Electronic Money Movement, Fraud Investigations Analyst II Resume Example JP Morgan Chase

ELECTRONIC MONEY MOVEMENT, FRAUD INVESTIGATIONS ANALYST II

Professional Summary

Ambitious financial professional with superior analytical and problem solving skills. Detail-oriented, versed in balancing priorities and meeting deadlines under pressure. Adapting quickly to challenges and changing environments.

Skills

Financial analysis
Budget analysis
Strategic financial planning
GAAP and statutory reporting
Excellent communication skills

Excellent attention to detail
Expert in customer relations
Financial and operational reporting
Adobe software
Knowledge of ERP (Enterprise Resource Planning) software

Work History

Electronic Money Movement, Fraud Investigations Analyst II, 04/2016 to Current
JP Morgan Chase – San Antonio, Texas

Processing low to high dollar wires, and identifying links between sender and recipient.
Censoring online activity to detect online break-ins and suspicious activity.
Reaching out to Chase customers to verify validity of electronic transactions on their accounts.
Preventing future fraud by deactivating online access and restoring customer profiles after eliminating all threats.
Skills: Utilizing common sense and excellent judgement to prevent losses to the bank.
Able to meet service levels by maintaining a high pace.
Navigating through Lexis Nexis database and Innovis.
Conducting thorough research and paying close attention to detail to avoid errors.

UCC/Check Forgery Analyst II, 11/2014 to 04/2016
JP Morgan Chase – San Antonio, Texas

Detecting Fraud through the form of checks.
Identifying the correct check fraud scenario by comparing images of checks.
Providing instruction for fraud victims on completing forgery affidavits.
Making recommendations to avoid future fraud.
Providing realistic outcomes and expectation for all fraud victims.
Assisting our investigations team by gathering critical and thorough information from all parties involved.

REG-E Claims Analyst I, 11/2014 to 04/2016
JP Morgan Chase – San Antonio, Texas

Assist in detecting fraudulent activity in consumer and business accounts, then taking the appropriate actions to avoid future losses to the customer and the bank.
Providing solutions to our customers that will help prevent future fraud.
Thoroughly and concisely documenting any relative information discussed on interactions with the customers.
Also observing claim patterns in consumer history in order to detect claim abuse.
Notifying customers of the reasons for terminating business ties with them when they are presenting a risk to the financial institution.
Working in conjunction with branch staff to ensure bank policies are being met.

Sales Associate, 04/2014 to 10/2014
International Bank of Commerce – San Antonio, Texas

Delivering the IBC experience with a we do more attitude.
Cross selling financial services to existing customers, from checking accounts to Roth IRAs.
Following up with existing clients, and prospects to obtain customer satisfaction.
Assembling presentations in various establishments in order to meet sales quotas.
Building lasting relationships and earning the business of our prospects.
Educating clients and prospects alike on our products and services, elaborating on the features and benefits of banking with IBC, targeting branch growth.

Summer Intern, 03/2014 to 08/2014
Remedy Property Investment Group – 653 Santa Monica St, San Antonio, TX 78201, (210)782-0164

Participated in monthly meetings with directors to analyze spending and provide financial recommendations.
Consolidated financial data and materials for key leadership meetings.
Reviewed and analyzed project spending throughout project life cycle.
Balanced monthly general ledger accounts to accurately record cost and month end accruals

Air Traffic Controller Apprentice, 12/2012 to 07/2013
U.S AIR FORCE – Biloxi, Mississippi

Issue landing and take-off authorizations or instructions.
Inform pilots about nearby planes or potentially hazardous conditions, such as weather, speed, and direction of the wind, or visibility problems.
Alert airfield emergency services in cases of emergency or when aircraft are experiencing difficulties.
Monitor or direct the movement of aircraft within an assigned air space, using radar, computer equipment, or visual references.
Attending weekly safety briefings *Review records or reports for clarity and completeness.

Cleaning Specialist, 02/2012 to 12/2012
PJS – San Antonio, Texas

Clean, professional buildings around the city.
Manage nightly reports and entries of areas accomplished.
Responsible for supporting all policies, goals, objectives, and the mission of PJS.
Take inventory of stock to ensure there are adequate supplies on a regular basis *Follow all company safety and security policies and procedures *Ensure clean, orderly, and attractive spaces throughout buildings *Responsible for emptying waste containers and receptacles from all areas of the facility and disposing of all waste, recyclables, and medical waste.

Host/Server, 01/2011 to 02/2012
Los Barrios – San Antonio, Texas

Promote the finest dining and most authentic Mexican food in SA.
Advertise delicious dishes.
Make sure all menus are wiped down, free of spots or stains, and complete.
Make sure entry doors are clean, free of debris and inviting.
Plan out seating chart and organize the reservations.
Greet guests, escort them to their table, pull the seat out for the ladies, and present menus.

Sales Associate, 03/2010 to 01/2011
Julian Gold – San Antonio, Texas

Greet customers upon entrance of the store.
Assisted customers in finding the best fit while catering to their individual needs.
Provided suggestions to loyal clients that were searching for the latest fashion trends, designer clothing, handbags, jewelry, etc.

Education

Bachelor of Science: Business-Accounting Concentration, 2016
University of Phoenix San Antonio Campus - Interstate Highway 10 W, San Antonio, TX 78230-3876

Advanced courses in Financial Statement Analysis
Emphasis in Financial Accounting
3.55 GPA
Cost Accounting
Accounting Foundations
Accounting Information Systems
Commercial Law Business Statistics
Taxation and Compliance
Accounting Foundations

High School Diploma: May 2008
Thomas Edison High School - San Antonio, Texas

International Business and Economics coursework

Affiliations

Active member in the Delta Mu Delta Honor Society

Resume Overview

Companies Worked For:

JP Morgan Chase
International Bank of Commerce
Remedy Property Investment Group
U.S AIR FORCE
PJS
Los Barrios
Julian Gold

School Attended

University of Phoenix San Antonio Campus
Thomas Edison High School

Job Titles Held:

Electronic Money Movement, Fraud Investigations Analyst II
UCC/Check Forgery Analyst II
REG-E Claims Analyst I
Sales Associate
Summer Intern
Air Traffic Controller Apprentice
Cleaning Specialist
Host/Server

Degrees

Bachelor of Science : Business-Accounting Concentration , 2016
High School Diploma : May 2008

Electronic Money Movement, Fraud Investigations Analyst II Resume Example

Resume Score: 70%

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