emergency services program coordinator resume example with 19+ years of experience

Jessica Claire
, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Detail-oriented medical and emergency services professional with 19 years of experience in the Environmental, Health and Safety field. Demonstrated ability to respond to events and provide plans to mitigate risk associated with possible outcomes. Motivated by helping others and improving outcomes in emergency situations. Dedicated customer service skills. Passionate about lead by example mentality to facilitate a positive work environment enabling others to achieve their goals and perform to the best of their ability. Insightful process improvement coordinator capable of delivering successful interactive educational presentations to large groups. Inspired by a high pace environment and challenging situations.
  • Confined Space Rescue Team Leader
  • Hazmat Technician
  • Emergency Response Team Captain
  • Crisis Management Team Facilitator
  • Computer skills (Excel, Word, PowerPoint, Office, SharePoint Online)
  • Risk analysis and process improvement evaluator
  • Ability to multitask in a high paced environment
  • Program Management Professional
  • Educational Campaign Coordinator
  • Strong critical decision making
  • Excellent verbal and written communication skills
  • Committed independent contributor with the ability to self-start
  • Excel in team environments and team collaboration
  • Agency, Research
  • Basic, Risk analysis
  • Budget, Safety
  • Business process, Staffing
  • Concise, Technician
  • CPR, Training materials
  • Crisis Management, Troubleshooting
  • Decision making, Unique
  • First Aid, Written communication skills
  • ISO
  • Team Leader
  • Leadership
  • Logistics
  • Director
  • Meetings
  • Micron
  • Excel
  • Office
  • PowerPoint
  • Word
  • Personnel
  • Process improvement
  • Processes
  • Program Management
  • Protocols
  • Quality
  • QA
Work History
05/2018 to Current Emergency Services Program Coordinator General Electric | Euless, TX,
  • Develop new programs and provide in depth review of current operational programs to support internal business process and ensure alignment with current and future needs.
  • Develop, maintain and present training to personnel for emergency programs.
  • Emergency Response Team Operation and Technician Level.
  • Crisis Management Team.
  • Bloodborne Pathogens Compliance.
  • Ensure all training materials and programs meet regulations.
  • Provide operational program and process improvement review.
  • Create clear, concise and accurate program documents and records to communicate sensitive data.
  • Operate as the Site Environmental Health and Safety (EHS) Campaign coordinator able to successfully provide unique interactive educational opportunities to promote EHS initiatives.
  • Logistics coordinator capable of providing and supporting large events on short notice including COVID screening and COVID testing.
  • Collaborate with multi-disciplinary staff as well as internal and external customers.
  • Lead emergency event critiques and participate in event risk analysis review to aid in improvement efforts.
  • Facilitate emergency notification requests for site personnel.
  • Manage supply requests for the EHS department in accordance with budget requirements.
  • Maintain all certifications required to support Emergency Response Technicians to ensure adequate staffing to fulfill shift needs.
  • Conduct internal program audits and participate in external audits to ensure programs meet regulations.
  • Work to identify and correct opportunities for improvement and non-compliance issues identified during audits.
09/2015 to 05/2018 Environmental Specialist Hca | San Marcos, TX,
  • Managed Multi Sector General Permit (MSGP) for management of stormwater at Micron.
  • This included ensuring all response procedures maintain compliance with local, state and federal regulations.
  • Developed and provided Stormwater training to employees and contractors on site.
  • Managed Construction General Permit (CGP) to ensure construction processes on site maintained compliance with local, state and federal requirements.
  • Lead regular inspections in the field on Micron's behalf to ensure permit regulation compliance.
  • Developed site improvements to reduce risk of discharge from the site.
  • Worked with leadership to proactively correct identified areas of concern prior to event occurrence.
  • Wrote reports and submittals for leadership to send to the City of Boise, State of Idaho, Department of Environmental Quality and the Environmental Protection Agency regarding inspection status and corrective actions.
  • Managed site chemical requisition program.
07/2002 to 09/2015 Emergency Services Technician Micron | City, STATE,
  • Provide emergency medical care and document medical services provided to patients.
  • Work with Micron's Medical director to establish and improve site basic life support protocols to improve response.
  • Represent Micron along with the Medical Director at the Emergency Physicians Commission meetings.
  • Represent Micron EMTs via Peer Review process with the site Medical Director to provide quality analysis reviews for reports.
  • Perform QA Review with Medical Director, document and deliver feedback to EMS providers and use information provided to improve skills via training scenarios.
  • Research requirements provided by the Idaho EMS Bureau to ensure Micron remained in compliance with equipment standards and medical operations guidelines.
  • Perform as a Hazmat Technician responding to all emergency events at Micron.
  • Maintain Team Leader role for the site Confined Space Rescue Team - included providing training to team personnel on rescue techniques and equipment familiarization and operations.
  • Maintain Bloodborne Pathogens Program for site participants.
  • Respond and safely lead others during emergency response events.
  • Capable of troubleshooting complex issues.
  • Able to evaluate hazards, plan response mitigations.
Expected in 04/2019 Lloyds Register | Internal Emergency Management System Auditor | , , GPA:
Expected in 2018 Lloyds Register ISO 45001 | , , GPA:
Expected in 01/2014 FEMA IS-00600 Public/Private Partnership | , , GPA:
Expected in 01/2014 FEMA IS-00662 Improving Preparedness and Resilience through Public-Private Partnerships | , , GPA:
Expected in 01/2014 FEMA IS-00201 Development of the Incident Action Plan | , , GPA:
Expected in 01/2014 FEMA IS-00200.b Single Resources Initial Action Incident | , , GPA:
Expected in 01/2005 IEM-196 Intermediate Incident Command | Idaho State University, , GPA:
Expected in 2005 IEM-700 National Incident Management System 2005 | FEMA, , GPA:
Expected in 2003 ICS-200, Basic Incident Command | FEMA, , GPA:
Expected in 01/2002 Emergency Medical Technician | Boise State University, , GPA:
Expected in 01/1995 High School Diploma | Boise High School, , GPA:
  • Member of the ADA County Local Emergency Planning Committee - Current
  • Participant of the ADA County Multi-Hazard Mitigation Plan Steering Committee - Current
  • Co-coordinator of the annual EHS Christmas donation fundraiser - Current
  • Member of the Micron Capable Employee Resource Group - Current
  • Volunteer at Hearts for Hospice 2009-2013
  • Volunteer with Ada County Paramedics 2003-2005

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Resume Overview

School Attended

  • Idaho State University
  • FEMA
  • FEMA
  • Boise State University
  • Boise High School

Job Titles Held:

  • Emergency Services Program Coordinator
  • Environmental Specialist
  • Emergency Services Technician


  • Lloyds Register | Internal Emergency Management System Auditor
  • Lloyds Register ISO 45001
  • FEMA IS-00600 Public/Private Partnership
  • FEMA IS-00662 Improving Preparedness and Resilience through Public-Private Partnerships
  • FEMA IS-00201 Development of the Incident Action Plan
  • FEMA IS-00200.b Single Resources Initial Action Incident
  • IEM-196 Intermediate Incident Command
  • IEM-700 National Incident Management System 2005
  • ICS-200, Basic Incident Command
  • Emergency Medical Technician
  • High School Diploma

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