Livecareer-Resume

Dual Rate Supervisor Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering 28-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Guest relations
  • Overseeing games
  • Gaming compliance
  • Leading employees
  • Monitoring chips purchases
  • Computer proficiency
  • Teamwork
  • Collaboration
  • Recordkeeping skills
  • Excellent customer service skills
  • Gaming commission regulations
Work History
Dual-rate Supervisor, 08/2003 to Current
Boyd Gaming, Inc. Opelousas, LA,
  • Monitored integrity of games and tracked players' play.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone.
  • Oversaw area games to maintain security and gaming compliance.
  • Notified table games leadership of irregularities in play for prompt resolution.
  • Performed accurate and efficient dealing to follow gaming procedures.
  • Calculated winnings to verify payment made by dealer.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Monitored chips purchases, table inventories and player win ratios.
  • Performed paperwork required for monetary transactions.
  • Contacted security department to discuss potential or confirmed illegal activities and cheating.
  • Supervised distribution of complimentary meals, rooms, and other discounted bonuses.
  • Observed players for signs of cheating, notifying security staff of discovered evidence.
  • Established and maintained banks and table bet limits for each supervised game.
  • Trained, supervised and evaluated workers.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
Table Games Dealer, 08/2003 to Current
Boyd Gaming, Inc. Vinton, LA,
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
  • Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Inspected table equipment and card decks prior to dealing and monitored individual players to verify adherence to rules and fair gameplay.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Dispensed and balanced chip fills, betting currency at close of shift and throughout games to secure accurate receipt, accounting, and distribution of player and house funds.
  • Inspected cards and roulette wheel, and gaming equipment to verify proper functioning and good working order.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Prepared players to join games by explaining rules and exchanging money for chips.
  • Worked with dealer team to run larger games such as craps and baccarat.
  • Trained new dealers in rules and operation of different games.
  • Dealt cards and compared hands to determine winners of games such as blackjack.
  • Controlled equipment such as roulette wheels to run games.
  • Maintained rules for games and identified instances of cheating, notifying security team.
Table Games Dealer, 05/2008 to 03/2013
Boyd Gaming, Inc. Tunica, MS,
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
  • Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.
  • Opened and closed all game tables and cash floats by receiving, verifying and recording cash wages.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Inspected roulette wheel equipment and card decks prior to dealing and monitored individual players to verify adherence to rules and fair gameplay.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Prepared players to join games by explaining rules and exchanging money for chips.
  • Worked with dealer team to run larger games such as craps and baccarat.
  • Dealt cards and compared hands to determine winners of games such as blackjack.
  • Controlled equipment such as roulette wheels to run games.
Table Games Dealer, 12/1993 to 08/2003
Harrah's Casino Joliet City, STATE,
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
  • Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Prepared players to join games by explaining rules and exchanging money for chips.
  • Dealt cards and compared hands to determine winners of games such as blackjack.
  • Controlled equipment such as roulette wheels to run games.
Education
Associate of Science: Business Management, Expected in
to
Indiana Business College - Lafayette, IN,
GPA:
Bachelor of Science: Business Management, Expected in
to
Purdue University - West Lafayette, IN
GPA:
High School Diploma: , Expected in 05/1989
to
North Newton Jr-Sr High School - Morocco, IN
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Indiana Business College
  • Purdue University
  • North Newton Jr-Sr High School
Job Titles Held:
  • Dual-rate Supervisor
  • Table Games Dealer
  • Table Games Dealer
  • Table Games Dealer
Degrees
  • Associate of Science
  • Bachelor of Science
  • High School Diploma