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E commerce Planner Resume Example

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E COMMERCE PLANNER
Professional Summary
Strong ability to leverage experience to increase profits and productivity through creative thinking and collaboration with multiple partners.  Utilize strong management, organization and multi-tasking skills to manage projects from beginning to end. 
Skills
  • Strategic planning
  • Continuous process improvements
  • Market research
  • Communication skills

Adobe analytics

Sharepoint

Proficient at Outlook, Excel, Powerpoint, Word


Interests
Mentoring circle - networking with other members discussing leadership topics, professional tips, how to use your strengths, mentoring others. Merchant Adoption Team Member *Give general feedback around initiatives that are being rolled out company wide *Provide insight around projects and systems that are expanding or changing within the company. Wolf-Women's Leadership Forum *Provide guidance and leadership ideas on how to retain females within Best Buy. *Giveback events. Reaching out to the community and helping those in need. *Mentoring Pax Christi - Religious Education Facilitator Girl /Boy Scouts of America - Leader
Work History
E commerce Planner, 01/2016 to 07/2017
Best Buy Co., Inc Geek Squad Services – Richfield, MN
  • Executes Category Conversion, Revenue, Profit, and positive NPS outcomes across all views of BestBuy.com.
  • Ability to articulate E-Commerce Business Metrics to budget & LY (category conversion, revenue & profit) and drives weekly recommendations to correct negative trend.
  • Understands business team's financial goals/focus as they change based on business need (revenue, profit or marketing awareness).
  • Partners with cross-functional teams to understand and deliver the online components of the category strategy.
  • Makes recommendations on assortments and promotions within category.
  • Financial, operational, and fulfillment acumen allowing research and recommendations for all categories and channels that touch services.
  • Desire and curiosity to understand end to end processes, finding problems and driving resolution to complex Omni channel business opportunities.
  • Understanding of managed services, subscriptions, renewals, product warranty offerings, installation and delivery services, and general consumer electronics based support model.
  • Ability to change course quickly to align with enterprise initiatives while bringing others along in the journey.
E commerce specialist - Digital Imaging, 01/2012 to 01/2016
  • Responsibilities include supporting the delivery of online revenues and profit budgets by identifying customer pain points through customer comments, NPS Insights and Purchaser and Non-Purchaser feedback.
  • Identify sku related issues and then collaborate with cross-functional teams to troubleshoot and deliver the best E-Commerce customer experience across all views (www, mdot, apps, etc).
  • Primary point of contact for cross-functional partners including Business Group (Merchant Analyst), Enterprise Product management (MIS), Digital Planning, Digital experience, and operations teams to execute customer focused initiatives.
Merchant Analyst, 01/2007 to 01/2012
  • Negotiating with vendors on positioning and merchandising of product on a weekly and monthly basis including deciding how much of a product should be placed in store based on sales velocity and inventory levels, increased revenue due to placing key titles in the right position at the right time.
  • Cross functional expertise with merchandising and space management teams which ensures placement of all signage and promotional pricing for 1000+ store locations.
  • Collaborate with Merchants to plan ad titles to be placed in our weekly circular, which reaches 101 million customers.
  • Creating, developing and filing all legal documentation around exclusive titles, image indemnification and exclusive agreements to mitigate risk.
  • Manage vendor program agreements to ensure agreements are set up properly, including all maximum funding for the term of the agreement.
  • Developed a promotion from start to finish around front check lane space.
  • Lift on the front lane product averaged 200%.
  • Reporting and analysis on financials, margin and revenue as well as lift on product on a weekly basis for both categories to inform leaders.
  • Negotiate with multiple vendors around cost to capitalize on getting the most margin as well as increasing volume of units sold at front check lanes.
Appliance Supervisor, 01/2005 to 01/2007
  • Interviewed and hired 150 people for new store opening.
  • Worked closely with General Manager to create a culture within the store.
  • Presented and taught company policies to the entire staff before grand opening.
  • Trained and tested employees within appliance department.
  • This ensured that all employees were familiar with SOP and able to apply it in their daily routine.
  • Partnered closely with various vendors to supply information about the vast amount of products we sell.
  • This allowed my employees to be fully educated on all products which resulted in larger sales and less returns.
  • Developed a business plan to increase revenue and gross margin dollars in various areas of appliances.
  • Incorporated various ways of tracking my progress and how to incorporate my team to achieve these results.
  • By tracking sales, margin, units per transaction I was able to have specific areas of strengths and areas of opportunities that each one of my team members were able to measure.
Education
Bachelor of Arts Degree: University of Minnesota -
Retail Merchandising & BusinessLeadership & Development Experience: University of Minnesota -
  • Emphasis in Supply Chain Management and Marketing.
  • Coursework in Demand and Supply Chain Planning, Transportation and Distribution.
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Resume Overview

Companies Worked For:

  • Best Buy Co., Inc Geek Squad Services

School Attended

  • University of Minnesota

Job Titles Held:

  • E commerce Planner
  • E commerce specialist - Digital Imaging
  • Merchant Analyst
  • Appliance Supervisor

Degrees

  • Bachelor of Arts Degree :
    Retail Merchandising & BusinessLeadership & Development Experience :

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