Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Overview
Network administration veteran with extensive experience building, improving, supporting and architecture to multiple types of infrastructures.
Qualifications
Cross-tier components implementation
Strong collaborative skills
Document management
Excellent problem solving skills
Technical help desk experience
Information security
Testing
Project management
Accomplishments
Quality Control
Increased trouble ticket resolution to 99% satisfaction
Strategy and Planning
Established new policies and procedures for ticket resolution and processing.
Leadership
Served as leader of special projects team.
IT Training
Successfully trained 36 employees to use new IMO Standards.
Network Support
Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery.
Oversaw infrastructure of three offices and acted as support for help-desk technicians and IT Department.
Work Experience
02/2012 to 2015Electronic Communications Officer/Satellite Communications Operator/MaintainerCity Of Farmington | Farmington, MN,
Worked in NOC supporting 1500+ users over a wide area, while using network and system administrator rights.
Used Active Directory program administrative rights, and creating new users, terminating old users, granting user and device rights, and monitoring users and devices to verify network security.
Created reports of network security audits, violations of network security, and reporting and quarantining any possible breaches to the network using Excel.
Implementation and application of multi-level bit encryption and decryption, firewall layering, and modulation and demodulation bit rates.
Created new rules and regulations for information management officers and users to follow and adapt into day to day operations, and was put into use for all of combat communications environment.
Expertise troubleshooting baseband and broadband equipment.
Operation and maintenance of tactical and strategic communications equipment
Work with various types of encryption and decryption equipment, multiple types of RF radio transmission equipment, various types of IP based equipment, and multiple types of satellite communications terminals using the X-band, Ka- band, Ku-band, and C-band frequencies
Set up an inventory control system to track $35 million worth of equipment.
Completed multiple high profile projects within all required time tables and with zero losses Managed multiple personnel in different departments to complete projects while never going over time tables.
05/2005 to CurrentFire FighterLineage Logistics | Batavia, IL,
As a member of the rapid response team, my duties include firefighting, hazmat response, operating radio equipment, and responding to motor-vehicle accidents and other emergencies.
Trained in Haz-mat situations and response.
Trained in fire alarm and sprinkler systems.
Trained in CPR and First Aid.
Trained in firefighting tactics and procedures.
Trained in emergency response procedures and radio communications.
09/2009 to 02/2011OWNER/OPERATORNitro Towing & Transport LLC | City, STATE,
Managed twenty two employees with a six truck fleet.
Managed income and expenditures.
Managed payroll and taxes.
Managed repair facility.
Monitored and maintained customer service levels.
Managed call volume and assignment designation.
04/2007 to 08/2009MANAGER/DISPATCHER/OPERATORSuperior Towing And Transport | City, STATE,
Towing fleet manager and dispatch supervisor for weekday and weekend shift Recovery operator Managed twenty employees with a thirty two truck fleet.
Managed income and expenditures.
Managed payroll and taxes.
Managed repair facility.
Monitored and maintained customer service levels.
Managed call volume and assignment designation.
Education and Training
Expected in 12/2012Technical or Occupational Certificate | Satellite CommunicationsUS Army Signal Center, Augusta, GAGPA:
Credits Earned: 1,081 Semester Hours
Major: Sat-com Systems Operator-Maintainer
Job Related Training:
Basic Combat Training
Expected in 6/2005Technical or Occupational Certificate | FirefightingJohn Dempster Fire Training Center, Lawrence, NJGPA:
Coursework in
Firefighting Firefighter Level 1
EMT-B
Emergency Communications
Fire Dispatcher
ICS-100
IS-200
NIMS-700
IS-800
Hazmat
CBRN
Confined Space Operations
Expected in Associate of Science | Fire Science TechnologyMercer County Community College, Windsor, NJGPA:
Credits Earned: 58 Semester Hours
Coursework in
Fire Science Technology
Building Construction
Fire Protection Systems
Fire Prevention and Code Enforcement II
Fire Fighting Tactics
Hazardous Materials
Fire Department Organization
Water Supply For Fire Protection
Expected in 2018Bachelor of Science | Information Systems ManagementUniversity of Maryland, Online, MDGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
