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E Commerce Sales Manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

 Motivated Sales Professional seeking an opportunity with a reparable company on a long-term basis who is looking for an experienced, hardworking, detail-oriented team player. My goal is to contribute to the continued growth and success of the organization.

 

Experience
08/2017 to 03/2018
e-commerce Sales Manager Abbyson Furniture Los Angeles, CA,
  • Coach, Mentor and Develop a team of 10 internet sales representatives
  • Executed operational and sales techniques while extending outstanding service to clients
  • Responsible for online activities, sales and assigned leads to the sales team
  • Turn web lead traffic into in-store foot traffic to generate more sales
  • Managed Time/Attendance and payroll
  • Monitored sales performance of all associates using KPI's via Looker Reports, Salesforce, Base and Talkdesk
  • Created new sales goals monthly and facilitated weekly meetings with employees individually to discuss performance and areas of  improvement
  • Monitor finance managers, approvals, stipulations, back end attachments
  • Worked closely with finance director, customer service director and sales director to delegate responsibilities on upcoming projects to exceed sales goals
11/2015 to 08/2017
Internet Sales Associate Ken Garff Manvel, TX,
  • Communicate with clients via Email, text, phone, and in-person to prospect and close leads
  • Research availability of models and optional equipment using computer database
  • Review sales statistics and actions to determine how to better utilize time, plan more effectively and improve sales
  • Coordinate with multiple departments throughout the selling process
  •  Handle clients inquiries and resolved vehicle issues in a timely and professional manner
  • Took the initiative to participate, encourage and lead the team in assigned tasks 
  • Consistently maintained a monthly average of 45+ units
  • Top 3 in sales since joining the team 
  • Facilitate new hire training for multiple sales programs 
  • Maintain a positive relationship between client and dealership
  • Participant in Pilot programs, Craigslist sales through front, Dual brand sales (Texas Direct Auto/Vroom), Slack, LiveChat, Remote after hours Access, MakeMyDeal, Edmunds and Sales/Finance Hybrid
​​
06/2014 to 09/2015
Field Service and Sales Technician Pason Systems USA Corp. City, STATE,
  • To sell, install, maintain, and properly train the customer on the use of the Electronic Drilling Recorder, Pit Volume Totalizer, Autodriller, Total Gas, and Electronic Choke Controller systems, as well as other Pason products and services. To provide an interface between Pason and its customers at the field user level
  • Perform necessary process and data analysis as needed to support our internal clients such as the Consumer Marketing Team and Research and Development
  • Work unsupervised and ensure the customers are always satisfied
  • Provide exemplary service to all Pason customers
  • Ensure all users understand the operation of the system and all relevant features
  • Create and maintain a daily, weekly, and monthly schedule
  • Maintain records on the Pason Operations Database as related to Pason equipment and customers
  • Write customer tickets in accordance with the Pason ticket writing procedure
  • Maintain an expense account as per policy
  • Perform sales calls on potential customers as well as sell additional products and services to existing customers
  • Manage and Maintain 500 thousand dollar rolling inventory in truck, storage shed and assigned rigs. As well as keep track of expenses/Pcard by online coding
  • Provide 24/7 on call off/on site technical support
10/2012 to 07/2014
Lead Hand/Motor Hand/Derrickhand Assistant Xtreme Drilling & Coil Services City, STATE,
  • Coach, Develop and Lead three-floor hands to perform daily operations around the rig site
  • Oversee & Correct safety audits. Maintain hydraulic, electric, pneumatic and steam equipment
  • Maintain multiple Detriot Diesel 1000 generators. Tear down and construct PC-11 mud pumps
  • Measure mud weight and viscosity, Maintain and inspect mud systems (mud levels, pumps, shakers, and tanks)
  • Follow instructions from Mud engineer, Driller, and Company man to ensure operational mud systems
  • Relief Derrick hand from monkey board while tripping in/out operations
06/2007 to 09/2012
Warehouse Manager/ Electric Motor Specialist Rogers Equipment Sales Inc City, STATE,
  • Shipping, receiving and modifications of electric motors, partial sales, manage and maintain a 3-4 million dollar rolling inventory
  • Maintain a clean and safe working environment for employees
  • Coordinate shipping logistics for inbound and outbound inventory
  • Work with outside vendors for service calls 
  • Employee scheduling and time sheet signoff/approval
Education
Expected in 2007
High School Diploma:
B.F Terry High School - Rosenberg, TX
GPA:
Computer Skills
  • Wireless networks
  • PPPoE, VSAT/VoIP
  • Bios
  • Currently enrolled in online computer code classes (code academy, Free code camp) 
  • Microsoft office 365 Outlook
  • Excel
  • chrome
  • G Suite 
Highlights
  • Shipping and receiving
  • Mentor
  • Production Scheduling
  • Deadline-driven
  • Achieved highest ranked field technician level
  • Team Building and leadership skills
  • Inventory Management
  • Strong leadership skills
  • Hard working and self-motivated



Languages
  • Fluent in English and Spanish
Skills
  • Field Management Problem Solving/Critical Thinking
  • Technology and Engineering Installation and Maintenance
  • Sales and Marketing Customer Service
  • Retail Finance
  • Sales Management

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Resume Overview

School Attended

  • B.F Terry High School

Job Titles Held:

  • e-commerce Sales Manager
  • Internet Sales Associate
  • Field Service and Sales Technician
  • Lead Hand/Motor Hand/Derrickhand Assistant
  • Warehouse Manager/ Electric Motor Specialist

Degrees

  • High School Diploma

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