Passion for travel
Customer service specialist
Well versed in MS Windows
Enthusiastic in learning computer related technologies
Supervised ground handling of various International flights-Scandinavian airlines,Asiana airlines,Ethiopian airlines.
Supervised the flight operation and assigned the staff for various flight related work.
Addressed passenger's concerns during checkin and boarding.
Coordinated with ramp staff for smooth baggage handling.
Addressed passenger's concerns during delayed and canceled flights and resolved the issue through transferring the passengers to other flights.
Supervised boarding gate handling and departure of the flight.
Rostered the staff for flight related duties on various flights.
Worked with the programmer and the designer to create web pages for various portals.
Administrating Company's website.
Created and maintained web pages for the Company's website.
Introduction to German language.
Introduction to the literature and culture of Germany.
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