E Commerce Sales Manager resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Motivated Sales Professional seeking an opportunity with a reparable company on a long-term basis who is looking for an experienced, hardworking, detail-oriented team player. My goal is to contribute to the continued growth and success of the organization.
Experience
08/2017 to 03/2018
e-commerce Sales Manager Abbyson Furniture – Los Angeles, CA,
Coach, Mentor and Develop a team of 10 internet sales representatives
Executed operational and sales techniques while extending outstanding service to clients
Responsible for online activities, sales and assigned leads to the sales team
Turn web lead traffic into in-store foot traffic to generate more sales
Managed Time/Attendance and payroll
Monitored sales performance of all associates using KPI's via Looker Reports, Salesforce, Base and Talkdesk
Created new sales goals monthly and facilitated weekly meetings with employees individually to discuss performance and areas of improvement
Monitor finance managers, approvals, stipulations, back end attachments
Worked closely with finance director, customer service director and sales director to delegate responsibilities on upcoming projects to exceed sales goals
11/2015 to 08/2017
Internet Sales AssociateKen Garff – Manvel, TX,
Communicate with clients via Email, text, phone, and in-person to prospect and close leads
Research availability of models and optional equipment using computer database
Review sales statistics and actions to determine how to better utilize time, plan more effectively and improve sales
Coordinate with multiple departments throughout the selling process
Handle clients inquiries and resolved vehicle issues in a timely and professional manner
Took the initiative to participate, encourage and lead the team in assigned tasks
Consistently maintained a monthly average of 45+ units
Top 3 in sales since joining the team
Facilitate new hire training for multiple sales programs
Maintain a positive relationship between client and dealership
Participant in Pilot programs, Craigslist sales through front, Dual brand sales (Texas Direct Auto/Vroom), Slack, LiveChat, Remote after hours Access, MakeMyDeal, Edmunds and Sales/Finance Hybrid
06/2014 to 09/2015
Field Service and Sales TechnicianPason Systems USA Corp. – City, STATE,
To sell, install, maintain, and properly train the customer on the use of the Electronic Drilling Recorder, Pit Volume Totalizer, Autodriller, Total Gas, and Electronic Choke Controller systems, as well as other Pason products and services. To provide an interface between Pason and its customers at the field user level
Perform necessary process and data analysis as needed to support our internal clients such as the Consumer Marketing Team and Research and Development
Work unsupervised and ensure the customers are always satisfied
Provide exemplary service to all Pason customers
Ensure all users understand the operation of the system and all relevant features
Create and maintain a daily, weekly, and monthly schedule
Maintain records on the Pason Operations Database as related to Pason equipment and customers
Write customer tickets in accordance with the Pason ticket writing procedure
Maintain an expense account as per policy
Perform sales calls on potential customers as well as sell additional products and services to existing customers
Manage and Maintain 500 thousand dollar rolling inventory in truck, storage shed and assigned rigs. As well as keep track of expenses/Pcard by online coding
Provide 24/7 on call off/on site technical support
10/2012 to 07/2014
Lead Hand/Motor Hand/Derrickhand AssistantXtreme Drilling & Coil Services – City, STATE,
Coach, Develop and Lead three-floor hands to perform daily operations around the rig site
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