Results-driven leader with proven ability to establish rapport with colleagues and clients
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This was a seasonal position that I took on as more of a hobby during the summer. I enjoyed seeing our summer crews grow and gain more confidence in their skills all while "playing" in the great outdoors. When The state of Michigan leased Belle Isle Park in 2014, I jumped at the chance to be a part of the improvements. During the 1st season I quickly took on a leadership role. I was given the responsibility to oversee 75-100 laborers on a daily basis. Along with facility maintenance that included everything from minor plumbing to building repair. I also worked on removing dead trees, landscaping, painting, troubleshooting pump houses, electrical repairs, equipment repairs, trail maintenance, wildlife containment or sometimes rescue, and organizing work shops. Additionally, I was tasked with operating and training others on the use of hand, power tools, skid steer, tractors, and ztrak mowers. Assisting contractors for project bidding, dealing with the public, selling permits, enforcement of state laws within the park, and of course customer service. Lastly, I often filled in leading entire shifts when there was not a Lead Ranger on duty. Frequently the park supervisor called on me to take on tasks normally reserved for Lead Rangers as he knew I could handle the many variables in any situation I faced.
Accomplishments During the summer: I was able to refine a shelter rental/cleaning schedule that allowed for a proactive approach rather than reactive and reduced customer complaints. I was also able to build an efficient and effective task assignment schedule that allowed for an increase in productivity for laborers. Gained approval, implemented, and oversaw a project to refurbish each of the 100-150 picnic tables and fishing prep tables throughout the entire park. At the end of the year, this was seen as one of the most welcomed and visible improvements to the park and was cited in many news articles.
Course work in business startups and administration.
2015 Greenville, South Carolina
B0, B1, B2
2009 Yuma, Arizona
Advanced drivers course
Tier 3 proving grounds certification
2011 Romeo, Michigan
Advance drivers course
Tier 2 proving grounds certification
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