Highly enthusiastic customer service professional with 2 years client interface experience. Dedicated sales associate motivated to maintain customer satisfaction and contribute to company success. Results-driven employee with proven ability to establish rapport with clients.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Worked as a team member performing cashier duties, product assistance and cleaning. Served as a bilingual Spanish/English customer service representative.
Took necessary steps to meet customer needs and effectively resolve food or service issues. Promptly reported complaints to a member of the management team. Packaged menu items into bags or trays and placed drink orders into carriers. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Took initiative to find extra tasks when scheduled duties were completed.
Graduated Summa Cum Laude
2020 SAT Score
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