Strong
ability to leverage experience to increase profits and productivity through
creative thinking and collaboration with multiple partners. Ā Utilize strong management, organization and
multi-tasking skills to manage projects from beginning to end.Ā
Skills
Strategic planning
Continuous process improvements
Market research
Communication skills
Adobe analytics
Sharepoint
Proficient at Outlook, Excel, Powerpoint, Word
Education
University of Minnesota, Expected in ā āBachelor of Arts Degree: - GPA:
University of Minnesota , Expected in ā āRetail Merchandising & BusinessLeadership & Development Experience: - GPA:
Emphasis in Supply Chain Management and Marketing.
Coursework in Demand and Supply Chain Planning, Transportation and Distribution.
Interests
Mentoring circle - networking with other members discussing leadership topics, professional tips, how to use your strengths, mentoring others.
Merchant Adoption Team Member
*Give general feedback around initiatives that are being rolled out company wide
*Provide insight around projects and systems that are expanding or changing within the company.
Wolf-Women's Leadership Forum
*Provide guidance and leadership ideas on how to retain females within Best Buy.
*Giveback events. Reaching out to the community and helping those in need.
*Mentoring
Pax Christi - Religious Education Facilitator
Girl /Boy Scouts of America - Leader
Work History
Best Buy Co., Inc Geek Squad Services - E commerce Planner City, STATE, 2016 - 06/2017
Executes Category Conversion, Revenue, Profit, and positive NPS outcomes across all views of BestBuy.com.
Ability to articulate E-Commerce Business Metrics to budget & LY (category conversion, revenue & profit) and drives weekly recommendations to correct negative trend.
Understands business team's financial goals/focus as they change based on business need (revenue, profit or marketing awareness).
Partners with cross-functional teams to understand and deliver the online components of the category strategy.
Makes recommendations on assortments and promotions within category.
Financial, operational, and fulfillment acumen allowing research and recommendations for all categories and channels that touch services.
Desire and curiosity to understand end to end processes, finding problems and driving resolution to complex Omni channel business opportunities.
Understanding of managed services, subscriptions, renewals, product warranty offerings, installation and delivery services, and general consumer electronics based support model.
Ability to change course quickly to align with enterprise initiatives while bringing others along in the journey.
- E commerce specialist - Digital Imaging , , 01/2012 - 01/2016
Responsibilities include supporting the delivery of online revenues and profit budgets by identifying customer pain points through customer comments, NPS Insights and Purchaser and Non-Purchaser feedback.
Identify sku related issues and then collaborate with cross-functional teams to troubleshoot and deliver the best E-Commerce customer experience across all views (www, mdot, apps, etc).
Primary point of contact for cross-functional partners including Business Group (Merchant Analyst), Enterprise Product management (MIS), Digital Planning, Digital experience, and operations teams to execute customer focused initiatives.
- Merchant Analyst , , 01/2007 - 01/2012
Negotiating with vendors on positioning and merchandising of product on a weekly and monthly basis including deciding how much of a product should be placed in store based on sales velocity and inventory levels, increased revenue due to placing key titles in the right position at the right time.
Cross functional expertise with merchandising and space management teams which ensures placement of all signage and promotional pricing for 1000+ store locations.
Collaborate with Merchants to plan ad titles to be placed in our weekly circular, which reaches 101 million customers.
Creating, developing and filing all legal documentation around exclusive titles, image indemnification and exclusive agreements to mitigate risk.
Manage vendor program agreements to ensure agreements are set up properly, including all maximum funding for the term of the agreement.
Developed a promotion from start to finish around front check lane space.
Lift on the front lane product averaged 200%.
Reporting and analysis on financials, margin and revenue as well as lift on product on a weekly basis for both categories to inform leaders.
Negotiate with multiple vendors around cost to capitalize on getting the most margin as well as increasing volume of units sold at front check lanes.
- Appliance Supervisor , , 01/2005 - 01/2007
Interviewed and hired 150 people for new store opening.
Worked closely with General Manager to create a culture within the store.
Presented and taught company policies to the entire staff before grand opening.
Trained and tested employees within appliance department.
This ensured that all employees were familiar with SOP and able to apply it in their daily routine.
Partnered closely with various vendors to supply information about the vast amount of products we sell.
This allowed my employees to be fully educated on all products which resulted in larger sales and less returns.
Developed a business plan to increase revenue and gross margin dollars in various areas of appliances.
Incorporated various ways of tracking my progress and how to incorporate my team to achieve these results.
By tracking sales, margin, units per transaction I was able to have specific areas of strengths and areas of opportunities that each one of my team members were able to measure.
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Resume Overview
School Attended
University of Minnesota
University of Minnesota
Job Titles Held:
E commerce Planner
E commerce specialist - Digital Imaging
Merchant Analyst
Appliance Supervisor
Degrees
Bachelor of Arts Degree
Retail Merchandising & BusinessLeadership & Development Experience