).
Lead analyst in developing an Excel application (macro and VBA-based) provided to the Colonial Life field force that's providing improved marketing strategies on enrollment technology capabilities.
Leads and/or contributes in testing and implementation of enrollment platform integration.
Responsible for describing/explaining Colonial Life's system integration model to brokers and external business partners seeking a transition to integrated enrollment capabilities.
Maintain a strong collaboration with internal/external IT partners to meet customer needs.
Enrollment Data Integration TechnicianMay 2012 to Aug 2015 Columbia, SC.............................................
Proficient in handling large data sets to accurately feed into our enrollment system, which required the ability to use efficient data management practices.
Promoted to senior level data technician for my growth in leadership, business acumen, and partnership skills.
Promotion included in becoming lead trainer for all incoming new hires and one of the lead experts in data manipulation practices for the overall team.
Built automated, user-friendly programs (primarily VBA/SQL) that reduced data manipulation efforts exponentially (several hours to a couple of minutes).
Enrollment Technician AnalystMar 2011 to May 2012 Columbia, SC............................
Conducted statistical research by applying time-series analysis (via Excel) on call volume trends for our Help Desk team.
My results were used to help management restructure team availability on a quarterly basis.
Telephone and email based support technician primarily to Colonial Life field force.
Required to have an in-depth knowledge of the overall functionality of Colonial Life's enrollment system.
Efficient in quick problem-solving and customer service experience.
Master of Applied StatisticsAug. 2015University of South Carolina － SC..............................................., Columbia
Applicable courses: Applied Statistics I & II, Experimental Design, Computing in Statistics (R and SAS), Advanced SAS Programming, Forecasting & Time Series Analysis, and Reliability/Survival AnalysisFrancis Marion UniversityConducted two research projects using Colonial Life Insurance data: Analyzed monthly claims paid out, from 2000 to 2014, of a product within our portfolio. Applied time-series analytical methods to formulate short-term seasonal ARIMA predictive models using R. Converted MS Access data management processes (SQL queries and macros), used at Colonial Life, into SAS code to analyze the performance differences between both applications. Created a mock proposal discussing a theoretical formula-scoring criterion to simulate correction for guessing during standardized test-taking. The formula entertained was a hybrid 3-parameter logistics model. Analyzed therapy of a child with Apraxia and ADHD using 23 Experimental Design methodology. The goal of the research was to see if significant interactions were present between different combinations of exercises to pinpoint the most effective exercise(s). Conducted reliability/life analysis to measure the lifetime of beer foam by using the 3-parameter Weibull distribution. Applied the Newton-Raphson (NR) algorithm to determine parameter estimates; and conducted bootstrap sampling to validate parameter estimation and distribution fit.
Bachelor of Science, MathematicsMay 2010Florence, SC...................................Mathematics
Minor in Computer Science oriented towards Mathematics
*Applicable courses: Probability and Statistics, Ordinary Differential Equations, Numerical Analysis, Programming and Algorithms I & II (C++), Linear Programming, Software EngineeringDiscrete Dynamical Systems - measuring pollution levels in the Great Lakes.
*An ATM machine using OOP methodology in C++.
*Visual Basic database system for a mock animal shelter. Followed standard software engineering guidelines to produce final package.
*Mathematical Capstone Project: Linear Optimization of Coal Mining Processes
Master of Applied Statistics Aug. 2015 Applicable courses: Applied Statistics I & II, Experimental Design, Computing in Statistics (R and SAS), Advanced SAS Programming, Forecasting & Time Series Analysis, and Reliability/Survival Analysis Bachelor of Science , Mathematics May 2010 Minor in Computer Science oriented towards Mathematics
*Applicable courses: Probability and Statistics, Ordinary Differential Equations, Numerical Analysis, Programming and Algorithms I & II (C++), Linear Programming, Software Engineering
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