Education Program Coordinator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Keyboarding (50 wpm) Proficient at Microsoft Programs: Access, Excel, Outlook, PowerPoint, and Word Bilingual: Hmong
Education Program Coordinator, 02/2015 to Current
Health Research, Inc. Syracuse, NY,
  • Assisting department manager and director via scheduling upcoming courses, and meetings on outlook, and LMS (via web based training, virtual learning, or instructor-led); supporting courses by aiding instructor of matters and communicating with managers of student enrollment, assisting instructors of setting up and taking down class, editing, inventorying, ordering, and Xeroxing material, handout, and presentations through Xerox or SmartWorks, creating and compiling results via survey monkey, ordering and purchasing supplies through multiple vendors including Staples; attending LMS and Articulate training to effectively support the department by building courses, attaching content, and evaluations, pulling reports, posting documents on AKN; and troubleshooting with managers via email and skype with questions for new hire orientation schedules or basic LMS questions.
Administrative Assistant, 12/2013 to 02/2015
Charles Schwab Corporation Jacksonville, FL,
  • Assisted four high demand directors, Quality of Performance Improvement, Nursing, Patient Experience, and Medical Director, Care of Improvement via scheduling and setting up meetings, via tele-conference, skype, or phone; reporting mileage, travel expense, and submitting payment for providers; ordered supplies for special projects, food, and flowers; drafted and finalized agenda, handouts, and meeting minutes; updated rosters and table-tents; created forms for meeting requests and note taking; proofed special documents and newsletters; created spreadsheets for lead physician tracking for collaboratives; approved time-cards for staff of 20; assisted various projects such as DRG Mystery shoppers by compiling reports for patient experience; and created surveys through survey monkey for employee review, and meeting evaluations.
Certification Administrative Assistant, 01/2011 to 12/2013
Wesley Homes Des Moines, WA,
  • Assisted Certification Coordinator and Manager with special projects; provided excellent customer service support and education on information for ophthalmic certification that includes all levels of ophthalmic technicians via phone, email, personally and at the JCAHPO/ATPO Annual meetings; processed and mailed results for over 100 recertification, and reinstatement applications; audited continuing education credits to maintain the standards and criteria of continuing education and compiled reports of CECs from applicants; and maintained over 1,000 monthly mailings for recertification; trained other staff members by educating and assisting on office procedures.
Front Desk Administrative Assistant, 10/2009 to 01/2011
Mass Bay Credit Union Boston, MA,
  • Assisted staff members with special projects by proofing guides, and magazines, managed events by creating and designing special forms for silent auctions and attendees, creating badges; ordered and maintained inventory of supplies for office usage; coordinated and managed ServSafe, and ProStart Programs by scheduling and communicating with instructors and courses; attended meetings and events; contacted and kept in touch with ProStart instructors to help guide through the process of the program; prepared meeting rooms by setting up equipment and provided and generated reports for member binders for board and committee meetings; provided excellent services and general information about programs and events to general public and members; updated and upgraded multiple databases and software; and improved and update procedures for various office projects.
Collector Representative, 05/2008 to 06/2010
I.C. Systems City, STATE,
  • Educated debtors with excellent customer service about status of delinquent accounts via telephone; handled approximately 300 incoming and outgoing calls per day; established and proposed and negotiated payment plans and settlement offers; obtained information of reasons why accounts are delinquent; accomplished monthly goals; performed skip tracing; and maintained certification of federal, state, and privacy laws every six months.
Associate: Applied Science Office Administration, Expected in October 2009
Minneapolis Business College - Roseville, Minnesota
Applied Science Office Administration
Articulate, basic, content, excellent customer service, databases, designing, editing, email, forms, instructor, inventory, Keyboarding, Director, meetings, Microsoft Programs, Access, Excel, office, Outlook, PowerPoint, Word, newsletters, note taking, Nursing, presentations, proofing, purchasing, Quality, reporting, scheduling, spreadsheets, surveys, telephone, phone, troubleshooting, 50 wpm

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Resume Strength

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Resume Overview

School Attended
  • Minneapolis Business College
Job Titles Held:
  • Education Program Coordinator
  • Administrative Assistant
  • Certification Administrative Assistant
  • Front Desk Administrative Assistant
  • Collector Representative
  • Associate