Customer-focused representative with a proven capacity to troubleshoot issues to ensure customer satisfaction who consistently meets and exceeds productivity goals. With telecommunications experience and maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Winner of the “Exchange Employee of the Month” Award, [March 2012].
Continuing education in Business.
Analytical skills, communication skills, excellent customer service, delivery, insurance, inventory, problem solving skills, type 50 WPM.
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