Creative individual with hands-on experience supporting production teams. Well-rounded background assisting with production, delivery and social media. Valued as competent support resource delivering productions smoothly and on-time.
Skills
Organization Skills
Verbal and Written Communication
Creative problem solving
MS Office
Social media
Content Development
Video Editing
Adobe Creative Suite
Work History
EMBEDDED CUSTOMER SUPPORT REPRESENTATIVE, 06/2018 - 06/2020 Lafarge – Grand Chain, IL,
Responsible for a contributed 8-million-dollar account in fuel revenue by managing and activating business expense cards for client usage.
Facilitated team collaboration between the sales and clients by creating an active data spreadsheet to increase visibility to payment processing, credit increase, and decline and developed iConnect online access for operators.
Production Assistant, 10/2018 - 06/2019 Atlanta Cinaminacs – City, STATE,
Maintained maximum organization and productivity by properly sorting project components on work tables.
Worked closely with director to provide effective assistance for web series project.
Wrote dialogue for various scripts by following standardized work processes to achieve creative and innovative production requirements
Conducted quality checks to ensure equipment meets production standards for operating boom microphone and camera functions by organizing position presence and personnel on set while promoting company safety rules
Staged content on-site and on-location to professionally offer compelling news stories.
Supported reporters in field by monitoring equipment and produced an 8-minute A-block for newscast.
Managed all phone calls, responded to all emails and assignments by prioritizing response handling times and logged sound for VOSOTs.
CUSTOMER SUPPORT REPRESENTATIVE LIASION, 04/2015 - 06/2018 Comdata – City, STATE,
Supported permit request for Trip/Fuel and Oversize/Overweight for states, counties, and city municipals accounts by remaining current and meeting turnaround deadlines.
Worked as primary auditor and point of contact for all viable accounts for Comdata’s Trip/Fuel permit processor.
Accelerated and facilitated training for colleagues on how to audit and process permits with increased revenue generated permits Key Contributions |Community Engagement.
Education
Bachelor of Science: Mass Communications & Television Production, Expected in 11 2017 - Tennessee State University - Nashville, TN GPA:
Accomplishments
“Accents” web series - January 2019
“Dear Black People”play - March 2019
2nd Place 2017 Tennessee Associated Press Online Sport Coverage Program
Election Official for 2020 Presidential Election
Additional Information
· Producer of Tennessee State University’s TSPN Tiger Pre-Show
· Producer of Tennessee State University’s TSPN The Great Debate: Sports Edition
· Producer of Sing It or Wing It Game Show
Skills
Organization Skills
Verbal and Written Communication
Creative problem solving
MS Office
Social media
Content Development
Video Editing
Adobe Creative Suite
Work History
EMBEDDED CUSTOMER SUPPORT REPRESENTATIVE, 06/2018 - 06/2020 FLEETCOR – Norcross, GA
Responsible for a contributed 8-million-dollar account in fuel revenue by managing and activating business expense cards for client usage.
Facilitated team collaboration between the sales and clients by creating an active data spreadsheet to increase visibility to payment processing, credit increase, and decline and developed iConnect online access for operators.
Production Assistant, 10/2018 - 06/2019 Atlanta Cinaminacs – Atlanta, GA
Maintained maximum organization and productivity by properly sorting project components on work tables.
Worked closely with director to provide effective assistance for web series project.
Wrote dialogue for various scripts by following standardized work processes to achieve creative and innovative production requirements
Conducted quality checks to ensure equipment meets production standards for operating boom microphone and camera functions by organizing position presence and personnel on set while promoting company safety rules
Supported permit request for Trip/Fuel and Oversize/Overweight for states, counties, and city municipals accounts by remaining current and meeting turnaround deadlines.
Worked as primary auditor and point of contact for all viable accounts for Comdata’s Trip/Fuel permit processor.
Accelerated and facilitated training for colleagues on how to audit and process permits with increased revenue generated permits Key Contributions |Community Engagement.
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