Engagement Manager Senior Associate/Analytics Consultant Resume Example
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ENGAGEMENT MANAGER SENIOR ASSOCIATE/ANALYTICS CONSULTANT
Summary
Industrial Engineer with over five years of full-time experience in problem-solving and data analytics in
utility, automobile and retail industry
Decision science consulting and customer analytics experience in designing and executing solutions
for complex business problems involving large scale data and real-time analytics
Strong business acumen with a capability to translate business needs into technical problem to develop
solutions that drive positive bottom line impact
Strong communication skills with the ability to explain technical concepts and analytics-driven findings
to senior leadership
Manage a team of 11 associates (1 onsite and 11 offshore) on task completion, prioritization, and project
proposals while mentoring and setting individual goals and aspirations
Skills
| SAS, Teradata SQL, Tableau, BigQuery, Google Cloud Platform, BI SQL Server, SAS E Miner,MS Office, RShiny |
Experience
Engagement Manager Senior Associate/Analytics ConsultantJun 2015 to Dec 2016
Laz Parking － Huntington Beach , CA
Laz Parking － Huntington Beach , CA
- A Fortune 50 Home Improvement company with $94.6B revenue, USA Jan 2017 - Till Date Proactively broadened and strengthen client relationships by working with executives, project managers and analysts to enable data driven decision making Identified potential business opportunities in pricing, marketing and assortment planning function to develop RShiny tools and Tableau dashboards for direct consumption by the project managers Developed a tool for the volume pricing program that provides target customer segments and revenue impact analysis for post strategy development Provide analytical insights about product, space, price and customer behavior to support the product line review of 25+ categories per quarter to the merchants Grew the client engagement by 40% to manage a portfolio of $1.2M annually Led a CRM project for increasing customer engagement and revenue by 10% by identifying strategic customer segments based on analysis of large datasets and recommending strategies of targeting these customers via various email campaigns Designed 200+ predictive models based on customer online behavior and store purchases to drive various email and social media Omni-channel content Developed A/B testing strategies and standardized decision dashboards using Tableau that enables to make strategic decision from the measurement results of multiple marketing campaigns Led a project to incorporate weather data in the customer email program that led to average 10% lift in in-store & online sales Led a project to develop self-serving tool such as R shiny for the marketing project planners to develop email content and social media experience for the customers based on their demographics and future purchasing needs.
Supplier Quality Improvement EngineerFeb 2014 to May 2015
Cummins Inc － City , STATE
Cummins Inc － City , STATE
- Performed data analysis in excel to identify systemic failures in process and provide process improvement consultation to reduce disruption events and delivery time Performed data analysis to assess quality performance against industry standards of suppliers to support purchasing group to maintain and develop long term supplier relationships.
Supplier Quality Improvement Engineering InternJun 2013 to Aug 2013
Cummins Inc., Power Generation － STATE
Cummins Inc., Power Generation － STATE
- Collected and analyzed historical data using to identify root cause of failure as a part of six sigma project to reduce supplier nonconformance by 30% for switchgear product.
- Also mapped the process swim diagram using MS Visio Data Mining, Classification analysis, UB January 2013 - May 2013 Identified dominant attribute influencing the sales of various stores by building and validating different decision tress, model comparison, time series data mining, neural network results and regression train datasets in SAS Enterprise miner.
Assistant ManagerAug 2009 to Apr 2011
Reliance Infrastructure Limited － City
Reliance Infrastructure Limited － City
- Performed data mining to collect historical data and created the demand forecast for equipment , material and labor demand using seasonality forecasting technique Prepared operational expenditure budget consisting of preventive and breakdown maintenance cost worth $4 million at regional level to meet forecasted demand plan based on weather forecast and historical data on the time horizon of one year Monitored and controlled labor costs, material consumption, equipment failures and reliability using SAP R3 to achieve optimum utilization of annual sanctioned operational and capital expenditure.
Education and Training
Master of Science, Industrial EngineeringDecember 2013University at Buffalo (UB), The State University of New YorkIndustrial Engineering 3.83/4.0
Bachelor of Technology, Electrical EngineeringMay 2009Veermata Jijabai Technological Institute (VJTI) Mumbai UniversityElectrical Engineering 7.2/10.0
Skills
budget, BI, consultation, content, CRM, client, data analysis, Data Mining, decision making, delivery, email, forecasting, marketing, excel, MS Office, Enterprise, network, neural, pricing, process
improvement, purchasing, quality, sales, SAP R3, SAS, six sigma, SQL, SQL Server, strategic, strategy development, switchgear, Tableau, Teradata, Visio
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Resume Overview
School Attended
- University at Buffalo (UB), The State University of New York
- Veermata Jijabai Technological Institute (VJTI) Mumbai University
Job Titles Held:
- Engagement Manager Senior Associate/Analytics Consultant
- Supplier Quality Improvement Engineer
- Supplier Quality Improvement Engineering Intern
- Assistant Manager
Degrees
- Master of Science , Industrial Engineering December 2013
Bachelor of Technology , Electrical Engineering May 2009
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