ehr implementation consultant resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Over a decade of experience as a health care IS professional with expertise in EHR implementation and clinical application delivery. Adept in every aspect of project management with heavy focus on risk management and effective communication processes. Strong ability to organize cross functional teams to achieve strategic objectives. Solid understanding of organizational, political and cultural challenges surrounding change management initiatives. Facilitated the integration of over 110 medical practices from legacy systems to electronic health records.

  • Project Management
  • Work Flow and Process Mapping
  • Implementations
  • Meaningful Use Stage 1 and 2
  • ICD-9 and ICD-10
  • Clinical Information Systems
  • Health Information Exchange
  • Change Management
  • Practice On Boarding and Integration
  • Led the successful adoption of EHR/PM systems for over 100 providers across 30 locations at Park Ridge Health in 2010-2012
  • Optimized clinical work flows to capture over $200,000 for Meaningful Use Stage One in 2013
  • Integrated 90 providers from 3 major cardiology practices onto single EHR/PM system into an entity now known as the Piedmont Heart Institute in 2008
  • Obtained Project Management Professional Certification in November 2012
  • Promoted from Systems Analyst to Senior Systems Analyst June 2011
08/2014 to 10/2014 EHR Implementation Consultant Adp | Lansing, MI,
  • Define project goals and deliverables in collaboration with key project sponsors for EHR implementation at Regional One Health
  • Develop project plans for schedule, resource allocation and procurement
  • Acquire and direct team of 5 on site resources for MFM Go-Live
  • Communicate with executive stakeholders to resolve issues and recommend best practice workflows
  • Train 18 attending and 36 resident providers in OB/Gyn and MFM specialties and all support staff for Nextgen EHR
2010 to 08/2014 Senior Systems Analyst/Project Manager Adventist Health Systems - Park Ridge Health | City, STATE,
  • Coordinate efforts of Park Ridge key stakeholders to align with corporate AHS strategy and vision
  • Assess individual project needs in terms of budget, resource and schedule to make recommendations for critical path completion
  • Manage multiple EHR implementation projects simultaneously
  • Direct and set expectations for project team on job responsibilities and accountabilities
  • Oversee project management logistics such as timelines, agendas, production and distribution of meeting minutes, and project status reports to various audiences.
  • Develop key metrics for measuring quality during project life cycle
  • Perform IT infrastructure readiness assessment prior to go-live
  • Collaborate with external and internal teams to resolve issues which arise during project planning and execution
  • Conduct post mortems and create reports to recommend process improvements
05/2008 to 11/2009 Systems Analyst/Project Lead Piedmont Healthcare | City, STATE,
    Plan and execute end user training curriculum for system platform upgrades and content enhancements
  • Conduct in depth research and document system issues for escalation to development and database teams
  • Lead joint application design sessions for development of new content
  • Ensure proper compatibility and interoperability maintained with enterprise information systems
  • Provide daily support for Nextgen EPM/EHR to multi specialty ambulatory network with over 300 physicians
02/2007 to 04/2008 Clinical Systems Project Coordinator E-Life Care Enterprises | City, STATE,
  • Collaborate with leadership to establish scope and requirements for implementation of Nextgen EPM/EHR
  • Develop project timeline and milestones for measuring successful training and go-live
  • Perform file maintenance and system build activities as required
  • Coordinate efforts with vendors to sequence activities and implement lab results interface
  • Act as liaison with E-LifeCare to communicate risks for resolution with executive sponsors
10/2004 to 09/2006 Implementation Manager Greenway Medical Technologies | City, STATE,
  • Work with client project teams to define business goals related to Prime Suite EHR implementations
  • Train facility management and staff on usage of hardware and software as needed
  • Communicate regularly with with all stakeholder about project progress and risks/issues
  • Mentor local users to become subject matter experts of system
  • Develop and deploy strategies to measure and improve operational efficiencies related to EHR usage
  • Obtain client approval for all project deliverables and ensure successful transition to post go-live support
Expected in 2004 to to Bachelor of Arts | International Business Rhodes College, Memphis, TN GPA:
  • Minor- French

Project Management Professional (PMP)

Nextgen Certified Professional (NCP) - EHR, EPM, ICS, SCT, EAS

Scrum Fundamentals Certified (SFC)

  • Health Information Management Systems Society
  • Project Management Institute
  • Boy Scouts - Eagle Scout

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Resume Overview

School Attended

  • Rhodes College

Job Titles Held:

  • EHR Implementation Consultant
  • Senior Systems Analyst/Project Manager
  • Systems Analyst/Project Lead
  • Clinical Systems Project Coordinator
  • Implementation Manager


  • Bachelor of Arts

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