LiveCareer-Resume

employee experience specialist resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Problem-Solving
  • Marketing Analytics
  • Developing Presentations and Reports
  • Detail-Oriented
  • Computer Proficiency
  • Data and Trend Forecasting
  • Evaluation of Marketing Campaigns
  • Analytical Thinking
  • Project Management
  • Team Collaboration
  • Microsoft Office
  • Customer Service
  • Verbal and Written Communication
  • Customer Complaint Resolution
  • Client Retention
  • Hiring and Retention
  • Affirmative Action Compliance
  • Personnel Records Maintenance
  • Performance Evaluations
  • Information Sourcing
  • Onboarding and Training
  • Work Planning and Organization
Experience
06/2022 to 04/2023 Employee Experience Specialist Boston Proper | Mexico, MO,
  • Dealt with complex concerns and developed successful resolutions satisfying business requirements and customer needs.
  • Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
  • Summarized raw data and analyses and made recommendations based on findings.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Assisted with planning, organizing and coordinating company events.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Posted job announcements and pre-screened applicants to candidates for available positions.
  • Created and maintained internal job descriptions and postings to accurately reflect roles.
  • Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Recruited new employees and built relationships, driving visibility.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
07/2021 to 06/2022 Senior Staffing Recruiter Personnel Resources | City, STATE,
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Participated in local job fairs and recruitment events for prospective hiring.
  • Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress.
  • Attended career fairs and networking events to help fill openings and build candidate pipeline.
  • Compiled data from personnel records and prepared reports on candidate performance and qualifications.
  • Collaborated with human resources teams to mitigate risks and verify regulatory compliance.
  • Hired employees and processed hiring-related paperwork.
08/2018 to 07/2021 Paralegal/Office Manager Dothan Law Group | City, STATE,
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Organized exhibits for trial by preparing materials and supporting documentation.
  • Identified and analyzed legal documents, discoveries and contracts.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Entered data into and managed litigation databases and Excel spreadsheets.
  • Trained staff on office procedures and case-specific duties.
  • Reduced workflow downtime by effectively organizing and managing client billing and case management files.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed office budget to handle inventory, postage and vendor services.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
Education and Training
Expected in 05/2018 to to High School Diploma | Geneva County High School, Hartford, GPA:
  • Top 20 of Entire Class
  • 4.7 GPA
  • Graduated cum laude
Expected in to to Bachelor of Science | Marketing/Human Resources Western Governors University, Salt Lake City, UT GPA:
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/Jessica-Claire-44172a223

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Resume Overview

School Attended

  • Geneva County High School
  • Western Governors University

Job Titles Held:

  • Employee Experience Specialist
  • Senior Staffing Recruiter
  • Paralegal/Office Manager

Degrees

  • High School Diploma
  • Bachelor of Science

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