I have 4 years of customer service experience as a Security Officer, a Cashier/ Sales Associate and as a Supervisor in industries including corporate office security, operations and logistics, theme park, hotel and shopping center security.
Most recently, I have been working as a driver and warehouse assistant for Lighting Supply Inc. in Irvine, Ca.
I have studied at South El Monte High School and am currently enrolled in the University of Phoenix studying Business Administration.
Highlights
Microsoft Excel, PowerPoint, Word and One Note proficient
*Internet Explorer, Safari and Firefox proficient
Experience
Driver/ Warehouse assistant July 2014 to CurrentLighting Supply Inc － Irvine, California
Deliver proper packages to clients in Orange County, Los Angeles and San Diego county in a timely and professional manner.
Organize my delivery van or truck to make sure that no items break or become damaged during deliveries Maintain safe driving habits Fill out return forms for items returned by clients Receive and process recycled lamps and batteries and check quantites for billing purposes Take inventory of items inside warehouse and cross check them with quickbooks Organize the warehouse and keep a clean working environment in both the vehicles and warehouse Receive shipments of different lighting supplies and place them in their correct location in the warehouse Process FedEx and UPS orders and prepare them for shipping Pull orders for deliveries by company drivers Maintain a positive and professional image for clients when making deliveries Assist in site surveys of properties Assist clients by helping find new items they may need and by applying my knowledge of lighting and light poles in order to make sure the cleint gets exactly what is needed.
Security Officer/ Field Training Officer October 2012 to April 2014Walt Disney Company － Anaheim, California
Break up physical and verbal altercations Prepare incident reports on computer and on paper Properly perform wing checks throughout three different hotels on property Check for open or unsecure doors through hotels Help guests locate and fill out paperwork for lost or stolen items Help find lost children and reunite them with their guardians Escort non-resort guests off property without incident Perform walking checks throughout Downtown Disney Assist local law enforcement with removal of non-compliant guests Remove intoxicated guests from property Protect all guests who are visiting the Disney Resort Uphold the Disney brand without any negativity from my actions Perform interior and exterior vehicle checks for any suspicious packages Give registered personal access to restricted areas backstage Assist in deterring petty theft from the property Perform routine patrols on foot and by vehicle throughout entire resort Break officers for lunches and breaks Remove unauthorized solicitors from the property Conduct vehicle patrols looking for suspicious activity throughout the properties multiple parking lots Assist guests with lock outs, jump starts and vehicle locates Check cast members for proper credentials before they enter the property.
Security Supervisor/Officer April 2011 to June 2012Allied Barton Security Services － West Covina, California
Performed routine checks of the warehouse Checked in and out tractor trailers as they came on and off property Scanned in each employee as they entered and exited the building Covered ever break each officer needed throughout each shift Performed basic fire watch checks in specific areas while system was testing Perform routine patrols on foot, by vehicle and bike Perform checks for lost guests throughout the shopping center using CCTV Follow suspicious suspects using CCTV Help guests locate stores and other points of interest in the center Perform vehicle locates on our property for lost or stolen vehicles Assist store employees with removing guests causing disturbances Work closely with LASD deputies Assist in stopping and apprehending shop lifters Remove unauthorized solicitors from property Perform checks throughout the parking lots for suspicious activity Help prevent petty crimes that take place on the centers property Shut down and open PIV's during fire system testing Read and relay information on the fire panel about alarms to Fire Department Prepare and submit incident reports as well as daily logs Conduct vehicle patrols looking for illegally parked contractors, guests and employees Issued warnings to illegally parked vehicles throughout the center Escorted tow trucks on and off property.
Supervisor August 2010 to April 2011Universal Protection Services － Santa Ana, California
Supervised groups of four to seven officers daily Scheduled lunch and break times for each officer Conducted routine sensitive areas throughout the property Escorted contractors and vendors through the property Maintained and assisted with access control onto the property Maintained a safe work environment for my fellow officers by providing proper equipment to complete our daily assignments Conducted routine patrols through each floor of executive buildings Signed in authorized visitors as they entered the property Properly signed in each employee and contractor Secured property before and after the buildings normal business hours patrols through.
Cashier/ Sales associate August 2009 to February 2010Target － Rosemead, California
Locate items in the stock rooms Handled money in forms of cash and check Helped guests locate items on the sales floor or online Stocked shelves and re-organized items Helped prevent accidents by cleaning spills and blocking off areas Placed returned items back on shelves or in the stock room.
Education
Bachelor's : May 2013University of Phoenix － Diamond Bar, California
Business Administrtion
high school diploma : June 2008South El Monte High School － South El Monte, California
Skills
basic, billing, clients, delivery, Detail Oriented, doors, drivers, driving, forms, image, Internet Explorer, inventory, law enforcement, lighting, access, Microsoft Excel, money, PowerPoint, Word, police, quickbooks, radio, Read, sales, San, Self motivated, shipping, phone
