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electronic money movement fraud investigations analyst ii resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Ambitious financial professional with superior analytical and problem solving skills. Detail-oriented, versed in balancing priorities and meeting deadlines under pressure. Adapting quickly to challenges and changing environments.
Skills
  • Financial analysis
  • Budget analysis
  • Strategic financial planning
  • GAAP and statutory reporting
  • Excellent communication skills
  • Excellent attention to detail
  • Expert in customer relations
  • Financial and operational reporting
  • Adobe software
  • Knowledge of ERP (Enterprise Resource Planning) software
Work History
Electronic Money Movement, Fraud Investigations Analyst II, 03/2016 - Current
Foot Locker Flushing, NY,
  • Processing low to high dollar wires, and identifying links between sender and recipient.
  • Censoring online activity to detect online break-ins and suspicious activity.
  • Reaching out to Chase customers to verify validity of electronic transactions on their accounts.
  • Preventing future fraud by deactivating online access and restoring customer profiles after eliminating all threats.
  • Skills: Utilizing common sense and excellent judgement to prevent losses to the bank.
  • Able to meet service levels by maintaining a high pace.
  • Navigating through Lexis Nexis database and Innovis.
  • Conducting thorough research and paying close attention to detail to avoid errors.
UCC/Check Forgery Analyst II, 10/2014 - 03/2016
New York Blood Center Westbury, NY,
  • Detecting Fraud through the form of checks.
  • Identifying the correct check fraud scenario by comparing images of checks.
  • Providing instruction for fraud victims on completing forgery affidavits.
  • Making recommendations to avoid future fraud.
  • Providing realistic outcomes and expectation for all fraud victims.
  • Assisting our investigations team by gathering critical and thorough information from all parties involved.
REG-E Claims Analyst I, 10/2014 - 03/2016
Wingfoot Services Cheyenne, WY,
  • Assist in detecting fraudulent activity in consumer and business accounts, then taking the appropriate actions to avoid future losses to the customer and the bank.
  • Providing solutions to our customers that will help prevent future fraud.
  • Thoroughly and concisely documenting any relative information discussed on interactions with the customers.
  • Also observing claim patterns in consumer history in order to detect claim abuse.
  • Notifying customers of the reasons for terminating business ties with them when they are presenting a risk to the financial institution.
  • Working in conjunction with branch staff to ensure bank policies are being met.
Sales Associate, 03/2014 - 09/2014
Mcdonald's Fresno, CA,
  • Delivering the IBC experience with a we do more attitude.
  • Cross selling financial services to existing customers, from checking accounts to Roth IRAs.
  • Following up with existing clients, and prospects to obtain customer satisfaction.
  • Assembling presentations in various establishments in order to meet sales quotas.
  • Building lasting relationships and earning the business of our prospects.
  • Educating clients and prospects alike on our products and services, elaborating on the features and benefits of banking with IBC, targeting branch growth.
Summer Intern, 02/2014 - 07/2014
Foot Locker City, STATE,
  • Participated in monthly meetings with directors to analyze spending and provide financial recommendations.
  • Consolidated financial data and materials for key leadership meetings.
  • Reviewed and analyzed project spending throughout project life cycle.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals
Air Traffic Controller Apprentice, 11/2012 - 06/2013
U.S AIR FORCE City, STATE,
  • Issue landing and take-off authorizations or instructions.
  • Inform pilots about nearby planes or potentially hazardous conditions, such as weather, speed, and direction of the wind, or visibility problems.
  • Alert airfield emergency services in cases of emergency or when aircraft are experiencing difficulties.
  • Monitor or direct the movement of aircraft within an assigned air space, using radar, computer equipment, or visual references.
  • Attending weekly safety briefings *Review records or reports for clarity and completeness.
Cleaning Specialist, 01/2012 - 11/2012
PJS City, STATE,
  • Clean, professional buildings around the city.
  • Manage nightly reports and entries of areas accomplished.
  • Responsible for supporting all policies, goals, objectives, and the mission of PJS.
  • Take inventory of stock to ensure there are adequate supplies on a regular basis *Follow all company safety and security policies and procedures *Ensure clean, orderly, and attractive spaces throughout buildings *Responsible for emptying waste containers and receptacles from all areas of the facility and disposing of all waste, recyclables, and medical waste.
Host/Server, 2011 - 01/2012
Los Barrios City, STATE,
  • Promote the finest dining and most authentic Mexican food in SA.
  • Advertise delicious dishes.
  • Make sure all menus are wiped down, free of spots or stains, and complete.
  • Make sure entry doors are clean, free of debris and inviting.
  • Plan out seating chart and organize the reservations.
  • Greet guests, escort them to their table, pull the seat out for the ladies, and present menus.
Sales Associate, 02/2010 - 2011
Julian Gold City, State,
  • Greet customers upon entrance of the store.
  • Assisted customers in finding the best fit while catering to their individual needs.
  • Provided suggestions to loyal clients that were searching for the latest fashion trends, designer clothing, handbags, jewelry, etc.
Education
Bachelor of Science: Business-Accounting Concentration, Expected in 2016
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University of Phoenix San Antonio Campus - Interstate Highway 10 W, San Antonio, TX 78230-3876
GPA:
Status -
  • Advanced courses in Financial Statement Analysis
  • Emphasis in Financial Accounting                                                   
  • 3.55 GPA
  • Cost Accounting                                                           
  • Accounting Foundations
  • Accounting Information Systems                                
  • Commercial Law Business Statistics                                                         
  • Taxation and Compliance
  • Accounting Foundations
High School Diploma: , Expected in May 2008
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Thomas Edison High School - San Antonio, Texas
GPA:
Status -
  • International Business and Economics coursework
Affiliations
Active member in the Delta Mu Delta Honor Society

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Resume Overview

School Attended

  • University of Phoenix San Antonio Campus
  • Thomas Edison High School

Job Titles Held:

  • Electronic Money Movement, Fraud Investigations Analyst II
  • UCC/Check Forgery Analyst II
  • REG-E Claims Analyst I
  • Sales Associate
  • Summer Intern
  • Air Traffic Controller Apprentice
  • Cleaning Specialist
  • Host/Server
  • Sales Associate

Degrees

  • Bachelor of Science
  • High School Diploma

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